Wells Fargo

Lead Business Execution Administrator

Wells Fargo$75K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of Administrative or Business Support experience, or equivalent combination of work, training, military experience, or education.

Responsibilities

  • Provide consultative service regarding Financial Advisor and Digital Platform tools through inbound calls and other duties as applicable.
  • Train and assist colleagues and partners via inbound call support and customer inquiries.
  • Participate in ongoing training to stay up-to-date on application releases and updates.
  • Identify opportunities for process improvements within the platform support area.
  • Collaborate with Product Teams to stay informed about updates and report issues.
  • Present solutions for complex situations, exercising independent judgment.
  • Consult with Platform Support colleagues and internal partners.

Benefits

  • Comprehensive training programs to enhance skills and knowledge.
  • Opportunity to work in a collaborative and dynamic team environment.
  • Exposure to various financial services tools and platforms.
  • Career progression opportunities within Wealth and Investment Management.
Full Job Description
About this role:

Wells Fargo is seeking a Lead Business Execution Administrator to join our Platform Coaching and Support team within Wealth and Investment Management (WIM). The Lead Business Execution Administrator will provide consultative service to the Financial Advisor and field support staff on their platform tools through inbound calls and other duties as applicable. Learn more about the career areas and business divisions at .

In this role, you will:
  • Provide quality, consultative service to the field regarding Financial Advisor (FA) and Digital Platform tools and applications such as Advisor Gateway, eSign, Client Management, Client Review Center and eMoney®.

  • Provide training and assistance to employees and business partners through inbound call support and/or inbox and escalations.

  • Participate in all required training and remain current on all application releases and updates.

  • Identify opportunities for process improvements within scope of responsibilities or functional area.

  • Partner with different Product Teams stay ahead of updates as well as raise their hand when issues arise.

  • Present recommendations for resolving more complex situations and exercise independent judgement while developing expertise in the function, policies, procedures, and compliance requirements.

  • Collaborate and consult with other Platform Support colleagues, internal partners, and stakeholders.

Required Qualifications:

  • 4+ years of Administrative Support or Business Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:
  • Excellent organizational, multi-tasking, and prioritizing skills

  • Excellent verbal, written, and interpersonal communication skills

  • Excellent problem-solving skills

  • Ability to manage multiple and competing priorities

  • Ability to work in a fast-paced action-oriented environment

  • Intermediate Microsoft Office skills

  • Experience resolving and working through escalated and complex customer issues

  • Good analytical skills with high attention to detail and accuracy

  • Financial services industry experience

  • Call center customer service experience in the financial services industry

  • Experience supporting or training others on digital platforms or tools

Job Expectations:

  • ​Position Hours: Monday - Friday (as early as 7am CT and as late as 5pm CT)

  • This position is not eligible for Visa sponsorship.

Posting Location:

  • 2801 Market St., F & L Bldg. St. Louis, Missouri 63103

Posting End Date:

21 Jul 2026

*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ

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