5+ years of client and crew management experience in commercial landscaping preferred
2-4 year degree in a related field or 2-3 years of landscape/horticulture experience
3 years of strong customer service and communication experience
Strong time management and organizational skills
Excellent verbal and written communication skills for proposals and bids
Experience in consultative sales for additional services
Responsibilities
Build strong client relationships through effective communication and service
Oversee and manage crew performance, including dispatch and workload direction
Conduct quality site reviews and relay findings to stakeholders
Network to generate referrals and support growth objectives
Lead efforts to expand base contracts in targeted markets
Support branch goals related to quality, retention, growth, and profitability
Benefits
Healthcare benefits program and 401K matching
9 paid holidays plus vacation and sick leave
Company-provided vehicle, cell phone, and laptop
Dynamic and fast-paced work environment with a focus on work-life balance
Paid training/certification and opportunities for career advancement
Company culture promotes growth and loyalty
Full Job Description
Are you our next great LANDSCAPE MAINTENANCE ACCOUNT MANAGER ? If you enjoy working outdoors in a fast-paced environment while providing quality and timely customer service to our clients and managing our production crews, we want you to apply today!
*This position is located in Palo Alto, CA.
*HIGHLIGHTS of what our Account Managers will do, but not limited to :
Create strong relationships with our customers through communication and service, ensuring they receive quality, timely service on their projects
Manage crew members as needed including: morning dispatch, performance management, addressing complaints, and planning, assigning or directing work load
Provide proactive site quality reviews and communicate assessments internally and externally
Network and earn referrals to help the branch achieve its new growth objectives
Lead the branch in growing its base contracts in the targeted market segments and geographic locations
Assist the branch team in achieving its overall objectives of quality, retention, growth and profitability
Are you the right fit for this role?
*SKILLS & EXPERIENCE that are necessary as an Account Manager will include, but not limited to:
5 years+ of client & crew management experience within the commercial landscape industry with a proven track record of managing a large client portfolio is highly preferred
2 or 4-year college degree in a related field and/or, have a minimum of 2-3 years landscape/horticulture experience preferred to include training and managing multiple crew members/gardeners
3 years of strong customer service, sales and communication experience, or combined comparable experience
Sound time management and organizational skills with a strong work ethic
Strong interpersonal verbal & written skills are a must with the ability to write and present proposals and bids
Experience in consultative sales to clients for additional services
*PERKS and PLUSES :
Healthcare benefit program & 401K match program
9 paid HOLIDAYS per year with paid VACATION & SICK leave
Company paid take home vehicle, cell phone & laptop
Fun and fast-paced working environment with a great work-life balance
Paid training/certification and career advancement
Gothic's company culture fosters growth, inspires longevity and rewards mutual loyalty
SALARY RANGE:
$95,000 - $105,000 per year (s pecific compensation may vary based on overall skills, experience and location)
Annual Bonus potential (specific compensation may vary based on overall branch & individual performance)
