General Motors

Lead Global Sourcing Manager - CCA

General Motors • $100K — $130K *
Warren, MI 48089Hybrid
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Supply Chain, Finance, Communications, or a related field
  • 5+ years of experience in purchasing, supply chain, operations, or customer service
  • Certifications in Supply Chain, Finance, Engineering, or Logistics preferred
  • Proven experience in leading talent development and cost savings initiatives
  • Strong technical skills in data mining and analysis, with knowledge of SQL, Tableau, and MS Access
  • Demonstrated ability to balance strategic and operational execution
  • Strong customer service orientation with a track record of building trusted relationships

Responsibilities

  • Lead and develop a team for customer care and aftersales priorities
  • Coach junior buyers on commercial judgement and problem solving
  • Reinforce a customer-first mindset with stakeholders and suppliers
  • Promote creative solutions to business challenges
  • Support escalations and expedite issue resolution
  • Drive consistency in team communication and documentation
  • Champion process simplification and continuous improvement
  • Utilize data and operating metrics for progress monitoring

Benefits

  • Hybrid work environment with flexible reporting expectations
  • Day-to-day leadership opportunities
  • Focus on team development and talent growth
  • Opportunity to drive process improvements and customer outcomes
  • Engagement across multiple cross-functional teams
Full Job Description
Job Description

RESPONSIBILITIES

Job description summary

The Lead Global Sourcing Manager - CCA is responsible for leading a team that drives innovative problem solving, commercial execution, process improvement, and customer-focused support across the business. This role provides day-to-day leadership, sets priorities, removes roadblocks, and builds team capability while ensuring strong execution against business objectives. The successful candidate will bring a customer service mindset, proven leadership experience, and the ability to coach junior buyers, influence across functions, and lead through change with speed, professionalism, and accountability.

What you'll do
  • Lead and develop a team supporting customer care and aftersales priorities across assigned workstreams
  • Coach junior buyers and developing team members on commercial judgment, systems, processes, and day-to-day problem solving
  • Reinforce a strong customer-first mindset in every interaction with internal stakeholders, suppliers, and cross-functional partners
  • Promote creative thinking and practical solutions to business challenges, supplier issues, and process gaps
  • Support escalations, remove roadblocks, and help the team resolve issues quickly with professionalism and urgency
  • Drive consistency in communication, documentation, and follow-through across team deliverables
  • Champion process simplification, standardization, and continuous improvement opportunities
  • Use data, dashboards, and operating metrics to monitor progress, identify risks, and improve execution
  • Build strong partnerships across Engineering, Supply Chain, Launch and Availability, Packaging, Finance, and Purchasing to align priorities and drive decisions
Your skills & abilities (required qualifications)
  • Bachelor's degree in Business Administration, Supply Chain, Finance, Communications, or a related field, or equivalent experience
  • 5+ years of work experience in the related fields (preferred)
  • Supply Chain, Finance/Engineering/Logistics Certifications (preferred)
  • Experience in purchasing, supply chain, operations, customer service, or a related business function
  • Experience coaching buyers or leading talent and developing cost savings initiatives
  • Experience working across Customer Care and Aftersales, purchasing, packaging, launch, or supply chain operations
  • Experience leading process improvement efforts that simplify work and improve customer outcomes
  • Ability to balance strategic thinking with day-to-day operational execution
  • Strong customer service orientation with a track record of building trusted relationships across the organization

Skills:
  • Strong Technical capabilities including Data Mining and Analysis including knowledge of SQL, Tableau and MS Access (preferred)
  • Ability to manage sourcing projects
  • High Analytic Capability in situations which are ambiguous and complex
  • Strong Senior Leadership presentation skills
  • High level of oral and written communications skills
  • Ability to work independently and as a member of cross-functional teams
  • Ability to lead a project from start to finish
  • Prior team lead, mentoring, or project leadership experience in a complex business environment
  • Experience coaching buyers or leading talent development initiatives
  • Experience working across Customer Care and Aftersales, purchasing, packaging, launch, or supply chain operations
  • Experience leading process improvement efforts that simplify work and improve customer outcomes
  • Ability to balance strategic thinking with day-to-day operational execution
  • Strong customer service orientation with a track record of building trusted relationships across the organization


Location: Hybrid. This role is categorized as hybrid. This means the successful candidate is expected to report to the - Global HQ Warren Mi three times per week, at minimum [or other frequency dictated by the business]

Relocation: This role is NOT eligible for relocation benefits

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRED

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

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Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Motors. Embark on a journey of growth, innovation, and leadership at General Motors. Shape your future in an environment that fosters diversity, learning, and the pursuit of excellence. Join us and redefine the roads of tomorrow.
Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

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