PayPal

Lead Product Manager - AI Agents & Automation

PayPal$152K — $226K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years relevant experience with a Bachelor's degree or equivalent in education and experience.
  • Bachelor's or Master's in a technical field such as Computer Science or Software Engineering is preferred.
  • Hands-on experience with software development lifecycles and system architecture is a strong plus.
  • Familiarity with agile methodologies and engaging with technical teams is necessary.
  • Experience in coding, data pipelines, or using SQL for analytics is valued.
  • Understanding of Agentic AI concepts and workflows is highly preferred.
  • Exposure to LLM-powered development and AI frameworks is a major advantage.

Responsibilities

  • Contribute to product strategy with stakeholders to align on the product vision.
  • Implement architectural roadmaps addressing design, regulatory, and customer needs.
  • Ensure customer experience drives product requirements and decision making.
  • Monitor success metrics including usability studies and market analysis.
  • Manage workstreams for analytics, customer discovery, and competitive research.
  • Track product profitability and manage related budgets.
  • Engage in operational mechanisms to drive accountabilities like Product Reviews.

Benefits

  • Generous paid time off to promote work-life balance.
  • Comprehensive healthcare coverage for employees and families.
  • Flexible work culture with hybrid options facilitating both home and office work.
  • Resources available to support financial security and mental health.
  • Choice-based programs catering to holistic personal wellbeing.
Full Job Description
Job Summary:
The right person for this role brings an interdisciplinary skill set: an innovator with the product sense to identify the right things to focus on and the technical ability to solve them. They will leverage agentic AI and other technologies to build working prototypes that define and demonstrate the vision for new customer experiences, then work with cross-functional teams to bring those products to life. This includes defining technical requirements for complex projects that may involve industry standards while navigating the regulatory, technical, and commercial complexity of the Payments space. This is an individual contributor role.

Job Description:

Essential Responsibilities:
  • Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
  • Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
  • Controls for the customer experience and customer needs in product requirements and as an input to decision making.
  • Monitors metrics that inform the success of products including usability studies, research and market analysis.
  • Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
  • Monitors product profitability measures, including budget.
  • Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed.
  • Partners with content developers, data scientists, product designers and user experience researchers.


Minimum Qualifications:
  • 5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.


Additional Responsibilities & Preferred Qualifications:

  • Bachelor's or master's degree in computer science, Software Engineering, Computer Systems Engineering, Information Technology, or a related technical discipline.
  • Hands-on experience with software development lifecycles, APIs, or system architecture is a strong plus.
  • Familiarity with the Payments industry, including working knowledge of industry standard specifications such as ISO 8583, card network protocols, and transaction processing flows.
  • Ability to understand and define requirements for technically complex problems, translating between business needs and engineering implementation.
  • Familiarity with agile development methodologies and the ability to engage meaningfully with engineering teams on technical trade-offs, feasibility discussions, and roadmap prioritization.
  • Experience reading or writing code, working with data pipelines, or using SQL for product analytics.
  • Experience with or strong understanding of Agentic AI concepts, including agentic workflows, autonomous task execution, tool use and orchestration, and Model Context Protocol (MCP) servers.
  • Exposure to LLM-powered product development, prompt engineering, or AI agent frameworks is highly desirable.


Subsidiary:
PayPal

Travel Percent:
0

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:
Scottsdale, Arizona | ($152,500.00 - $226,600.00 Annually)

Additional Location(s) | Pay Range:
No other locations are assigned to this requisition currently.

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing-physical, emotional, and financial-delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

About PayPal

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 375 million consumers and merchants in more than 200 markets to join and thrive in the global economy.

PayPal Careers

Joining PayPal now offers an unparalleled opportunity to become part of a leading global team of professionals dedicated to revolutionizing digital payments and financial services. As a beacon of innovation and diversity, PayPal is where your professional journey can reach new heights. Work You’ll Do At PayPal, we are committed to excellence in every aspect of our business, from the innovative solutions we provide to the inclusive culture we nurture. By joining our team, you will help shape the future of payments globally, working alongside some of the brightest minds in technology and finance. Transform the Financial Landscape Lead the charge in the digital payments revolution with PayPal, a company known for its leadership in technology and financial services. Our team at PayPal is at the forefront of digital innovation, making significant impacts across various industries and improving the way millions of people handle transactions daily. Engage with a Global Team Collaborate with over 20,000 dedicated professionals around the world who are experts in technology, finance, and customer engagement. PayPal’s commitment to growth and diversity is evident in our dynamic team environment where every voice is valued and every team member is empowered. PayPal Jobs and Employment Opportunities We are actively expanding our team and have numerous job opportunities that cater to a wide range of skills and experiences. Whether you’re looking for a full-time position, an internship, or leadership roles, PayPal offers a path for career advancement and professional development. Innovate and Grow Join PayPal and be part of a company that values innovation and leadership. Deliver targeted solutions and drive change across the financial ecosystem with a team that’s equipped with the best tools and resources. At PayPal, your career is future-proofed with endless opportunities for advancement and skills enhancement through our comprehensive training and development programs. Be Part of Our Culture At PayPal, we pride ourselves on a workplace culture that supports diversity, encourages professional growth, and fosters innovation. Our benefits package is designed to support the health, financial security, and well-being of our employees and their families. Explore PayPal Careers Discover the exciting career opportunities at PayPal, where we are hiring creative, curious, and motivated individuals. Search open positions that match your skills and interests. We look for professionals who are passionate about making a difference and ready to contribute to our team’s success. Stay Connected with PayPal Keep up to date with the latest career tips, industry insights, and company news—all from the people who work at PayPal. Personalize your experience by subscribing to job alert emails, tailored to your preferences, and see what exciting and rewarding opportunities await. Join Our Team Ready to take the next step in your career? Prepare your resume, sharpen your interview skills, and apply for a position at PayPal today. Engage with our professional network and become part of a company that’s leading the way in digital payments. SEARCH PAYPAL JOBS At PayPal, your ambitions lead you forward, and our collective innovation drives us all. Join us in making a difference in the digital payments landscape worldwide.
Learn more about PayPal
Size
30,900 employees
Market Cap
$77.3 billion
Industry
Net Income
$4.2 billion
Founded
1998
5 Year Trend
+18.5%
Revenue
$21.4 billion
NASDAQ

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