Royal Caribbean Group

Lead, Program Management

Royal Caribbean Group$100K — $120K *
Miami, FL 33186In-Person
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; B.S. in Marine Engineering or Naval Architecture preferred.
  • Minimum of five years managing and delivering technical projects.
  • Experience in shipbuilding or revitalization preferred.
  • Skilled in project risk management and responding to project risks.
  • Familiarity with design and construction execution processes. Foundational understanding of architectural drawings and floor plans highly desired.

Responsibilities

  • Act as the main contact for contractors, ensuring communication, planning, and scheduling in project areas.
  • Collaborate with sourcing to fulfill contractor requirements and secure necessary materials and equipment.
  • Oversee project milestones and ensure execution aligns with time, budget, and scope.
  • Utilize project management tools to maintain scope and manage stakeholder expectations.
  • Schedule inspections and address any punch list items to finalize project areas.

Benefits

  • Opportunity for professional development and training.
  • Chance to lead projects on innovative ship design.
  • Engagement with cross-functional and diverse teams.
  • Work environment located at the Port of Miami with travel opportunities.
  • Dynamic and fast-paced work culture that encourages continuous improvement.
Full Job Description
Position Summary:The Lead, Program Management has the primary responsibility of successfully executing upon Royal Caribbean Cruises LTD ship project plans for designated areas, e.g. Suites, Staterooms and Public Spaces. He/ She works in close cooperation with the Project Manager who oversees all areas included in the project for new builds or existing vessel undergoing modernization, revitalization or refurbishment. Projects assigned within New Builds and Fleet Modernization Portfolio may vary in size and complexity.The Assistant Project Manager is responsible for ship project planning, contracting and execution of work in assigned areas within prescribed time frame, budget and scope while meeting all safety standards and brand guidelines and expectations. He/ She works in close collaboration with internal and external stakeholders within the project group to ensure successful project delivery in a dynamic, fast paced environment.The Assistant Project Manager is responsible for participating in continuous improvement initiatives to enhance established processes, templates, and methodology in order to drive the delivery of "repeatable" consistent results and flawless project execution.To support the expansion of our Fleet Modernization Program, the Assistant Project Manager plays a vital role in the training and development of talent in the department by actively transferring knowledge and expertise and onboarding new employees. Act as a role model and a Coach and foster ongoing conversations, actively provide feedback, coaching and the support team members need to be successful.

Essential Duties and Responsibilities: Initial point of contact for contractors appointed to carry out outfit work in designate area. Responsible for building a trusting relationship and maintaining communication and planning, scheduling and tracking execution of work plans in designated project area.Work collaboratively with the sourcing team to ensure contractors and suppliers requirements are met and documentation is approved and that all interior outfitting and equipment for designated project area are contracted through Supply Chain. This includes creating PRFs (Purchase Request Forms) for owner supplied materials and securing construction equipment, including but not limited to terminators, tools, gases, fire extinguisher container and straps. Ensure that outfit material and equipment ordered for installation is appropriate, cost effective and meets applicable industry and company standards.Work collaboratively with vendor to complete contractor's work plans, work breakdown structures and scope of work, project milestones and schedule - staggered start and stop dates for contractors' execution in designated areas. Agree on tracking routines and reporting key performance indicators for project area.Work collaboratively with the logistics team to review contractors¿ work plans, track changes, and ensure material and equipment for project areas are delivered ahead of schedule.Oversee contractor's work onboard the vessel for designated area during drydock; assess progress, track and monitor contractors¿ work plans and project milestones completion to ensure all planned activities are executed as on time, on budget and per scope for designated area. Utilize project management tools and techniques to maintain project scope and manage stakeholders¿ expectations. Communicate project plan status for designated area on a regular basis, including any changes to scope and schedule variances, to project team and stakeholders.Work collaboratively with Project Manager to identify, analyze and respond to project risks for designated project area on a timely manner. Flag potential risk manifestations and ensure they are reflected on project budget, schedule and quality performance indicators for designated areas. Support Project Manager in the preparation of Change Orders for approval.Ensure technical and final inspections are scheduled and punch list items and unfinished work list for designated project area are reviewed.Close punch list, finalize guarantee claim list and sign-off on work for designated project area.Reflect and shares with Project Manager on the practices and processes that went well and where improvement is needed.

Education & ExperienceBachelor's degree required. B.S. in Marine Engineering or Naval Architect highly desired and/or architectural degree to ensure competence in multiple types of shipboard project work, including all technical installations and interior outfitting.At least five (5) years of experience in managing and delivering technical projects required. Experience in shipbuilding or ship revitalization is highly desired. Must have experience in managing end-to-end project delivery, from contracting, planning and overseeing the execution of planned activities per defined scope, budget, timeline and quality standards.Must have experience in project risk management: able to identify, analyze and respond to project risks on a timely manner.Must be familiar with design and construction execution processes. Able to understand and interpret architectural drawings, floor plans, sections, elevations, and details.Must be familiar with sourcing, procurement and logistics procedures of a large and/or global organization.Must have working knowledge of Windows, Microsoft Suite, MS Project or related project management software and AutoCAD. Internet and e-mail literate with ability to send, receive and attach files as required.

Knowledge & Skills:Organized - establishes priorities and work plans that address the details and timelines for scheduled project milestones. Track progress and ensure projects are completed according to plan and reevaluate if necessary. Collaborative - create and build trusted relationships with multi-cultural and cross-functional project team members: architects, procurement, logistics, shipyard, operations and third-party vendors. Share information, knowledge and expertise to achieve the department/projects goals. Communicate effectively - solid written and verbal communication skills, must communicate with team members from a broad spectrum of disciplines, cultures, and education and organizational levels. Actively listen to team members and value input. Maintain communication with relevant stakeholders across department and levels. Follow-up with appropriate parties on pending commitments until resolved and keep others appropriately informed.Develop effective teams - support employee development sharing knowledge and expertise. Foster ongoing conversations, actively provide feedback, coaching and support team members need to be successful. Facilitate communication and collaboration across teams. Able to train others.Demonstrate a continuous improvement mindset - continuously pursues better ways of doing things. Generate and support new ideas and fresh perspectives. Learn from form past experiences ¿ both successes and failures and improve best practices and standardized methodologies to be used by team.

Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, and color vision. Up to 35% travel required to support project development, vendor visits to vessels and site teams at locations shortly before and during all projects. Travel may be required for up to 60 consecutive days.

Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position is located at the Port of Miami.

Key RelationshipsProject Manager, architects, procurement, logistics, shipyard, operations and third-party vendors.


About Royal Caribbean Group

Royal Caribbean Group is a cruise vacation company with a global fleet of 63 ships traveling around the world. The company provides celebrity cruises and silversea cruises. Royal Caribbean Group was established in 1968 in Miami, Florida.

Royal Caribbean Group Careers

There has never been a more exciting time to explore job opportunities with Royal Caribbean Group, a leader in the global cruise industry known for innovation and excellence.

Work You’ll Do

Join Royal Caribbean Group's dynamic team to help redefine the travel experience for millions of guests worldwide. The company's commitment to growth and leadership in the cruise industry offers a unique platform for professionals to advance their careers. Transform the future of travel with Royal Caribbean Group, where diversity, innovation, and a passion for service converge to create extraordinary vacation experiences. Lead in a market where skills in technology, customer service, and operational excellence are prized. Royal Caribbean Group stands at the forefront of the travel industry, offering team members unparalleled opportunities for career advancement. Work alongside a global team of professionals dedicated to pioneering new paths in the cruise sector. Royal Caribbean Group fosters a culture of innovation and leadership, making it an ideal workplace for those aiming to make a significant impact.

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The team is actively building a robust professional network, inviting individuals to master their career journey in the vibrant world of cruise travel.

Do Innovative Work

Engage with a diverse team at Royal Caribbean Group—professionals dedicated to reshaping the future of travel through continuous innovation and a deep understanding of the global travel market.

Drive Innovation and Leadership

Deliver targeted solutions and exceptional guest experiences by leveraging deep industry knowledge and a commitment to innovation that’s second to none.

Be Part of a Great Team

Join a workforce that thrives on collaboration and diversity. Royal Caribbean Group offers a variety of job opportunities that harness the capabilities of its expansive global network.

Future-proof Your Career

Royal Caribbean Group provides a wealth of opportunities for personal and professional development, supported by comprehensive training programs and a commitment to promoting from within.

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10,001 employees
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