The Lead Engineer, Salesforce is responsible for the technical leadership, solutioning, design, development, and delivery of Salesforce-based solutions supporting Pharmacy Hub Services. This role serves as the technical leader for Salesforce Service Cloud, Experience Cloud, and associated Hub platforms that enable patient access, benefits verification, prior authorization, copay assistance, fulfillment coordination, case management, and patient support programs.

The Lead Engineer partners closely with Product Management, Operations, Client Implementations, Architecture, Quality Engineering, and Integration teams to deliver scalable, secure, and compliant solutions that improve patient access and accelerate time-to-therapy. The role provides hands-on technical leadership while mentoring engineers and driving adoption of development standards, automation, and best practices.

• Lead the design and development of enterprise Salesforce solutions supporting Pharmacy Hub operations.
• Serve as the technical authority for Salesforce Service Cloud, Experience Cloud, Flows, Apex, Lightning Web Components (LWC), and platform architecture.
• Define and enforce development standards, coding practices, security controls, and technical governance.
• Collaborate with Enterprise Architecture to evolve the strategic Hub platform roadmap.
• Design and implement solutions supporting:
  • Patient Enrollment
  • Benefits Verification (BV)
  • Prior Authorization (PA)
  • Copay Programs
  • Patient Assistance Programs (PAP)
  • Case Management
  • Pharmacy Fulfillment
  • Referral Management
  • Patient and Provider Communications
  • Consent Management and Compliance Workflows
  • Drive automation and workflow optimization across patient access services
• Technical Leadership
  • Lead a team of Salesforce developers and engineers.
  • Perform architecture reviews, code reviews, and release readiness assessments.
  • Mentor engineers on Salesforce best practices, design patterns, and platform capabilities.
  • Provide guidance on complex technical issues and production support escalations.
  • Champion Agile development practices and continuous improvement initiatives.

• 8+ years of software engineering experience.
• 6+ years of hands-on Salesforce platform experience.
• 3+ years leading Salesforce development teams or enterprise implementations.
• Experience supporting healthcare, pharmaceutical, specialty pharmacy, patient services, or hub service platforms preferred.
• Experience delivering complex, integration-heavy enterprise systems.

• Salesforce Service Cloud
• Salesforce Experience Cloud
• Apex
• Lightning Web Components (LWC)
• Flow Automation
• SOQL/SOSL
• Salesforce Security Model
• Platform Events
• REST/SOAP APIs
• MuleSoft integration patterns
• CI/CD and DevOps practices
• Azure DevOps and/or Gearset
• Git source control
• Agile methodologies

Preferred:

• Integration with pharmacy, payer, or healthcare systems
• AWS-based architecture familiarity
• Event-driven architecture experience

Compensation & Benefits:  This position offers opportunities for a bonus (or commissions), with total compensation varying based on factors such as location, relevant skills, experience, and capabilities.   

Employees at ConnectiveRx can access comprehensive benefits, including medical, dental, vision, life, and disability insurance. The company regularly reviews and updates its health, welfare, and fringe benefit policies to ensure competitive offerings. Employees may also participate in the company’s 401(k) plan, with employer contributions where applicable.  

Time-Off & Holidays:  ConnectiveRx provides a flexible paid time off (PTO) policy for exempt employees, covering sick days, personal days, and vacations. PTO is determined based on an employee’s first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with prorations applied in the first year.  

The company remains committed to providing competitive benefits and reserves the right to modify employee offerings, including PTO, STO, and holiday policies, in accordance with applicable laws and regulations.