Eversource

Lead Analyst, Training (Hybrid Schedule)

Eversource$128K — $142K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in information technology, Business Administration, Finance or related discipline or equivalent experience.
  • 8-10 years of related experience in data handling and business process/performance analysis.
  • Expertise in advanced analytics, particularly with Power BI and data modeling.
  • Advanced proficiency in Excel and business reporting tools.
  • Strong communication skills for presentations to executive leadership.

Responsibilities

  • Supervise and mentor a team of analytics professionals, fostering a culture of continuous improvement.
  • Maintain proficiency in business reporting systems and ensure consistency across data usage.
  • Collaborate with business areas to implement data-driven process improvements.
  • Oversee creation and management of performance reporting dashboards and metrics.
  • Collect and assure quality of performance data from multiple sources for accuracy.
  • Create documentation to facilitate cross-training and business continuity planning.
  • Analyze trends for resource planning and inform budgetary decisions.

Benefits

  • Competitive total rewards program including health, retirement, and wellness benefits.
  • Flexible work schedules with hybrid options based on role and needs.
  • Support for professional development and upskilling initiatives in data analytics.
  • Incentives based on performance.
Full Job Description
Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change. This position leads a team of analytics professionals, overseeing the development and delivery of strategic reporting, advanced analytics, and productivity improvement initiatives across Safety, Training and Fleet Organization. With deep expertise in Power BI, LMS, and data modeling, the role ensures high-quality, actionable insights that support long-term planning, and productivity goals. It combines technical leadership with business acumen, driving innovation, data governance, and continuous team development in alignment with evolving organizational priorities. Essential Functions: 3 Team Leadership & Development: Supervises, trains, and mentors a team of analytics professionals. Leads upskilling initiatives in Power BI, LMS, and advanced analytics to build a future-ready team. Manages performance, fosters collaboration, and promotes a culture of continuous improvement. 3 Reporting Systems & Data Expertise: Maintains deep proficiency in business reporting systems (e.g., Power BI, LMS, Maximo, Excel). Ensures consistent use of data from relational databases and enterprise platforms across the organization. 3 Process Improvement & Business Partnership: Collaborates with business areas to identify and implement data-driven process improvements. Drives initiatives that enhance data accuracy, reduce manual effort, and improve productivity. 3 Performance Reporting & Metric Design: Oversees the design, build, and maintenance of performance reporting processes and dashboards. Leads the development of new data models and metrics to support strategic goals, operational transparency, and compliance. 3 Data Collection & Quality Assurance: Collects and organizes performance data from multiple sources. Ensures data is current, accurate, and support external business groups with quality reviews and corrective actions. 3 Documentation & Continuity Planning: Creates and maintains documentation (e.g., Completion records) for performance metrics and reporting processes to support cross-training, business continuity, and knowledge transfer. 3 Strategic Reporting, Long-Term & Resource Planning: Prepares and delivers data, reports, and presentations to support business improvement initiatives, regulatory and long-term planning. Supports resource planning efforts by analyzing trends, forecasting needs, and informing budget and staffing decisions. 3 Innovation & Technology Adoption: Stays current with emerging analytics technologies. Encourages adoption of new tools and methodologies to improve reporting efficiency and insight generation. 3 Strategic Thinking & Change Leadership: Aligns analytics initiatives with long-term business strategy. Leads change management efforts to help teams adapt to evolving tools, processes, and organizational priorities. Technical Knowledge/Skill/Education/Licenses/Certifications: Technical Knowledge/Skill: 3 Advanced Analytics Expertise: Strong ability to design, build, analyze, and interpret data using relational databases and data warehouses. Proficient in Power BI, M, Microsoft Suite, LMS platforms, and in developing scalable analytics solutions. 3 Power BI Mastery: Expert-level skills in Power BI, including data modeling, and dashboard development. Able to lead and train others in Power BI best practices. 3 Excel & Reporting Tools: Advanced proficiency in Excel (including Power Query, pivot tables, and complex formulas) and other business reporting software. Skilled in building and modifying reports and databases to support performance analysis. 3 Mathematics & Conceptual Thinking: Strong mathematical and analytical capabilities, with the ability to conceptualize complex business problems and translate them into actionable insights. 3 Process Analysis & Improvement: Skilled in using process analysis tools to identify inefficiencies and implement productivity improvements across business areas. 3 Business Acumen: Deep understanding of the company, industry, and supported business areas. Capable of interpreting and communicating performance results and the progress of business initiatives. 3 Communication & Collaboration: Excellent interpersonal and communication skills. Able to collaborate effectively across departments and present findings to all levels of management, including executive leadership. 3 Performance Analysis & Modeling: Demonstrated effectiveness in performance analysis, including developing tools and models to explain results and trends. Experienced in creating executive-level presentation materials. 3 Initiative & Leadership: Self-directed and proactive, with the ability to take ownership of initiatives while also working collaboratively within and outside the department. Education: 3 Bachelors degree in information technology, Business Administration, Finance or related discipline or equivalent experience. Experience: 3 Eight (8) to ten (10) years related experience. Experience in data handling and business process/performance analysis, strongly preferred Licenses & Certifications: 3 N/A Working Conditions: 3 Must be available to work emergency restoration assignment as required. 3 Must be available to travel between MA/CT/NH as necessary. Please submit a resume with your application. #trainingajd #LI-ES3 Competencies: Build trusting relationships Manage and develop people Foster teamwork and cross-functional collaboration Lead change Communicate strategic vision Create an engaged workforce Focus on the customer Take ownership & accountability Compensation and Benefits: Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is: $128,440.00-$142,710.00 Worker Type: Regular Number of Openings: 1 Emergency Response: Responding to emergency situations to meet customers needs is part of every employees role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

About Eversource

Eversource transmits and delivers electricity and natural gas for more than 3.6 million electric and natural gas customers. Before its rebranding, the company operated six main subsidiaries: Connecticut Light and Power (CL&P), Public Service Company of New Hampshire (PSNH), Western Massachusetts Electric Company (WMECO), Yankee Gas Services Company (Yankee Gas), NSTAR Electric, and NSTAR Gas. NSTAR itself was the product of corporate mergers and included the former Boston Edison Company, Cambridge Electric Light Company, Commonwealth Electric Company, Commonwealth Gas, and Cambridge Gas Company. All now currently operate under the Eversource name. Eversource remains Connecticut's largest electric utility, serving more than 1.2 million residential, municipal, commercial and industrial customers in approximately 149 cities and towns. It also serves approximately 229,000 natural gas customers in 73 cities and towns. Eversource is also New Hampshire's largest electric utility, serving more than 500,000 homes and businesses in 211 cities and towns throughout the state. Eversource Energy is a publicly-traded, Fortune 500 energy company headquartered in Hartford, Connecticut, and Boston, Massachusetts, with several regulated subsidiaries offering retail electricity, natural gas service, and water service to approximately 4 million[6] customers in Connecticut, Massachusetts, and New Hampshire.

Eversource Careers

Joining Eversource means becoming part of a dedicated team committed to safety, reliability, and innovation in energy. As a leading energy provider in the Northeast, Eversource offers unparalleled job opportunities, fostering a culture of leadership and growth in the industry.

Work You’ll Do

At Eversource, every position contributes to the company's mission of delivering reliable energy and superior customer service. Our team enjoys a dynamic work environment where professional growth and development are encouraged. With a variety of career paths available, Eversource is a place where your ambition drives your career forward, and where leadership and diversity training ensure you reach your potential.

Innovate and Lead

Eversource is at the forefront of the energy sector’s transformation, integrating innovative technologies and sustainable practices that benefit not only our customers but also our communities. By joining our team, you will collaborate with skilled professionals dedicated to pioneering solutions for a sustainable future.

Career Development

Eversource is committed to the professional development of its employees. Whether through leadership programs, skills training, or networking opportunities, we provide the tools needed for career advancement and personal growth. Our robust internship programs offer a gateway to full-time employment, giving hands-on experience and exposure to real-world challenges.

Be Part of Our Team

Our team at Eversource is driven by a shared commitment to excellence and teamwork. We value diversity and strive to create an inclusive environment where all team members can thrive. The benefits at Eversource go beyond the standard employment package; they empower our employees’ well-being and long-term financial security.

Explore Job Opportunities

Whether you’re starting your career or looking to make a significant impact in the energy sector, Eversource has a position for you. From engineering to customer service, our job opportunities span a wide range of skills and expertise. Ready to start your journey with us? Explore open positions, prepare your resume, and apply through our hiring portal.

Stay Connected

Stay informed about new openings and company news by joining our career network. Tailor your job alerts to match your career preferences and get insider tips that can help you during the interview process. At Eversource, your next big opportunity is just around the corner.

Join Eversource Today

Discover the career you’ve always wanted. Visit our Jobs and Careers page to search for current openings, read about our company culture, and learn how Eversource supports your professional growth and leadership development. Let’s energize the future together!

SEARCH EVERSOURCE JOBS

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Learn more about Eversource
Size
9,227 employees
Market Cap
$29.2 billion
Industry
Net Income
$1.2 billion
Founded
1927
5 Year Trend
+5.4%
Revenue
$8.9 billion
NASDAQ

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