Wave

Leadership Facilitator

Wave$90K — $110K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 5+ years of training delivery experience
  • 2+ years delivering leadership training
  • Proficient in English communication
  • Strong project management skills
  • Ability to work independently and collaboratively
  • Advanced functional skills preferred

Responsibilities

  • Facilitate leadership learning sessions for managers and directors
  • Employ diverse delivery methods for participant skill-building
  • Model effective facilitation techniques in classroom settings
  • Troubleshoot technical issues to ensure seamless sessions
  • Manage class preparation and participant records effectively
  • Coordinate logistics for training events as needed
  • Guide discussions and activities using facilitator guides

Benefits

  • Comprehensive pay and benefits package
  • Support for employee well-being
  • Career building opportunities
  • Opportunities for ongoing professional development
  • Commitment to confidentiality and professionalism
Full Job Description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you thrive on shaping leaders and enhancing employee potential through meaningful learning opportunities? As a Leadership Development Facilitator at Spectrum, you will be responsible for implementing and executing leadership initiatives, while providing guidance and feedback for consistent delivery and design of company-wide programs. Delivers structured and tailored leadership content (e.g., DDI, Everything DiSC, etc.) and programs aligned with company goals and strategic direction. Responsible for virtual (via Webex Meeting/Training Center) and in-person learning facilitation for middle management from Supervisors through Sr Directors. This position requires at least 5 years training delivery experience at professional level and at least 2 years of leadership training experience.

How You'll Make an Impact
  • Facilitate learning sessions for managers and directors using structured and customized leadership content aligned with Spectrum's strategic objectives
  • Employ delivery methods such as classroom instruction, virtual training, team meetings, online learning debriefs, hands-on labs, peer coaching and train-the-trainer sessions to build participant skills
  • Model facilitation techniques for leadership audiences, manage classroom dynamics by tracking attendance, documenting performance and addressing behavior
  • Troubleshoot technical issues before and during sessions to maintain smooth learning environments
  • Manage administrative duties including class preparation, schedule oversight and maintaining participant records while completing LMS requirements and evaluations
  • Coordinate logistics for training sessions by ordering materials, booking rooms and arranging meals as needed
  • Guide learners through activities and discussions using facilitator guides, applying business knowledge for engagement and knowledge transfer
  • Seek input and provide feedback to learners and leaders, work individually to identify strengths and opportunities while recommending content and solutions
  • Assist curriculum development teams as a Subject Matter Expert and participate in committees, task forces and meetings
  • Demonstrate commitment to ongoing learning by pursuing development opportunities to strengthen job-related knowledge and leadership skills
  • Perform other duties as requested

Working Conditions
  • Office environment with occasional travel required


What You'll Bring to Spectrum

Required Qualifications

Education
  • Bachelor's degree or equivalent combination of training and work experience

Experience
  • 5+ years of training delivery experience at a professional level
  • 2+ years delivering leadership training or leading a team

Skills
  • Proficiency in reading, writing and speaking English
  • Clear and straightforward oral and written communication skills
  • Ability to communicate effectively with executives, management and personnel
  • Professionalism in public interactions
  • Ability to maintain confidentiality
  • Decision-making and problem-solving skills under pressure
  • Project management skills to meet deadlines
  • Effective use of Microsoft Office applications including Word, Excel, PowerPoint and Outlook
  • Strong prioritization and organizational skills
  • Judgment, initiative and ability to accomplish job duties
  • Capability to work independently and collaboratively
  • Use of internal consulting models to assess needs and create objectives
  • Teambuilding, relationship-building, facilitation and presentation skills
  • Advanced functional and business unit skills preferred

#LI-LYR
HTR332 2026-81091 2026

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Founded
2011

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