Serves as a Strategic Business and Technology partner, helping share product direction, evaluate complex business needs, challenge assumptions and translate ambiguous opportunities into clear actional solutions. Contributes to product vision and strategic direction. Identifies potential efficiency gains in team process/procedures including leveraging innovation where feasible. Fosters mutually beneficial working relationships for business and IT by working closely with end users and application development team. Uses their deep business and technical knowledge to contribute to system capabilities. Acts as a trusted thought partner to HR, IT and leadership stakeholders by bringing forward both insights as well as options to drive recommendations and tradeoffs in order to improve delivery outcomes.
Principle Duties- Provides day-to-day leadership and direction to analysts and project support resources
- Coaches team members on requirements quality, stakeholder management, solution design and best practices
- Adheres and furthers established standards for documentation, backlog refinement and release preparation
- Conducts structured walkthroughs of requirements with business and project team members.
- Assist with prioritizing work within an iteration and targeted release.
- Document the clients' business needs in the form of user stories.
- Creates business process and technical diagrams for shared understanding of how system capabilities connect across processes data, integrations, reporting, compliance and the user experience. Contributes to roadmap planning and prioritization.
- Evaluates new or enhanced solutions to determine potential issues and communicates how problems may affect business and recommends solutions.
- Create defect and enhancement items to be added to the backlog, collaborate with software engineer for mutual understanding.
- Assists in evaluation of business requests to determine feasibility, researches and identifies options.
Requirements - Bachelor's Degree in Arts/Sciences (BA/BS), or equivalent experience
- 8+ Years of IT-related experience, such as Business Analysis, Data Analysis
- Lead an Agile/Iterative project team in the role of business analyst
- Knowledge of programming languages, project management, and application or systems development methodologies
- Maintains a working competency of technology stack associated with project solutions
- Advanced oral and written communication skills demonstrating ability to share and impart knowledge. Advanced ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines
- Advanced investigative, analytical and problem-solving skills. Advanced data analysis skill. Advanced ability to translate business needs and problems into viable/accepted solutions
- Advanced ability to set goals and handle multiple tasks, clients, and projects simultaneously. Advanced ability to appropriately balance priorities, deadlines, and deliverables
- Advanced skills in customer relationship management and change management. Advanced negotiating and persuasion skills
- Ability to operate independently and to bring structure to ambiguity. Ability to quickly adapt to new methods, work under tight deadlines and stressful conditions
- Ability to work well within a team environment and participate in department/team projects. Advanced interpersonal skills
- Basic SQL query writing skills and other technical acumen
- Requirements management tool experience (Azure DevOps or others)
#LI-MJ1 #LI-REMOTE
What you can expect from RGA:- Gain valuable knowledge from and experience with diverse, caring colleagues around the world.
- Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.
- Join the bright and creative minds of RGA, and experience vast, endless career potential.
We're excited to get to know you and connect your unique skills with our global opportunities. To create a modern and seamless experience, we use artificial intelligence (AI) in parts of our preliminary screening process. This technology helps us personalize job recommendations, automate interview scheduling, evaluate candidates based solely on experience-without considering name, gender, or other personal details-and provide real-time answers through our chatbot. AI is used only during early screening and never makes hiring decisions. Your RGA recruiter will work closely with you every step of the way to ensure the process feels personal, thoughtful, and focused on you.
Compensation Range:$107,060.00 - $159,390.00 Annual
Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits.
