Denver Health

Laboratory Quality and Compliance Manager

Denver Health$86K — $133K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree required
  • 4-6 years of laboratory experience required
  • Certification as a Medical Laboratory Scientist (MLSASCP) from ASCP required
  • Knowledge of accreditation standards in healthcare
  • Strong communication and customer relations skills
  • Ability to implement quality improvement plans and policy updates
  • Experience with regulatory compliance and safety issues

Responsibilities

  • Establish open communication between laboratory staff and patient care units
  • Plan and manage a performance improvement program for lab operations
  • Develop and execute an annual performance improvement plan
  • Submit timely quality reports to the hospital's quality program
  • Organize and lead the Laboratory QI Committee for educational purposes
  • Monitor departmental projects and mentor staff for quality outcomes
  • Act as a liaison for compliance questions across departments

Benefits

  • 28 days of paid time off per year, including holidays
  • 100% paid parental leave for up to 6 weeks
  • Retirement plan eligibility with employer contributions up to 9.5%
  • Comprehensive medical, dental, and vision coverage
  • Access to on-site fitness and wellness programs
  • Tuition reimbursement and educational assistance
  • Public Service Loan Forgiveness eligibility and support
Full Job Description
We are recruiting for a mission-driven Laboratory Quality and Compliance Manager to join our team!


We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey.

Our Values

Respect | Belonging | Accountability | Transparency

Department

Laboratory Services

Work for an ASCP-designated Leading Laboratory, recognized for excellence in quality outcomes, professional development, trusted leadership, and laboratory visibility.

Job Summary

Under minimal supervision, reports to the Laboratory Administrative Director and the Laboratory Director of Services. Incumbent is responsible for the establishing, maintaining, and monitoring a centralized quality improvement program for the Denver Health laboratory, ACS laboratories, School Based clinic laboratories, Public Health laboratories, Point of Care testing, and any and all other clinical laboratories affiliated with Denver Health. Ensures continuing conformance with all legal and accrediting agencies' required for the laboratory. Incumbent is the liaison to other services across the Denver Health enterprise as a consultant, mentor, and teacher coordinating laboratory standards and compliance.

Essential Functions:
  • Establishes an effective presence in the laboratory and patient care units to promote open communication between employee, supervisors, and those the laboratory serves. (15%)
  • Plans, organizes and administers a performance improvement program for the laboratories that meets criteria for on-going actions for improved patient and testing outcomes. (5%)
  • Develops and implements an annual performance improvement plan for the laboratory. (5%)
  • Submits laboratory quality reports to the hospital quality program in a timely manner and as needed to provide support to quality activities, to represent patient advocacy through laboratory quality and encourage changes for better outcomes. (5%)
  • Organizes and administers the Laboratory QI Committee which serves as an educational tool to laboratory staff through the review of specific patient events or current laboratory processes/workflows. (5%)
  • Track changes, accomplishments and activities of the committee. (5%)
  • Monitors individual department projects, laboratory projects, and mentors for use of tools, quality outcomes and individual and departmental growth. (5%)
  • Participates in interdepartmental committees and lean activities to promote performance improvements, process changes. (5%)
  • Initiates formal/informal activities with employees regarding departmental cohesion and collegiality for quality processes and outcomes. (5%)
  • Assigns and completes investigations as needed with safety incidences and when required, participates with other departments in the organization in process change activities. (Example: Quality Process Improvement (QPI), Medical Quality Improvement Conference (MQIC). (5%)
  • Conducts special studies at the request of management to provide facts, numeric outcomes to study complex issues for improvements, audits, and/or surveys (5%)
  • Researches compliance regulations to ensure laboratory compliance, predict changes required by developing standards. (5%)
  • Distributes compliance requirements to all supervisory staffs and confers with them to determine the extent of compliance. (5%)
  • Educates, mentors and prepares all departments performing testing for regulatory compliance and standard interpretation. (5%)
  • Acts as a liaison and consultant resource for intra and interdepartmental compliance questions and/or issues. (5%)
  • Works with the regulatory compliance staff and assists in developing a compliance plan for the laboratories. Educates employees on compliance regulations and assures conformance with these regulations. (5%)
  • Monitors the laboratories proficiency testing programs to ensure timeliness of reporting, action plans for improvement when there are failures, and appropriate testing challenges across all entities performing patient testing. (5%)
  • Completes the Joint Commission “Focused Standard Assessments” when assigned in conjunction with the department staff and provides documented action plans for regulatory compliance. (5%)
  • Participates in tracers, mock surveys, and survey activities in order to maintain compliance with accrediting agencies. (0%)

Education:
  • Bachelor's Degree Required

Work Experience:
  • 4-6 years Four years of laboratory experience, required. Required

Licenses:
  • MLSASCP-Medical Laboratory Scientist - ASCP - American Society for Clinical Pathology Required

Knowledge, Skills and Abilities:
  • Knowledge of accreditation standards for the Joint Commission, American Association of Blood Banks, FDA, CMS, CLIA, and other regulatory agencies.
  • Knowledge of inspections or surveys and the ability to implement corrective actions.
  • Knowledge of environment of safety issues.
  • Ability to write, review, and update policies and procedures and improvement plans.
  • Excellent communication and customer relation skills to ensure patient safety and quality processes in the laboratory.
  • Ability to perpetuate teamwork.
  • Ability to display visuals and speak to all quality improvements to both inside and outside of the laboratory.
  • Ability to coordinate, plan, or participate in quality assessments for improvements.

Shift

Days (United States of America)

Work Type

Regular

Salary

$86,300.00 - $133,800.00 / yr


Benefits


At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future — with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development — while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you’re joining a mission-driven organization that invests in you.


Here is a small list of our benefit programs:

  • Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
  • 100% paid parental leave up to 6 weeks
  • Immediate eligibility for retirement plans with employer contribution up to 9.5%
  • Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
  • Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
  • Free RTD EcoPass (public transportation)
  • Childcare discount programs & exclusive perks on large brands, travel, and more
  • Tuition reimbursement & assistance
  • Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
  • Professional clinical advancement program & shared governance
  • Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
  • National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer


About Denver Health

Denver Health stands as a beacon of healthcare excellence in Denver, Colorado. Denver’s comprehensive healthcare system offers an array of high-paying jobs and rewarding career opportunities. This integrated network, encompassing a premier hospital, a series of community health centers, and a robust public health department, serves as the city's primary safety net institution. As a Level One Trauma Center with specialized pediatric and neonatal intensive care units, Denver Health is not only pivotal in providing critical care but also plays a significant role in medical education, being affiliated with the University of Colorado School of Medicine.

Overview of Denver Health Careers

A Diverse Range of Healthcare Roles

Denver Health careers span a wide spectrum, from clinical roles in nursing and specialized medicine to administrative and support positions. As a teaching hospital, it offers a unique environment for professional growth, blending patient care with educational opportunities.

Available Job Opportunities

High-Demand Positions

Among the highest paying and most sought-after positions at Denver Health are Psychologist, Psychiatrist, and Licensed Therapist roles. This reflects the system's comprehensive approach to mental health services alongside its medical offerings.

Nursing and Clinical Staff

Opportunities in nursing and other clinical areas offer the chance to work directly with a diverse patient population. And of course, nursing and clinical staff are supported by state-of-the-art facilities and a network of community clinics.

Administrative and Support Roles

From medical billing specialists to healthcare administrators, Denver Health provides a variety of non-clinical positions essential to the smooth operation of the healthcare system.

Qualifications and Requirements

Ensuring the Highest Standards of Care

Denver Health seeks healthcare professionals who possess the necessary skills and experience and are committed to excellence in patient care and continuous learning.

Education and Certification

For clinical positions, specific degrees, certifications, and licenses are required, reflecting the level of expertise and specialization needed to meet the healthcare needs of the Denver community.

Application Process

Steps to Joining Denver Health

The journey to a career at Denver Health begins with a straightforward application process designed to identify candidates who align with the system's values and standards of care.

Submitting Your Application

Candidates can apply through Denver Health's online job portal, where current vacancies are listed. A detailed resume and cover letter tailored to the specific position are crucial components of the application.

Interview Tips and Techniques

Standing Out as a Candidate

Succeeding in the interview requires preparation and an understanding of what Denver Health values in its staff—a dedication to patient care, teamwork, and professional integrity.

Demonstrating Your Fit

Be ready to discuss how your skills, experience, and values align with the mission of Denver Health. Prepare examples from your past work that showcase your ability to contribute positively to the healthcare system.

Training and Development Programs

Commitment to Continuous Professional Growth

Denver Health offers extensive training and development programs, supporting its staff in achieving their highest potential and ensuring the delivery of top-quality care.

Advancing Your Skills

From on-the-job training to formal education programs, employees have opportunities to enhance their clinical skills, leadership abilities, and overall knowledge of healthcare practices.

Benefits and Compensation Packages

Rewarding Your Contribution

Denver Health offers competitive benefits and compensation packages, acknowledging the hard work and dedication of its employees with rewards that reflect their value to the healthcare system.

Comprehensive Benefits

Employees enjoy a range of benefits, including health insurance, retirement plans, and paid time off, alongside opportunities for bonuses and salary advancements based on performance and experience.

Employee Testimonials and Success Stories

From Our Staff to You

Hearing directly from Denver Health employees provides insight into the supportive work environment, career advancement opportunities, and the personal satisfaction derived from making a difference in the lives of patients.

Making an Impact

Employee stories highlight the rewarding nature of work at Denver Health, where every staff member plays a critical role in providing care and improving community health.

Career Advancement Opportunities

Pathways to Professional Development

Denver Health is committed to the career advancement of its employees, offering various pathways for professional development, from leadership roles within the nursing staff to specialized medical positions and administrative leadership.

Contacts and Resources for Further Information

Navigating Your Denver Health Career Path

For more detailed information about careers, the application process, or specific job openings at Denver Health, prospective applicants are encouraged to utilize the following resources:

Denver Health Careers Page

The primary resource for current job listings, application guidelines, and comprehensive information about working at Denver Health.

Further Assistance

For specific questions not addressed on the website, potential applicants can contact Denver Health's HR department directly through the provided contact details on the careers page.
Learn more about Denver Health
Size
7,000 employees
Industry
Founded
1860

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