JOB SUMMARY
Use analytical skills and judgment to identify, prioritize, structure and solve complex problems.
Work closely with customer to understand and define enterprise goals and objectives.
Immense contribution to the sprint planning and estimation by highlighting dependencies, constraints, impact from a business standpoint.
Be the face of the team to the customer and act as a SME for all of the business and strategic needs.
Understand and use BA knowledge areas appropriately as required by the business problem.
Analyse business needs and solutions, Devise strategies and Facilitate stakeholder collaboration effectively and efficiently.
Validate and verify information to identify solution options that meet business needs.
Align the designed and delivered solutions with stakeholder needs.
Establish and implement effective requirement creation and management practices.
Champion requirements Elicitation using proven techniques like interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios, event lists, , competitive product analysis, task and workflow analysis, and/or viewpoints.
Define the solution approach, identify business improvement opportunities, allocate requirements across solution components, and develop design options that achieve the desired future state.
Define software quality attributes, external interfaces, constraints, and other non-functional requirements.
Monitor the market for technologies/processes to manage business analysis Information.
Develop training materials and "tips" that stakeholders can leverage to improve their efficiency in using business analysis tools.
Work with large or multiple teams that span functions, issues, locations, and time zones to coordinate roles, responsibilities and interdependencies of all team members.
Develop a network of Subject Matter Experts (SMEs) inside and outside of the organization.
Develop an innovative approach for using new tools, templates and processes.
Develop engagement strategies to support organizational transformation.
Be able to assist in driving transformational program(s) for the organization/customer's enterprise.

Typical performance measures:
Business value addition.
Communication effectiveness.
Customer feedback.
Business Analysis processes and tools.
Reusable artefacts/methodologies for use across organization.
Trainings undertaken/given.

Performance Areas:
Business Value
Pro-active identification of business problems, constraints, dependencies that leads to tangible benefits to the stakeholders.

Stakeholder Engagement
Champion written and verbal communication in and out of the client, specific to the engagement.
Negotiation of various options Vs value delivered with stakeholders.

Requirements Engineering
Develop and drive adoption of tools, templates, and/or processes for aligning requirements and design.
Mastery of several business analysis tools to elicit, document and manage requirements.

Solution Evaluation
Use a combination of metrics plus and strategic analysis to pick and recommend appropriate solution to the business problem.

Process
Establish processes as required by the engagement and ensure adherence by the team.

BA artefacts maintenance
Documentation of the process plus project artefacts to the best standards.
Management and communication about project artefacts to the various stakeholder groups.
Develop and proactively drive adoption of tools, templates, and processes to help others produce effective decision making and approval processes.

Team Management
Conduct necessary trainings and workshops within the project team and in the organization to grow and develop the BA community.
Monitor Junior Bas and suggest/assist with identification of areas of improvement with ways of working, new learning, market needs.

New Business
Assist the organization/Unit with identification of new business opportunities and solution recommendation proactively.

Key Responsibilities
Analytical, organizational and problem-solving skills - Proficiently use Analytical thinking and problem solving skills to analyse problems and opportunities effectively, identify which changes may deliver the most value, and work with stakeholders to understand the impact of those changes. Rapidly assimilate various types of information. Quickly choose effective and adaptable methods to learn and analyse the media, audiences, problem types, and environments. Apply right competencies like Creative Thinking, Decision Making, Learning, Problem Solving, Systems Thinking, Conceptual Thinking and Visual Thinking.
Behavioural Characteristics - Exhibit behavioural characteristics to gain the trust and respect of stakeholders. Continuously and consistently exhibit, practice and preach competencies like Ethics, Personal Accountability, Trustworthiness, Organization and Time Management, and Adaptability.
Business Knowledge - Have a very good knowledge to perform effectively within the Business, Industry, and Organization, solution or methodology that the business analyst operates in. Demonstrate a good ability to recognize potential limitations and opportunities. Understand the risks involved in the area of work and make suitable decisions to manage risks. Demonstrate very good understanding of Current trends, market forces, market drivers, Key processes, Services, Products, definitions, customer segments, suppliers, practices and regulations.
Communication Skills - adaption of communication styles and techniques to the knowledge level and communication styles of recipients. Well versed ability to speak the language of the stakeholders Proficiency in the use of variety of communication methods - verbal, non-verbal, physical and written along with exceptional listening skills. Assist conversations to reach productive conclusions.
Interaction skills - ability to relate, cooperate, and communicate with different kinds of people including executives, sponsors, colleagues, team members, developers, vendors, learning and development professionals, end users, customers, and subject matter experts(SMEs). Facilitate stakeholder communication, provide leadership, encourage comprehension of solution value, and promote stakeholder support of the proposed changes. Exceptional negotiation and conflict resolution.
Tools and Technology - Good working knowledge of various software application and tools to support communication and collaboration. Create and maintain requirements artifacts, model concepts, track issues, and increase overall productivity. Excellent knowledge of prototyping and simulation tools, as well as specialized tools for modelling and diagramming. Requirements management technologies required to support requirements workflow, approval, baselining, traceability, change control and management. Well versed in the use of required tools and technology including presentation software for communication and collaboration among the team and stakeholders.
Business Analysis techniques - Advanced knowledge of various BA techniques and the expertise to pick and use the right technique for carrying out the BA tasks as appropriate to the area of work. Listing down all of the techniques commonly used by Business Analysts to execute their tasks.
a. Brainstorming
b. Business Cases
c. Document Analysis
d. Business Rules Analysis
e. Prototyping
f. Data Mining
g. Estimation
h. Financial Analysis
i. Functional decomposition
j. Interviews
k. Item Tracking
l. Lessons Learned
m. Process Analysis and Modelling
n. Reviews
o. Root Cause Analysis
p. Risk Analysis and Management
q. Survey/Questionnaire
r. Workshops
s. Mind mapping
t. Scope Modelling
u. Stakeholder maps
v. Metrics and Key Performance Indicators (KPIs)
w. Benchmarking & Market Analysis
x. Interface Analysis
y. Data flow diagrams
z. Use cases
aa. User Stories
bb. Backlog Management
cc. Estimation
dd. Prioritization
ee. Acceptance and Evaluation criteria
ff. Business Model Canvas
gg. Concept Modelling
hh. SWOT Analysis
ii. Organizational Modelling
jj. Vendor Assessment
Knowledge Examples:
Strategist expertise level in various BA knowledge areas (recommended by IIBA or any other professional organization for Business Analysis).
Business Analysis Approach
Develop and proactively drive adoption of tools, templates, and processes for planning a business analysis approach.
Create new and innovative formal and informal processes, tools, or techniques that others can leverage during discovery to isolate critical Information.
Create innovative ways of performing this task using common techniques.
Stakeholder Engagement
Develop engagement strategies to support organizational transformation.
Develop stakeholder engagement strategies to address stakeholders that resist change.
Engage others in a discussion where they share information with the Lead BA that they are not willing to share with other individuals.
Capture best practices in planning stakeholder engagement and broadcast them to the business analysis community.
Create innovative ways of performing this task using common techniques.
Develop and proactively drive adoption of tools, templates, and processes to help others produce effective decision making and approval processes.
Create new methods for locating data and how to analyze its accuracy and importance.
Business Analysis Information Management
Develop a new organizational structure for managing business analysis information.
Monitor the market for technologies/processes to manage business analysis Information.
Develop training materials and "tips" that stakeholders can leverage to improve their efficiency in using business analysis tools.
Business Analysis Performance Improvement
Develop new processes to identify and overcome business performance issues.
Develop non-traditional ideas for identifying business analysis performance improvement opportunities.
Create new tools and strategies for identifying innovative solutions.
Continually monitor processes, seeking opportunities for improvement.
Recognized by leadership as an authority in analyzing performance and developing improvement plans.
Requirements Elicitation
Create elicitation support material templates for others to use.
Develop approaches and tactics for developing greater organizational understanding.
Foster a collaborative approach to encourage feedback, opinions and acceptance towards the use of elicitation tools and templates for personal planning and organization.
Have been sought for advice, support and training by others on ways to effectively prepare for elicitation.
Quickly understand team capabilities and skill/knowledge gaps.
Engage others in a discussion where they share information that they are not willing to share with others individuals.
Consistently find "common ground" between differing viewpoints.
Define strategies and plans for influencing multiple decision makers.
Develop and proactively drive adoption of tools to help others adjust their communication style.
Provide examples for how to handle certain circumstances with the right messaging (i.e if they say this, do this, or are difficult stakeholders).
Develop an approach for the current initiative to assess newly elicited results with source information and against other elicitation results.
Create new methods for locating data and how to analyze its accuracy, importance, and validity.
Debate issues to bring the most critical points to the forefront for decision making.
Anticipate objections and proactively overcome them with data before the objection arises.
Routinely perform scenario planning and exercise due diligence when validating information.
Communication and collaboration - Pprovide relevant information to stakeholders in a timely manner. Effectively work with stakeholders to ensure delivery of required outcomes.
Develop a repeatable approach for others to use for communicating business analysis information.
Recognized as an authority on how to customize messaging to various levels of an organization.
Foster collaborative approach to collect feedback, opinions, and acceptance towards the adoption of new approaches to communicate business analysis information and to collect feedback and opinions.
Have been recognized by leadership as an authority in enhancing collaborative relationships with stakeholders at all levels of the organization.
Consistently maintain enriched relationships with stakeholders.
Requirements Life Cycle Management
Develop and drive adoption of tools, templates, and/or processes for aligning requirements and design.
Create innovative ways to use the common techniques to perform this task, such as Functional Decomposition.
Have been recognized as a visionary in aligning requirements and designs, resulting in requests from leadership to lead related complex change initiatives.
Mastery of several business analysis tools, resulting in frequent engagement by peers for support in using them.
Develop and drive adoption of an archival system that stores historical requirements and how they were implemented.
Plan and devise innovative ways to maintain requirements and designs for reuse by ensuring accuracy and consistency.
Demonstrate subject matter expertise in prioritization so that leaders grant the authority to resolve issues independently.
Foster a collaborative approach to obtain feedback, opinions, and agreement on the adoption of new prioritization methods.
Capture best practices in prioritization and broadcast them to the business analysis community.
Always incorporate relevant product, service, business, and industry acumen in prioritization.
Create new ways to assess the possibilities of a situation resulting from changes to requirements and designs.
Apply foresight when connecting concepts to enterprise components.
Have been recognized by leadership as an authority in evaluating the impact of proposed changes to requirements and designs.
Deal with unforeseen issues in order to obtain an approval of requirements effectively by:
assembling and/or developing resources, processes and tools,
developing a go-to network of empowered people and resources who are quick to respond,
demonstrating subject matter expertise in obtaining agreement and approval of requirements and designs.
Strategy Analysis
Analyse current state to understand the reasons for change the impact of the change.
Apply foresight when connecting concepts to enterprise components.
Apply foresight to predict external d