Lead Strategist, Communications & Engagement

Edmonton Public Library

$89K — $142K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field with 6 years of experience or a diploma with 8 years of experience
  • 6-8 years of strategic consulting in communications, marketing, and public engagement
  • Proven track record of people leadership and team development
  • Experience in translating business goals into comprehensive strategies
  • Strong political acumen and ability to provide strategic advice
  • Excellent relationship-building skills across corporate levels

Responsibilities

  • Lead the development and execution of integrated communication and engagement strategies
  • Align marketing initiatives with corporate and departmental goals
  • Build and maintain relationships with program leaders to assess business needs
  • Analyze and prioritize high-value communication opportunities
  • Provide strategic counsel on sensitive issues to senior leadership
  • Mentor and supervise a team of communications and marketing professionals
  • Establish performance metrics to showcase campaign impact

Benefits

  • Diversity of skills and experiences encouraged in applicants
  • Access and accommodations offered throughout recruitment process
  • Strong commitment to equity, diversity, reconciliation, and inclusion
  • Comprehensive benefits package available
  • Career growth and development opportunities
  • Collaborative and inclusive work environment
Full Job Description
The Lead Strategist, Communications & Engagement is responsible for leading a portfolio of communications, marketing and engagement strategies within the Urban Planning and Economy Department, including such high profile projects as infill, growth planning, environment and economic development. This role manages the overall design and delivery of integrated services, ensuring seamless collaboration across teams and projects. As a leader, you will provide strategic counsel and translate high-level strategies into actionable plans.

You will manage and mentor a dedicated team of professionals, providing leadership and strategic oversight to the development and implementation of innovative communications, marketing and engagement strategies. Serving as an expert internal consultant, you will provide trusted, politically astute counsel to branch leaders, steering them and your team toward high-value strategic opportunities.

What will you do?

Strategic Council & Portfolio Management:

  • Lead the design, implementation and evaluation of comprehensive integrated marketing, communications and public engagement strategies rooted in data and industry best practices
  • Lead the communications and engagement planning process, developing strategies that are aligned with corporate priorities and department goals
  • Build strong relationships with program leaders to understand their business needs
  • Analyze business priorities to identify and prioritize high-value communications and marketing opportunities to ensure optimal resource allocation
  • Navigate politically sensitive or emergent issues, providing strategic counsel, mitigation plans, and support to senior leadership
  • Identify issues, opportunities, trends, and gaps, and provide strategic advice and proposed solutions to leadership


People Leadership & Culture Champion:

  • Provide leadership and direct supervision, coaching, and mentorship to a team of communications, marketing and engagement professionals
  • Nurture a supportive, relationship-driven team environment centered on growth and continuous development
  • Serve as the conduit between the leadership team and staff, balancing direction from leadership with feedback from staff


Quality Assurance & Performance Stewardship:

  • Utilize market research, public opinion methodologies, and historical evaluation data to build highly targeted, results-focused campaigns
  • Establish and track transparent performance metrics to demonstrate the tangible impact of your portfolio's work
  • Perform quality management and oversight on deliverables to ensure they meet the City's standards and guides
  • Contribute to the design and continuous improvement of section and unit-level processes and practices
  • Ensure the prudent use of human and financial resources, and effectively oversee external agency or vendor contracts


Qualifications:

  • Bachelor's Degree in Political Science, Public Relations, Business, Communications, Public Engagement or a related field, with 6 years of progressively responsible experience OR a related diploma from a recognized post-secondary institution with 8 years of progressively responsible experience
  • Six to eight years of experience leading and providing strategic consulting and advising services in communications, marketing and public engagement


Assets:

  • A Master's Degree in a related field
  • Certification in Change Management or Project Management
  • International Association of Public Participation (IAP2) certificate or similar professional training


Skills required for success:

  • Strategic People Leadership: Proven track record of directly supervising, mentoring, and developing high-performing professional teams, ideally within a large, complex, or unionized service-delivery organization
  • Full-Cycle Strategy & Execution: Extensive experience translating high-level business goals into integrated communications, marketing, and public engagement initiatives-expertly guiding portfolios from data-backed research and planning to multi-channel execution and impact evaluation
  • Political Acumen & Strategic Advisory: Exceptional ability to read the room, analyze the broader political, social, and economic context, and navigate highly sensitive, complex issues while providing trusted counsel to leadership
  • Collaborative Client Consultation: Strong service-excellence orientation with a proven ability to build robust working relationships across all corporate levels, reconcile diverse viewpoints, and solve unique problems smoothly without relying on positional authority
  • High-Impact Communication & Brand Stewardship: A deep understanding of brand management techniques to successfully elevate and champion the City's identity and place brand, and City facilities, attractions, programs and services
  • Proficiency in Google Workspace and various virtual platforms
  • Alignment to our Cultural Commitments and Leadership Competencies ( https://bit.ly/4brRrXm )
  • Embracing a culture of equity, diversity, reconciliation and inclusion


The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [email protected] . Learn more about our benefits https://bit.ly/COEbenefits

Up to 1 permanent position

Hours of Work: 33.75 OR 40 hours per week

Salary Range:

  • 33.75 hours - $50.689 - $72.414 (Hourly) $89,301.35 - $127,575.36 (Annually)
  • 40 hours - $47.901 - $68.430 (Hourly) $100,0017.29 - $142.881.84 (Annually)


Recruitment Consultant: SM / SO

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation

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