Your ImpactThis role serves as the primary liaison between Technology and Business/Category teams, ensuring project requests are accurately defined, documented, and submitted to support successful execution. The position maintains visibility into the status of key initiatives by proactively tracking progress, communicating updates, milestones, and potential risks, and ensuring stakeholders remain informed throughout the project lifecycle. This individual will partner closely with cross-functional teams on large, complex initiatives to facilitate planning, identify dependencies, and ensure critical business and technical considerations are addressed from initiation through implementation. Additionally, the role supports the development of business cases by evaluating opportunities, gathering and synthesizing relevant data, analyzing test results and project outcomes, and translating findings into actionable insights that inform decision-making, measure initiative success, and drive continuous improvement.
The Lead will lead internal and external research and/or benchmarking, lead the review and analysis of customer information and other relevant data, and guide the team in communicating insights and recommendations within Building Products to leadership. The Lead Analyst will track, analyze, report and lead final key performance metrics to ensure activities within their assigned area are meeting strategic and financial objectives. The Lead will actively create action plans and delegate to address key opportunity areas. This role will serve as a member of a team of peers and be expected to help coach and develop/lead less experienced analysts.
What You Will Do- Manage the digital experience strategy for assigned merchandising division (MDV) ($100M-$400M annually), in partnership with the category manager, through the aggregation of insights, competitive intelligence and data-driven recommendations
- Produce weekly insights and present to key partners by following up on the status of cross-functional deliverables, discussing strategic updates, and partnering with online and core merchandising teams
- Present insights and recommendations to cross-functional leaders from director level to VP to guide future digital strategies for Lowes.com
- Lead or partner with the digital category optimization leadership team on the creation of strategic calendars for MDVs for the upcoming fiscal year and share with cross-functional teams so they can use the data when creating their calendars
- Partner across the digital commerce organization, working closely with leadership at the director and senior director levels to drive technological developments that will enhance their respective MDV experience on Lowes.com
- Guide analysts to analyze and leverage customer data, site behaviors, pre/post-transaction data and competitive benchmarking to identify opportunities to improve the omnichannel customer experience, including identifying opportunities to improve taxonomy, purchase path (search and navigation), digital content, search engine optimization and post-transaction results. Lead data analysis on own when needed or to support the project or team.
- Lead analysts towards successful project completion (6-10 projects) to deliver goals and partner with the manager to best address developmental and/or coaching opportunities along the way
- Provide tactical support specific to in season opportunities to react to near-term business trends and drivers
Minimum Qualifications- Bachelor's degree in business administration, marketing, finance or related field or equivalent years of experience in lieu of education requirement, if applicable
- 6-7 years of relevant experience
- 3-5 years of experience in ecommerce, omnichannel merchandising or marketing, and/or brand or product management
Preferred Skills/Education- 2-3 years of experience using data analytics tools
Benefits• 401k with up to 4.25% match
• Discounted Employee Stock Purchase Plan (15% discount of strike price)
• Tuition-Free Education
• 10-week Maternity/Parental Leave
• 10% Associate Discount
For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
