Wells Fargo

Lead Systems Operations Engineer – Platform Reliability Engineering (PRE)

Wells Fargo$119K — $206K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of Systems Engineering or Technology Architecture experience.
  • 5+ years of experience in Systems Operations, SRE, or Platform Engineering with expertise in at least one platform domain.

Responsibilities

  • Act as a Platform Reliability Engineering expert in a specific domain.
  • Lead analysis and resolution of complex production reliability issues.
  • Apply SRE principles to enhance new and legacy platforms.
  • Define enterprise observability standards including metrics and alerts.
  • Design automation-first solutions to improve operational efficiency.
  • Partner with various teams to enhance availability and performance.
  • Conduct blameless post-mortems and reduce repeat incidents.
  • Translate technical risks into data-driven guidance for leadership.

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Full Job Description

About this role:

Wells Fargo is seeking a Lead Systems Operations Engineer – Platform Reliability Engineering (PRE) within the CTO Platform organization. This role is aligned to modern Site Reliability Engineering (SRE) practices and is responsible for driving reliability, resiliency, observability, and operational excellence across critical platform and application services. The role is intended for senior engineers with deep expertise in one core platform domain, applying that expertise to proactively improve platform stability, scalability, and availability.

In this role, you will:

  • Act as a Platform Reliability Engineering (PRE) subject matter expert, providing deep technical leadership in one core domain (Database, Cloud, Network, Compute/Storage, Middleware, or Application Support)
  • Lead analysis and resolution of complex, systemic production reliability issues, translating recurring incidents into long-term engineering solutions
  • Apply SRE principles including SLIs, SLOs, error budgets, and incident-driven engineering improvements to both new and legacy platforms
  • Define and drive enterprise observability standards, including metrics, logs, traces, alerting, and service health dashboards
  • Design and implement automation-first solutions to reduce operational toil, improve MTTR, and enable self-healing and self-service
  • Partner with application, infrastructure, cloud, and support teams to improve availability, performance, capacity, and resiliency
  • Lead or contribute to blameless post-mortems, ensuring measurable and sustained reduction of repeat incidents
  • Translate complex technical and operational risks into clear, data-driven guidance for senior leadership
  • Mentor engineers and support staff on reliability engineering, observability, and automation best practices

Required Qualifications:

  • 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 5+ years of experience in Systems Operations, SRE, Platform Engineering, or Production Support with deep expertise in at least one platform domain: Database, Cloud, Network, Compute/Storage, Middleware, or Enterprise Application Support

Desired Qualifications:

  • Strong hands-on experience applying SRE practices, including SLI/SLO definition, error budgets, and reliability metrics
  • Proven experience troubleshooting and resolving large-scale, distributed production systems
  • Hands-on experience with observability and monitoring tools such as Grafana, Splunk, Prometheus, Cribl, ThousandEyes, AppDynamics, or equivalent, including dashboards, alerting, logs, and metrics
  • Strong scripting and automation skills using Python, Bash, and/or PowerShell to reduce operational toil
  • Experience building automation or reliability tooling using APIs, Git-based workflows, and modern engineering practices
  • Solid understanding of incident, problem, and change management in enterprise production environments
  • Strong communication and influencing skills across engineering teams and senior leadership
  • Experience with capacity management, performance engineering, and resiliency design (HA, fault tolerance, RTO/RPO)
  • Experience operating in hybrid environments (onprem + cloud) with complex enterprise dependencies
  • Familiarity with infrastructure automation / IaC tools such as Ansible or Terraform
  • Ability to drive technical debt remediation for critical legacy platforms using structured backlogs
  • Experience mentoring or leading senior engineers in reliability, operations, or SRE-focused roles

Job Expectations:

  • This position offers a hybrid schedule
  • This position does not offer Visa sponsorship

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

$119,000.00 - $206,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date:

14 Jul 2026

*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ

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