The Role

At Lumen, we are igniting business growth by connecting people, data, and applications quickly, securely, and effortlessly. As a Lead IT Systems Analyst (Software Asset Management) within the Vendor Management Office (VMO), you will play a critical role in optimizing Lumen's software investments and driving strategic vendor partnerships that support our technology transformation initiatives.

In this role, you will serve as a trusted advisor to technical, procurement, and business leaders, helping guide software purchasing, licensing, renewal, and vendor management decisions across a software portfolio exceeding $200 million annually. You will leverage data-driven insights, financial analysis, and industry best practices to maximize value, reduce risk, and ensure alignment between software investments and business objectives.

This is an opportunity for a collaborative, analytical leader who enjoys influencing decisions, improving processes, and delivering measurable impact across a complex enterprise environment.

Location

This is a remote opportunity open to candidates located anywhere in the U.S.

The Main Responsibilities

• Partner with technical teams, Procurement, Legal, and business stakeholders to develop software acquisition, renewal, and optimization strategies.
• Lead analysis and recommendations for software maintenance and subscription renewals, modifications, or cancellations across a large enterprise software portfolio.
• Perform financial, operational, licensing, and risk assessments to support informed decision-making and maximize return on software investments.
• Evaluate vendor proposals, licensing models, and contract terms to ensure alignment with business requirements and long-term flexibility.
• Support and influence negotiation strategies for high-value software transactions and key licensing agreements.
• Lead complex software asset management and license compliance initiatives, ensuring accurate entitlement tracking and effective utilization of software assets.
• Develop, improve, and standardize Software Asset Management (SAM) processes, metrics, and best practices to drive operational excellence.
• Serve as a trusted consultant and primary point of contact for assigned teams, providing guidance on software licensing, vendor management, and risk mitigation.
• Drive cross-functional projects and facilitate collaboration among stakeholders to achieve business objectives and resolve challenges efficiently.
• Champion continuous improvement through process optimization, automation opportunities, knowledge sharing, and adoption of emerging technologies, including AI-powered tools.

What We Look For in a Candidate

• Bachelor's degree in Business, Finance, Operations, Economics, Management Information Systems (MIS), Information Technology, Computer Science, or equivalent experience.
• 8 years of professional experience with a Bachelor's degree, or 6 years with a Master's degree.
• Experience managing software assets, software licensing, renewals, contract analysis, vendor management, or related IT procurement activities.
• Strong analytical skills with the ability to evaluate financial, contractual, operational, and licensing data to drive business outcomes.
• Experience leading cross-functional initiatives and influencing stakeholders across technical and non-technical organizations.
• Demonstrated ability to manage multiple priorities independently in a fast-paced environment while exercising sound judgment.
• Strong communication, presentation, and relationship-building skills, with the ability to effectively engage stakeholders at all levels.
• Proficiency with Microsoft Office applications, Microsoft Teams, SharePoint, and AI tools such as Microsoft Copilot.

Preferred Qualifications

• Experience working with complex software licensing agreements for major vendors such as Microsoft, Oracle, IBM, Red Hat, Salesforce, SAP, Adobe, and similar providers.
• Experience supporting or leading multi-million-dollar software transactions and contract negotiations.
• Familiarity with Software Asset Management platforms such as Flexera.
• Experience with cloud providers including Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP).
• Knowledge of purchasing, procurement, IT asset management, or vendor management processes within a large enterprise environment.
• Master's degree in a related field.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$105,786 - $141,047 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$111,074 - $148,099 in these states: CO HI MI MN NC NH NV OR RI
$116,364 - $155,152 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's:Benefits
Bonus Structure

#LI-Remote

Requisition #: 343105