CapTech Consulting

Lead Power Platform Developer

CapTech Consulting • $100K — $130K *
Richmond, VA 23223In-Person
Information Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 10+ years of experience with Microsoft Dynamics 365 and Power Platform
  • Familiarity with Contact Center as a Service (CCaaS) or Omnichannel approaches
  • Bachelor's degree in a relevant field such as Computer Science or Business Administration
  • Hands-on development experience in Java, Python, or .NET
  • Proven track record leading successful Dynamics 365 implementations
  • Expertise in Dynamics 365 configuration and integration strategies
  • Strong project management skills for guiding cross-functional teams
  • Excellent communication skills for conveying technical concepts to non-technical stakeholders
  • Microsoft Dynamics 365 certification preferred
  • Knowledge of how Dynamics integrates with other enterprise systems like Salesforce

Responsibilities

  • Develop and execute a detailed implementation roadmap for Dynamics 365
  • Perform organizational analysis to identify process optimization opportunities
  • Advise on the optimal team structures to support the Dynamics 365 ecosystem
  • Provide direct hands-on support across Dynamics 365 modules
  • Lead deployment of the Customer Service module with focus on multi-work center setup
  • Oversee HR and Finance module pilots, customizing as needed
  • Foster collaboration across departments for a unified Dynamics 365 approach
  • Design training sessions to promote user adoption and competency
  • Continuously assess and improve system performance and user experience

Benefits

  • Comprehensive health coverage, including mental health support via the Modern Health platform
  • Generous paid time off (PTO) and family leave policies
  • Educational assistance with certification and tuition support
  • Flexible benefits stipend program through Fringe for personalized lifestyle choices
  • Inclusive fertility and family-forming benefits via Carrot Fertility
  • Employee Resource Groups supporting diversity and inclusion
  • 401(k) matching with no vesting period for financial wellness
  • Opportunities to engage in community-focused philanthropic partnerships
Full Job Description
Job Description
  • Strategic Planning and Roadmap Development: Craft and execute a detailed implementation roadmap for Dynamics 365, aligning with client objectives and ensuring seamless CRM and ERP integration.
  • Organizational Analysis: Conduct in-depth assessments to pinpoint process optimization and automation opportunities through Dynamics 365.
  • Team Structure Planning: Advise on the optimal organizational and team structures needed to robustly support the Dynamics 365 ecosystem.
  • Hands-On Configuration and Implementation Support: Provide direct configuration and implementation assistance across various Dynamics 365 modules, from pilot projects to major rollouts.
  • Customer Service Module Deployment: Lead the deployment of the Dynamics 365 Customer Service module, including the setup of multiple work centers and external customer self-service features.
  • HR and Finance Module Pilots: Oversee pilot implementations for HR and Finance modules, ensuring customization to meet client-specific requirements.
  • Collaborative Leadership: Foster strong collaboration across client departments to guarantee an integrated and unified Dynamics 365 implementation approach.
  • Training and User Support: Design and deliver effective training sessions to users at all levels, promoting high platform adoption and competency. Offer ongoing support to ensure the maximization of Dynamics 365 functionalities.
  • Continuous System Improvement: Continually assess system performance and lead improvement initiatives to boost functionality, user experience, and business value.


Qualifications
  • 10+ Years of Microsoft Dynamics 365 and Microsoft Power Platform experience.
  • Experience utilizing CCaaS or Omnichannel.
  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
  • Experience with hands-on development in Java, Python, or .NET.
  • Demonstrated success in leading Microsoft Dynamics 365 implementations, with a robust portfolio of CRM and ERP projects.
  • Expert knowledge of Dynamics 365 capabilities, configuration, and integration strategies.
  • Strong project management proficiency, capable of guiding cross-functional teams in fast-paced settings.
  • Exceptional communication skills, adept at translating technical details for a non-technical audience.
  • Microsoft Dynamics 365 certification is strongly preferred.
  • Understanding how MS Dynamics integrates with other components in an Enterprise, like Salesforce
  • The opportunity to impact significant transformation projects, leveraging the latest technologies to deliver innovative solutions.


Additional Information

We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way. Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we've launched extended benefits to help meet our employees' needs.
  • Learning & Development - Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths
  • Modern Health -A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life's ups and downs
  • Carrot Fertility -Inclusive fertility and family-forming coverage for all paths to parenthood - including adoption, surrogacy, fertility treatments, pregnancy, and more - and opportunities for employer-sponsored funds to help pay for care
  • Fringe -A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them - ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more
  • Employee Resource Groups - Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations
  • Philanthropic Partnerships - Opportunities to engage in partnerships and pro-bono projects that support our communities.
  • 401(k) Matching - Generous matching and no vesting period to help you continue to build financial wellness

CapTech is committed to providing a flexible work environment and helping our employees achieve a work-life balance that suits their individual needs. Employees must be available to work onsite in a client location or a CapTech office as requested. We allow CapTech employees to work remotely when compatible with CapTech and client needs.

About CapTech Consulting

CapTech is a national IT management consulting firm that partners with some of the world's most successful companies to achieve their strategic and operational objectives. CapTech's services include management consulting, digital transformation, technology strategy, data and analytics, custom application development, and IT transformation. The company was founded in 1997 and is headquartered in Richmond, Virginia. CapTech has offices in several cities across the United States, including Atlanta, Boston, Charlotte, Chicago, Columbus, Denver, Houston, Los Angeles, New York, Philadelphia, and Washington, D.C.
Learn more about CapTech Consulting
Size
1,000 employees
Industry
Information Technology
Founded
1997
* Ladders Estimates

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