JOB SUMMARY
The Lead II Business Analyst is responsible for a wide range of activities related to understanding and defining enterprise goals and objectives, analyzing business needs, and devising strategies to meet them. This role involves collaborating closely with customers and stakeholders to identify, prioritize, and solve complex problems, acting as a Subject Matter Expert (SME) for business and strategic needs, and championing effective requirement elicitation and management practices. The Lead II will also contribute to sprint planning and estimation, and assist in driving transformational programs.
Key Responsibilities
• Use analytical skills and judgment to identify, prioritize, structure, and solve complex problems.
• Work closely with customers to understand and define enterprise goals and objectives.
• Contribute to sprint planning and estimation by highlighting dependencies, constraints, and business impact.
• Serve as the primary point of contact for the customer and act as a Subject Matter Expert (SME) for business and strategic needs.
• Apply appropriate Business Analysis knowledge areas to address business problems.
• Analyze business needs and solutions, devise strategies, and efficiently facilitate stakeholder collaboration.
• Validate and verify information to identify solution options that meet business needs.
• Align designed and delivered solutions with stakeholder needs.
• Establish and implement effective requirement creation and management practices.
• Champion requirements elicitation using proven techniques such as interviews, document analysis, workshops, surveys, and use cases.
• Define the solution approach, identify business improvement opportunities, allocate requirements across solution components, and develop design options for desired future states.
• Define software quality attributes, external interfaces, constraints, and other non-functional requirements.
• Monitor the market for technologies and processes related to business analysis information management.
• Develop training materials and guidance for stakeholders to improve their efficiency with business analysis tools.
• Work with large or multiple teams across functions, issues, locations, and time zones to coordinate roles, responsibilities, and interdependencies.
• Develop a network of Subject Matter Experts (SMEs) both inside and outside the organization.
• Develop innovative approaches for using new tools, templates, and processes.
• Develop engagement strategies to support organizational transformation.
• Assist in driving transformational programs for the organization's enterprise.
• Proactively identify business problems, constraints, and dependencies that lead to tangible stakeholder benefits.
• Champion written and verbal communication both internally and externally with clients.
• Negotiate various options against value delivered with stakeholders.
• Develop and drive adoption of tools, templates, and processes for aligning requirements and design.
• Demonstrate mastery of business analysis tools for eliciting, documenting, and managing requirements.
• Use metrics and strategic analysis to recommend appropriate solutions to business problems.
• Establish and ensure team adherence to engagement-specific processes.
• Maintain project artifacts and documentation to the highest standards.
• Manage and communicate project artifacts to various stakeholder groups.
• Proactively drive adoption of tools, templates, and processes to enable effective decision-making and approval processes.
• Conduct necessary trainings and workshops to grow and develop the Business Analyst community.
• Monitor junior Business Analysts and assist in identifying areas for improvement and new learning opportunities.
• Assist in identifying new business opportunities and recommending solutions proactively.
Required Qualifications
• Analytical, organizational, and problem-solving skills.
• Ability to assimilate various types of information rapidly and choose effective methods for learning and analysis.
• Competencies in Creative Thinking, Decision Making, Learning, Problem Solving, Systems Thinking, Conceptual Thinking, and Visual Thinking.
• Behavioral characteristics to gain the trust and respect of stakeholders, including Ethics, Personal Accountability, Trustworthiness, Organization and Time Management, and Adaptability.
• Strong business knowledge within the relevant business, industry, organization, solution, or methodology.
• Ability to recognize potential limitations and opportunities, and understand and manage risks.
• Very good understanding of current trends, market forces, market drivers, key processes, services, products, definitions, customer segments, suppliers, practices, and regulations.
• Adaptable communication styles and techniques suited to the knowledge level and communication styles of recipients.
• Proficiency in verbal, non-verbal, physical, and written communication, with exceptional listening skills.
• Ability to relate, cooperate, and communicate with diverse groups including executives, sponsors, colleagues, team members, developers, vendors, learning and development professionals, end-users, customers, and SMEs.
• Facilitate stakeholder communication, provide leadership, encourage comprehension of solution value, and promote stakeholder support for proposed changes.
• Exceptional negotiation and conflict resolution skills.
• Good working knowledge of various software applications and tools for communication and collaboration.
• Ability to create and maintain requirements artifacts, model concepts, track issues, and increase overall productivity.
• Excellent knowledge of prototyping and simulation tools, as well as specialized tools for modeling and diagramming.
• Familiarity with requirements management technologies for workflow, approval, baselining, traceability, change control, and management.
• Proficiency in using presentation software for communication and collaboration.
• Advanced knowledge of various business analysis techniques and the expertise to apply the right technique for specific tasks.
• Expertise in developing process flow diagrams, use cases, current/future state diagrams, and functional and technical requirements (e.g., user stories).
• Good understanding of Software Development Life Cycle (SDLC) and methodologies.
• Ability to develop a network of Subject Matter Experts (SMEs) inside and outside the organization.
• Ability to contribute knowledge and skill to a network and draw knowledge and skill from it appropriately.
• Ability to create innovative ways of performing various BA tasks using common techniques.
• Ability to analyze, synthesize, and refine elicitation results into requirements and designs.
• Ability to continually monitor the industry for best practices related to effective design options.
• Ability to apply foresight when connecting concepts to enterprise components.
• Expertise in developing design options that achieve the desired future state.
• Ability to develop approaches and tactics for greater organizational understanding regarding analyzing potential value to recommend the right solution.
• Ability to capture best practices in analyzing potential value and solution recommendation and broadcast them.
• Expertise in defining performance measures and assessing data collected to evaluate solution effectiveness.
• Ability to develop new and innovative evaluation methods, including metrics and measurement tools.
• Ability to capture best practices in measuring solution performance and broadcast them.
• Ability to analyze business-related metrics and make appropriate recommendations.
• Ability to develop non-traditional ideas for analyzing performance measures.
• Ability to create and drive adoption of tools, templates, and processes to identify internal factors restricting full realization of a solution's value.
• Ability to develop new and innovative methodologies for problem-solving and critical thinking.
• Ability to capture best practices on assessing solution limitations and broadcast them.
• Ability to determine factors external to the solution restricting full realization of value.
• Ability to monitor the industry for approaches or insights to determine and overcome external factors restricting a solution's full realization of value.
• Ability to create and drive adoption of tools, templates, and processes to identify external factors restricting full realization of a solution's value.
• Ability to consistently identify the root cause of systemic issues.
• Authority in recommending actions that maximize value, frequently asked for input, and recommendations are typically implemented.
• Ability to assemble and/or develop resources, processes, and tools to deal with unforeseen issues and obtain requirement approval.
• Ability to develop a go-to network of empowered people and resources who are quick to respond.
• Subject matter expertise in obtaining agreement and approval of requirements and designs.
• Ability to analyze current state to understand reasons for change and the impact of the change.
• Ability to apply foresight to predict external drivers for change and recommend how to address them.
• Ability to consistently influence business policies and practices.
• Ability to develop approaches and tactics for greater organizational understanding.
• Ability to create new ways to identify all potential alternatives to address business needs.
• Authority in determining the conditions to meet business needs.
• Ability to apply foresight to identify and overcome potential roadblocks that might lead to negative consequences.
• Ability to predict competitor actions and how to counteract them.
• Authority in preventing undesirable consequences during transitions to a final future state.
• Ability to create and drive adoption of tools, templates, and processes for developing transition states.
• Ability to develop metrics and a rating system for evaluating solutions.
• Ability to develop and proactively drive adoption of new tools or templates for evaluating alternatives.
• Ability to develop an innovative approach for using new tools, templates, and processes that explain the rationale for adoption.
• Ability to capture change strategy best practices and broadcast them.
Preferred Qualifications
None explicitly mentioned.
Certifications
None explicitly mentioned.
