Lead DevOps Engineer *This is a hybrid role* The Opportunity As the Lead DevOps Engineer you will be a part of a team that's responsible for the overall architecture, building, design, monitoring and support of our cloud infrastructure. Our environment spans multiple datacenters and public cloud infrastructure. In this role, you'll have the chance to apply your comprehensive, in-depth knowledge of technical concepts, practices and procedures. You will also have the opportunity to work very closely with the leadership team to shape our product and architectural strategy.
As Lead DevOps Engineer, you excel at the below core competencies - Communication: Communicates efficiently and effectively, and with a sense of urgency
- Problem Solving and Managing Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear
- Accountability: Takes full ownership over decisions, actions and failures
The impact you'll make - Act as the main point of contact for support infrastructure, and lead and mentor department team members
- Architect, implement and support infrastructure as code solutions that host the KWI suite of cloud-hosted products
- Ensure stability of all services by monitoring for trends of issues, performance metrics and capacity
- Provide in-depth diagnosis for system/software failures and develop/implement preventative solutions as needed
- Create processes that provide clarity around daily operations and cross department communications.
- Document and implement configuration standards for utilization and manageability of data-center systems
- Collaborate with Technology team regarding availability of the infrastructure, and technical considerations for planning and managing upgrades and enhancements
What you will bring - 5+ years of experience deploying or managing mid to large scale, distributed, customer-facing, OLTP Linux environments spanning hundreds of servers
- 5+ years of experience designing, configuring, scaling, and supporting a 24x7x365 hosted SaaS environment
- Experience building and maintaining hybrid infrastructures and on-premise data centers
- Experience with Windows and Active Directory and infrastructure as a code
- Strong working knowledge of datacenter network topologies, components (routing, switching, fiber channel, and next gen firewalls) and various networking and application protocols, including TCP/IP
- Working knowledge of relational database solutions such as MySQL as well as NoSQL and in-memory database solutions
As a member of the KWI team you will receive - Full Medical, Dental and Vision
- 4 weeks of PTO in your first year
- Summer Fridays....all year round
- Tuition Reimbursement
- Discount from building café
- 401(K) with a 50% company match (up to 6% of employee contribution)
- Employee Referral Program
- Volunteer day each year
Our work space We understand that our teams need flexibility, which is why we follow a hybrid schedule. Our in-office days are Monday, Tuesday and Thursday, and employees are allowed to work remotely on Wednesdays and Friday.
We are also a collaborative group and believe that getting together in person allows our team to do their best work. Together we enjoy monthly events, bagels every Thursday, a state-of-the-art coffee machine, a full snack pantry and many more surprise and delight moments throughout the year.
