We're seeking an experienced Vice President of Operations to lead the operational and financial performance of a designated multifamily portfolio across Texas. This role directs day-to-day operations across multiple properties, drives NOI through strategic budget oversight and cost control, and mentors a team of Property Managers to build a high-accountability culture.

The ideal candidate is a strategic operator who thrives on standardizing processes, maximizing portfolio performance, and developing talent - someone who can move seamlessly between boardroom financial reviews and hands-on property visits.
Key Responsibilities

Portfolio Operations
Direct day-to-day operations across a multi-site multifamily portfolio, ensuring occupancy, revenue, and customer service goals are consistently met

Conduct regular property visits and physical inspections to assess curb appeal, maintenance conditions, leasing performance, and staff execution of company standards

Lead due diligence, transition planning, and stabilization efforts for newly acquired properties

Financial Management
Build, review, and approve annual operating budgets for each property in the portfolio

Analyze property-level financial statements, NOI, and key operating metrics monthly; direct corrective action where needed

Implement cost-control strategies to maximize portfolio NOI

Review and approve capital expenditure (CapEx) requests; negotiate regional vendor contracts

Prepare and deliver regular operational and financial reports to executive leadership and ownership groups

Team Leadership
Recruit, hire, train, and develop Property Managers and Regional/Assistant Managers

Conduct performance evaluations and manage disciplinary actions in partnership with Human Resources

Foster a high-accountability work culture across the portfolio

Operational Strategy
Develop, implement, and enforce standardized operating procedures (SOPs) for leasing, maintenance, resident retention, and vendor procurement

Partner with the marketing team to evaluate leasing velocity, pricing strategy, and lead conversion; adjust strategy to maximize occupancy and revenue

Oversee large-scale renovation and value-add projects

Risk & Compliance

Ensure all properties comply with Fair Housing regulations, applicable state and local landlord-tenant law, and OSHA safety standards

Oversee resident retention and escalated resident relations issues, ensuring timely resolution of complex or high-risk matters

Coordinate with legal counsel and Human Resources on lease enforcement, evictions, and other legal matters

Requirements
Qualifications & Skills

• Bachelor's degree in Business Administration
• 10+ years of progressive multifamily property management experience, including 3+ years in a multi-site or regional leadership role
• CPM, CAM, or CAPS designation preferred
• Strong financial acumen, leadership capability, and crisis management skills.
• Proficiency in property management systems such as Entrata, Yardi, RealPage, or AppFolio, along with advanced Excel skills
• Ability to travel across portfolio properties

Benefits

This is an opportunity to take ownership of a significant portfolio, shape operational strategy, and directly influence financial performance - all while developing and leading a team of property management professionals.

We offer a competitive salary plus performance-based bonuses, along with a comprehensive benefits package including medical, dental, vision, and life insurance available after 30 days of employment. Additional benefits include paid vacation and sick time, paid holidays, an Employee Assistance Program, a wellness program, and an apartment discount. Employees are also eligible for 401(k) enrollment after 90 days, along with ongoing training and career advancement opportunities.