The Role

The Lead Project Manager will be responsible to lead cross functional teams in the planning and execution of all Government telecom projects. The Lead Project Manager must successfully implement and support projects, such as proposal support, project scheduling (Microsoft Project), operational support systems, ordering, inventory, transition/implementation performance reporting, budgeting/forecasting, training, customer care, operations, program management plans, change management plans, resource plans, quality assurance plans and risk management plans.

Location and Schedule

Location:
This is a remote, work-from-home position. Candidates must have a dedicated workspace with reliable internet access and be able to work effectively in a virtual environment.

Schedule:
Standard business hours apply; however, flexibility is required to support business needs across multiple U.S. time zones. This role regularly partners with customers and stakeholders in both the Eastern and Central time zones. As a result, periodic schedule adjustments, including earlier start times, may be necessary to support special projects, business initiatives, customer meetings, or critical operational needs.

Candidates should be comfortable working a flexible schedule when required to ensure timely support and successful project execution.

The Main Responsibilities

• Direct liaison between the customer and Lumen Government Services (Contract Program Office, Pre-sales, Business Development, Planning and Execution, Project Management, Customer Relations, Billing and Contracts) to ensure all contractual obligations are met.
• Responsible for reviewing, developing requirements, and working with appropriate teams to answer proposal requirements resulting from Government Statement of Work, Task Orders, and Modifications. Lifecycle Management of Government Contracts.
• Program Management Reviews (PMR's) to include both customer and senior level Lumen management.
• Assist at the ground level with the integration of services and billing from Lumen's portfolio of voice, data, hosting, cloud and managed services.
• Manage and implement complex data services installations to include both domestic and international services.
• Ensure the timely and accurate delivery of all weekly, monthly, quarterly, semi-annual and annual contract deliverables.
• Initiate change management reviews and contract modifications, and identify requirements for product and IT development

What We Look For in a Candidate

Basic Qualifications:

• 5-7 years of Federal Telecommunications Program Management and customer liaison experience a must
• Working knowledge of Microsoft Project and associated Microsoft Office suit
• Ability to prepare customer and high-level management PowerPoint Presentations

Preferred Qualifications:

• Project Management Professional / Project Management Institute (PMP/PMI) certification is high desirable
• Solid understanding of Data Services installation activities for federal government agencies
• 5-7 years of Federal Data Services Transition and Implementation Program Management
• Strong working knowledge of Lumen Ordering and Provisioning processes desirable
• Experience in the transition, implementation, management and execution of large-scale Federal Government Contracts to include vendor management
• Successful experience in the development of proposals for Federal programs
• Builds and maintains excellent customer relationships, especially with the contracting officer's technical representative (COTR) and senior management
• Knowledge of the Networx Universal and Enterprise GSA Contract vehicle is desirable
• Ability to manage process/procedural changes - thorough understanding of Federal Government contracts
• Strong knowledge of traditional data services
• Strong verbal and written communication skills
• Demonstrated conflict resolution skills
• Ability to work in a fast-paced, multi-task, stressful environment
• Ability to create and matrix-manage various functional teams
• Possesses and has demonstrated strong, effective leadership skills

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$84,629 - $112,838 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$88,860 - $118,480 in these states: CO HI MI MN NC NH NV OR RI
$93,092 - $124,122 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's:Benefits
Bonus Structure

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Requisition #: 343281