Job Description

Job Summary:

The Tax Digital Transformation & Innovation practice at BDO USA drives the success of our business through intuitive and human-first digital experiences that our employees and clients engage with. We're elevating the way tax professionals deliver services to our clients and the way we help them manage their taxes and tax strategies.

The Product Design Manager plays a key role in shaping and delivering high quality digital experiences across our tax products and platforms. This role partners closely with product and technology teams to translate defined strategies into thoughtful, usable designs for complex, data heavy tax solutions. The ideal candidate brings strong hands on design expertise, sound judgment, and a user centered mindset, with experience simplifying complex workflows into intuitive experiences.

This role focuses on design execution, collaboration, and continuous improvement, while contributing to broader design standards and practices across the Tax Digital Transformation & Innovation organization.

Job Duties:
• Partners closely with Product Owners, Development/Fusion and other stakeholders to translate product strategy and requirements into user centered design solutions
• Leads design workstreams for assigned products or features, supporting zero to one initiatives as well as iterative enhancements
• Designs intuitive and user-friendly interfaces and experiences for complex and technical tax products, grounded in human-centered design principles
• Creates and maintains wireframes, storyboards, user flows, process flows, prototypes, and visual designs to clearly communicate interaction and design intent
• Conducts and supports user research and usability testing, synthesizing findings and applying insights to improve designs
• Collaborates with senior design leaders to apply and evolve design system components, guidelines, and best practices
• Presents design concepts and recommendations to product teams and stakeholders, incorporating feedback effectively
• Contributes to the continuous improvement of design processes, tools, and ways of working
• Advocates for human centered design within product teams, ensuring user and client needs are represented throughout the delivery lifecycle
• Supports Tax Digital Transformation & Innovation initiatives through strong design execution and cross team collaboration
• Other duties as required

Supervisory Responsibilities:
• Acts as a career advisor and mentor as assigned

Qualifications, Knowledge, Skills, and Abilities:

Education:
• Bachelor's degree required; focus in Design, Human-computer Interaction, computer science, information science, graphic design, interaction design, industrial/product design preferred. OR High School Diploma and ten (10) or more years of experience in digital product UI/UX design, that included human-centered design solutions, required
• Bachelor's Degree in Design or Human-Computer Interaction, preferred

Experience:
• Eight (8) or more years of experience in product design, required
• A strong portfolio showcasing expertise in product design and simplifying the user experience for complex products, preferred
• Expertise designing data-driven interfaces, preferred
• Cross platform web and mobile application design, preferred
• Experience with user research and usability testing methods, preferred

License/Certifications:
• Certification in UX Design or Interaction Design, preferred

Software:
• Expert level experience in design and prototyping tools (e.g., Sketch, Adobe Creative Suite, InVision, and Figma), preferred
• Experience in collaborating with product management and engineering teams through Azure DevOps, preferred
• Proficient in design prototyping and storytelling, preferred
Proficient in Proficient in Microsoft Office 365 Microsoft Office 365

Language:
• N/A

Other Knowledge, Skills, & Abilities:
• Knowledge of leading practices in conducting user research and usability testing, with a data-driven approach to design
• Strong communication and collaboration skills, with the ability to work effectively across different teams and disciplines
• Excellent knowledge of leading practices in design and management of a design function
• Strong problem-solving skills
• Ability to collaborate with other designers, developers, product managers and end-users
• Strong organizational skills, especially the ability to meet project deadlines with a focus on details
• Strong knowledge of human centered design
• Excellent understanding of the full mobile and web development process, including design, development, and deployment
• Strong knowledge of accessibility requirements for designs
• Ability to work in a deadline-driven environment and handle multiple projects simultaneously
• Ability to effectively lead a team of product design professionals and delegate work assignments as needed
• Ability to encourage team environment on projects and contribute to the professional development of assigned personnel
• Ability to successfully interact with professionals at all levels

Learn more about our benefits: BDO Total Rewards encompass more than traditional benefits. Click here to find out more!

*Benefits may be subject to eligibility requirements.