This position is eligible for remote work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

This position will provide administrative and/or technical leadership. This person will have ownership and oversight in the following areas: technical support, configuration, implementation, and ongoing maintenance of software related to the Epic MyChart and Welcome applications. This position includes working with Project Management groups, key stakeholders, vendors, contactors, and end users regularly.

Position Responsibilities:

Analysis/Design
• Collaborate with subject matter experts to analyze workflows and develop application design
• Research system solutions
• Lead development and implementation of complex integration solutions
• Create functional/technical specifications for system build and complex integrated systems
• Lead design and analysis
• Lead technical design and procedures for new or revised applications
• Leads the review and analysis of system problems to identify solutions and/or make appropriate referrals
• Demonstrate features to the user community and assess applicability, impact and value

Implementation
• Plan and coordinate multiple implementations within and across teams
• Configure and customize applications
• Review the application build for efficiency, completeness, and correctness
• Oversee unit and integrated testing
• Understand and adhere to Change Management policies and procedures
• Understand and adhere to IT Security policies and procedures

Support and Maintenance
• Completion of related Epic Certifications/accreditations or eligible to obtain and maintain relevant Epic certifications/accreditations specific to your role
• Guide development and maintenance of testing scripts for execution during implementations, special updates and system upgrade cycles
• Resolve complex system problems through participation in 24 x 7 on-call rotations
• Propose and develop software maintenance procedures
• Evaluate system upgrades to identify new functionality
• Develop standards for documentation to ensure recovery capability, as well as satisfactory and stable performance of the platform(s) and all applications and processes
• Lead staff in development and maintenance downtime workflows and procedures
• Travel to customer sites as needed to support application implementation, upgrade, optimization and/or training/conferences

Project Management
• Develop work plan and time schedules for computing projects including outlining phases, identifying personnel, and computing equipment requirements. Monitor progress and revise schedule and plan as needed
• Develop and maintain detailed project plans associated with system development, deployment, and ongoing support.
• Manage large scall and/or multiple interdependent projects spanning multiple functional areas
• Define workgroup methodology and processes across multiple integrated teams

Business Analysis
• Identify business system solution requirements by analyzing work processes and operations; evaluate business and information systems functionality
• Act as a functional expert for the translation of business practice into systems
• Serves as the liaison for technical staff, users, vendors, and other stakeholders
• Analyze, document, and recommend business process design in applicable areas

Leadership/Staff Management/Financial Responsibility
• Serve as the technical go-to expert, foresee technological change and help develop technology roadmaps
• Guide staff in documenting system procedure and guidelines for users, as well as programs and program modifications
• Develop ideas for projects and recommendations and assist in presenting to senior management
• Build and foster relationships
• Provide leadership in multiple areas of expertise
• Provide direction, assignments, feedback, coaching, and counseling to assure outcomes are achieved
• Provide administrative and/or functional supervision over assigned staff

Pay Grade: 6B https://hr.uiowa.edu/pay/pay-plans/professional-and-scientific-pay-structure

Salary: $87,918 to commensurate - Paygrade 6B

The University of Iowa offers a generous benefits package, including 24 days paid vacation per year to start and paid sick leave. Complete information regarding the full benefits package may be viewed at https://hr.uiowa.edu/benefits

Percent of Time: 100%

Location: 3281 Ridgeway Drive, Coralville, IA

Staff Type: Professional & Scientific

Type of Position: Regular

Education Required:

• Bachelor's degree in a related field or an equivalent combination of education and related application development/support experience
• Certification must be obtained within 30 days after the corresponding EPIC class ends. In cases where an employee cannot meet this timeframe, they should work with their supervisor to establish an approved plan for completion.

Required Qualifications:

• Experience in the development and/or support of applications used by non-technical customers to support and enhance workflow processes, preferably healthcare, typically 7-10 years of experience for a Lead Application Developer in a leadership role
• Experience leading the support, configuration, and development of at least one enterprise application or area of functionality, preferably healthcare related
• Experience in the management of application development staff (functional or administrative)
• Experience working with application owners and/or vendors to define system requirements, integration requirements and understand business needs.
• Demonstrated experience leading and guiding teams to work with end-users to define system requirements, understand business needs and convert business requirements into functional/technical specifications for complex integrated systems build
• Demonstrated knowledge of and experience managing large scale projects across integrated systems
• Ability to communicate effectively both verbally and in writing with technical and non-technical staff
• Professional experience working effectively with individuals from a variety of backgrounds and perspectives
• Driver's License and ability to meet UI Fleet Safety Standards

Desirable Qualifications:

• Experience supporting an EHR in an ambulatory or hospital setting
• Experience with any of the following workflows: Release of information, document management, deficiency tracking, chart corrections, and patient identity management. Regulatory and compliance requirements related to health information management, including HIPAA. Hospital coding workflows, including computer-assisted coding, coding review processes, coding workqueues, provider documentation workflows, and coding-related system integrations. Health Information Exchange workflows, including record sharing, interoperability, and external data reconciliation. System data migration, chart abstraction, archival access, and historical clinical or financial record conversion into Epic and related healthcare systems.
• Epic certification/accreditation related but not limited to the following: Care Everywhere, EpicCare Link, Release of Information, Deficiency Tracking, Identity, Hospital Coding
• Demonstrated ability using tools for customizing vendor application software
• Demonstrated knowledge of integrated system software solutions
• Experience collaborating with technical and non-technical staff on system implementation projects
• Strong problem-solving skills and experience adhering to regulatory requirements with respect to system configuration
• Proven ability to write application test scripts

To be considered, applicants must upload a resume(under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.