Job Description:Role Summary:The
Laboratory Services Project Manager serves as a strategic partner to the Sr. Director, Laboratory Services, supporting both high-level administrative functions and complex operational initiatives. The role bridges administrative coordination with hands-on laboratory operations support, including practice integrations, new laboratory launches, training, and cross-functional alignment across clinical, technical, and business teams. The ideal candidate is highly organized, proactive, and experienced in healthcare or laboratory environments, with the ability to manage competing priorities while driving key initiatives forward.
This role is critical to scaling laboratory operations, ensuring seamless integrations, and enabling the Sr. Director of Laboratory Services to operate efficiently at both strategic and operational levels. The Laboratory Services Project Manager will play a key role in driving growth, improving processes, and supporting the successful expansion of laboratory services enterprise wide.
Responsibilities:- Manage enterprise laboratory projects from planning through implementation, ensuring timelines, milestones, budgets, and deliverables are achieved.
- Develop project plans, monitor progress, identify risks, and coordinate cross-functional teams to support strategic laboratory initiatives.
- Track action items and key performance indicators while providing regular project status updates and executive reports to leadership.
- Facilitate communication among stakeholders to ensure alignment, accountability, and successful execution of organizational initiatives.
- Support change management efforts by coordinating implementation activities, documentation, training, and communication plans.
- Support operational oversight across multiple laboratory sites to ensure alignment with enterprise goals and standardized laboratory practices.
- Coordinate development, implementation, and continuous improvement of laboratory workflows, standard operating procedures, and operational best practices.
- Collaborate with laboratory managers to monitor operational metrics, identify improvement opportunities, and support process optimization initiatives.
- Partner with Quality and Compliance teams to maintain regulatory readiness and accreditation compliance (CLIA, CAP, state regulations).
- Facilitate communication and coordination across pathology, histology, microbiology, molecular diagnostics, and core laboratory operations.
- Lead project coordination for the integration of newly acquired practices, laboratories, and ambulatory surgery centers into the laboratory network.
- Develop and manage detailed integration project plans, implementation schedules, and cross-functional deliverables.
- Coordinate with IT, EMR/LIS teams, operations, and vendors to support interface development, system implementations, workflow standardization, and data migration.
- Ensure consistent laboratory operations, logistics, test menus, reporting standards, and operational readiness during onboarding activities.
- Serve as the primary project coordinator for integration initiatives, proactively identifying and resolving implementation challenges.
- Coordinate project planning and execution for new laboratory launches, including facility readiness, equipment procurement, staffing coordination, and operational implementation.
- Develop and manage project timelines, milestone tracking, risk mitigation plans, and go-live readiness activities.
- Coordinate vendor relationships, equipment installations, service agreements, and implementation schedules.
- Support validation planning, staff training coordination, regulatory readiness, and operational ramp-up activities.
- Provide executive leadership with routine project updates, milestone reporting, and recommendations to ensure successful laboratory launches.
Additional responsibilities as assigned to help drive our mission of improving the lives of everyone living with cancer.
Required or Preferred Qualifications:- Bachelor's degree required; Master's degree (e.g., Healthcare Administration, Business, or related field) preferred
- 3-7+ years of experience in healthcare, laboratory operations, project manager, or administrative support roles
- Strong understanding of clinical laboratory environments (e.g., histology, molecular, core lab, pathology) preferred
- Able to work weekends or holidays as required by the operation.
Essential Competencies:- Proven experience managing complex projects and cross-functional initiatives
- Exceptional organizational, communication, and problem-solving skills
- Ability to manage multiple priorities in a fast-paced, evolving environment
- Strategic thinking with strong attention to detail
- High level of professionalism and discretion
- Strong interpersonal and stakeholder and vendor management skills
- Proactive and solutions-oriented mindset
- Ability to thrive in ambiguity and be adaptable
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook); experience with project management tools is a plus
- Familiarity with EMR/LIS systems and laboratory integrations is highly desirable
This job description does not contain a full listing of activities, duties or responsibilities required of this role. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
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