Johnson & Johnson

LEAD ANALYST DIGITAL CUSTOMER SOLUTIONS

Johnson & Johnson • $94K — $151K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree, preferably in Supply Chain or Engineering
  • 6+ years of relevant Supply Chain/Distribution Logistics experience
  • Experience leading projects and cross-functional teams in a matrixed environment
  • Strong problem-solving and analytical skills
  • Proficiency in MS PowerPoint and Excel

Responsibilities

  • Lead and support projects developing and testing inventory management solutions
  • Implement customer deployments and pilots for digital solutions
  • Identify opportunities for inventory optimization and digital expansion
  • Support digital solution marketing across different customer segments
  • Create scorecards and dashboards to track customer initiatives
  • Drive continuous improvement and standardization of customer engagements
  • Conduct data analysis from multiple sources to uncover trends and opportunities

Benefits

  • 401(k) and pension savings plans
  • 120 hours of vacation per year
  • 13 holidays per year including floating holidays
  • Parental Leave up to 480 hours
  • Volunteer Leave 32 hours per year
Full Job Description
Job Function: Project/Program Management Group Job Sub Function: Project/Program Management Job Category: Professional All Job Posting Locations: Palm Beach Gardens, Florida, United States of America, Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America Job Description: DePuy Synthes is recruiting for a, Lead Analyst, US Digital Customer Solutions Deployments located in Raynham, MA, Raritan, NJ, Palm Beach Garden, FL or West Chester, PA

About Orthopedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopedics? Ready to join a team that’s reimagining how we heal? Our Orthopedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at


As the Lead Analyst, you develop, analyze, enhance, implement, maintain, and support field-based solutions for DePuy Synthes You have a focus on both the business, deployment improvements, and the technical aspects of solution management. You will work in collaboration with Sales, Marketing, Business Operations, and Supply Chain to understand business needs and to identify Supply Chain opportunities that improve the customer experience.


Responsibilities:
  • Lead and support projects to develop and test Orthopedic inventory management and other supply chain digital solutions, including developing actionable recommendations and implementation strategies
  • Lead and support the implementation of customer deployments and pilots of field-based inventory management and other supply chain digital solutions
  • Lead discussions with internal teams and customers to determine opportunities to improve inventory optimization and digital solution expansion across all franchises.
  • Support digital solution marketing and adoption across various customer segments (ASCs, Trauma Centers, IDNs, Hospitals, etc.)
  • Shape scorecards/dashboards to track progress against specific customer initiatives and educate MedTech teams on the processes and systems needed to address customer goals and challenges.
  • Seek & lead continuous improvement and standardization of customer engagements/deployments and tracking within the team for supported solutions.
  • Demonstrate a high degree of autonomy to assess the supply chain, recommend and implement solutions, and plan and provide significant recommendations for consideration into Supply Chain Customer Solutions Team.
  • Mine and analyze data across multiple data sources: Order to Cash (multiple), Transportation, Finance, Distribution, E-Commerce, Cost to Serve; as well as customer provided data sets.
  • Conduct quantitative and qualitative analysis to identify trends and opportunities.
Experience and Skills

Qualifications:

Required:
  • Minimum of Bachelor’s degree required; focused degree in Supply Chain or Engineering preferred
  • Minimum of 6+ years of relevant Supply Chain/ Distribution Logistics experience is required
  • Ability to lead projects and cross-functional teams within a highly matrixed organization, sometimes requiring managing and leading without authority is required.
  • Demonstrated problem-solving and advanced analytical skills is required.
  • MS PowerPoint and MS Excel proficiency, is required
Preferred:
  • Supply Chain experience within a Healthcare environment and/or a distributor of medical and surgical supplies preferred
  • Customer service experience and/or experience interacting directly with customers is preferred
  • Project Management experience preferred
  • Advanced MS Excel proficiency, including the use of Lookup Functions, Pivot Tables, Macros, and the import/export of data, is preferred
  • Experience/Proficiency with MS Project and/or MS Visio flowcharting preferred
  • Working knowledge of SAP and/or Tableau preferred
  • LEAN/Process Excellence experience, training, or certification is preferred
  • APICS, FPX/PMP, or CPM certifications are a preferred

Other:
  • Located in Raritan, NJ with considerations made for other US locations or remote
  • Requires up to 40% domestics travel

**Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. 

If you are under 18 years of age, you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent’s consent for the background check.

Required Skills:

 

 

Preferred Skills:

Agility Jumps, Analytics Insights, Business Alignment, Coaching, Communication, Cost-Benefit Analysis (CBA), Cross-Functional Collaboration, Monitoring, Evaluation, and Learning (MEL), Persistence and Tenacity, Problem Solving, Process Oriented, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Reporting, Statement of Work (SOW)

 

 

The anticipated base pay range for this position is :

$94,000.00 - $151,800.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
0 Vacation 120 hours per calendar year
0 Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado 48 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar year
0 Holiday pay, including Floating Holidays 13 days per calendar year
0 Work, Personal and Family Time - up to 40 hours per calendar year
0 Parental Leave 480 hours within one year of the birth/adoption/foster care of a child
0 Bereavement Leave 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
0 Caregiver Leave 80 hours in a 52-week rolling period10 days
0 Volunteer Leave 32 hours per calendar year
0 Military Spouse Time-Off 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

About Johnson & Johnson

Scio Diamond creates single-crystal Type IIa diamonds for the jewelry market and for industrial applications. It employs a patent-protected chemical vapor deposition (CVD) process in a precisely controlled laboratory setting to produce diamonds. It was founded in 2009 and is headquartered in Greenville, South Carolina.

Johnson & Johnson Careers

Joining Johnson & Johnson provides an unparalleled opportunity to be a part of a global team of professionals dedicated to blending care, science, and innovation to profoundly change the trajectory of health for humanity.

Work You’ll Do

At Johnson & Johnson, you will engage in work that matters. Join our community of professionals in health care to drive significant and impactful changes across the globe. Our team at Johnson & Johnson leads with science and heart in sectors from pharmaceuticals to medical devices and consumer health products.

Transform Health Care

Leverage Johnson & Johnson’s culture of innovation to transform health care and improve the lives of people around the world. Our collaborative environment encourages leadership and growth, allowing you to pioneer new strategies for health care solutions with a diverse team of experts.

Innovative Work

Engage in groundbreaking work that enhances how care is delivered on a global scale. Johnson & Johnson’s commitment to innovative health solutions results in dynamic career paths filled with opportunities for professional growth and development.

Be Part of a Great Team

Our team at Johnson & Johnson thrives on collaboration and diversity. You will work alongside over 130,000 employees globally who are committed to making a lasting impact. With a culture that values diversity training and leadership, you are supported in both personal and professional growth.

Future-Proof Your Career

Johnson & Johnson offers a myriad of job opportunities and employment benefits designed to help you meet your career and personal goals. Our employees enjoy comprehensive benefits, including health insurance, retirement plans, and family-friendly policies that pave the way for a fulfilling career and life balance.

Explore Job Opportunities and Internships

Whether you’re looking to start your career or take it to the next level, Johnson & Johnson offers positions ranging from internships to leadership roles across various sectors. Enhance your skills through hands-on experience and our extensive networking and mentorship programs.

Johnson & Johnson Leadership and Development

Our commitment to leadership and continuous learning is at the core of our employment philosophy. Every position offers chances to lead, learn, and innovate. We provide extensive training programs and development courses that prepare you for the future of health care.

Stay Connected

Join Our Team

Search open positions that match your skills and interests. We are constantly hiring and looking for curious, driven, and compassionate team players.

SEARCH JOHNSON & JOHNSON JOBS

Keep Up to Date

Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

READ CAREERS BLOG

Job Alert Emails

Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Johnson & Johnson. Join Johnson & Johnson today to be a part of a team that values innovation, leadership, and diversity, and see how far your ambition can take you.
Learn more about Johnson & Johnson
Size
141,700 employees
Market Cap
$462.7 billion
Industry
Net Income
$14.7 billion
Founded
1886
5 Year Trend
+5.5%
Revenue
$82.5 billion
NASDAQ

Similar Jobs

More Jobs at Johnson & Johnson

More Healthcare Jobs

Find similar LEAD ANALYST DIGITAL CUSTOMER SOLUTIONS jobs: