AtScale

Lead Technical Writer

AtScale • $110K — $130K *
Boston, MA 02115In-Person
Technical Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in documentation management and information architecture.
  • Strong understanding of AI applications in documentation processes.
  • Technical background to collaborate with software engineers and product teams.
  • Experience with docs-as-code workflows and documentation tools.
  • Proven ability to produce content tailored to various audiences and channels.
  • Exceptional written communication skills with a focus on technical subjects.
  • Collaborative mindset with a proactive approach to product learning.

Responsibilities

  • Drive the vision and roadmap for documentation across the organization.
  • Collaborate with cross-functional teams to create tailored content for diverse personas.
  • Innovate documentation methods using docs-as-code and AI technologies.
  • Develop and maintain comprehensive documentation for the AtScale platform.
  • Create both reference and task-oriented documentation for users.

Benefits

  • Competitive salary and equity opportunities.
  • Comprehensive health benefits and flexible paid time off.
  • Opportunity to shape documentation strategy in a leading AI analytics company.
Full Job Description
The Impact You'll Make
In this role, you will:

  • Drive the Documentation Vision: Set information architecture, taxonomy, governance, templates, tooling, and measurement for documentation across the company, and drive documentation as a product with its own roadmap and success metrics.
  • Curate for Every Channel and Persona: Partner with Product Managers, UX Designers, Technical Trainers, Developer Relations, and Support to create content for the right media channel and the right audience-from data engineers to business users to AI agents.
  • Modernize How We Document: Push past traditional documentation approaches with docs-as-code, AI automation, software blueprints, best-practice architectures, and the convergence of UX and information design.
  • Cover the Full Surface: Develop and maintain both reference and task-based content, SDK and API docs, and integration solutions across the AtScale platform.

Who You Are

  • You have a strong track record building and scaling documentation as a product, including information architecture, taxonomy, governance, and content operations.
  • You have high AI-fluency and know when to apply AI to accelerate and amplify documentation work, rather than applying it everywhere by default.
  • You have the technical background required to engage directly with software engineers, product managers, and knowledgeable power users.
  • You are collaborative, curious, persistent, resourceful, and proactive in learning the product and delivering the results.
  • You've worked hands-on with docs-as-code workflows, and are comfortable evaluating and choosing tooling to fit a documentation strategy.
  • You've partnered closely with Product Managers, UX Designers, Technical Trainers, Developer Relations, and Support teams to turn technical detail into curated, persona-ready content.
  • You have experience writing across a range of information types-reference docs, guides, SDK and API documentation, and integration solutions.
  • You bring outstanding written communication skills and the technical fluency to work directly with development teams on complex, fast-moving products.

The Perks

  • Competitive salary + equity.
  • Comprehensive health benefits and flexible PTO.
  • The chance to define the documentation strategy for a category-defining leader in AI-ready analytics.

About AtScale

AtScale is a software company that provides a universal semantic platform for business intelligence and big data. The company was founded in 2013 by Dave Mariani and is headquartered in San Mateo, California. The company's mission is to make it easy for enterprises to leverage their big data investments for business intelligence. The company's flagship product is the AtScale Intelligence Platform, which provides a single, secure, and governed workspace for business intelligence and big data. The company has received funding from a number of high-profile investors, including Storm Ventures and Lightspeed Venture Partners.
Learn more about AtScale
Size
100 employees
Industry
Information Technology
Founded
2013
* Ladders Estimates

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