Quest Diagnostics

Laboratory Manager

Quest Diagnostics$84K — $100K *
Erie, PA 16501In-Person
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of eight years of laboratory experience, with four years in a supervisory role in a clinical lab.
  • Bachelor's Degree in Medical Technology or a related field required; Master's preferred.
  • ASCP Certification and a current California Clinical Laboratory Scientist license preferred for related positions.
  • Proven leadership and problem-solving skills are essential.
  • Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

  • Plan, assign, and direct laboratory work while liaising with other departments.
  • Mentor and support team members, implementing necessary training programs.
  • Define and monitor quality assurance programs and oversee compliance procedures.
  • Oversee personnel staffing, including hiring, training, and performance evaluations.
  • Identify and document future staffing and equipment needs for the laboratory.
  • Review test performance and drive process improvements, preparing necessary reports.
  • Ensure safety and sanitation of laboratory areas and compliance with regulatory standards.

Benefits

  • Day 1 medical, supplemental health, dental, and vision for full-time employees.
  • Access to best-in-class well-being programs and mental health resources.
  • Vacation and flexible health time along with paid holidays and a personal day off.
  • 401(k) plan with company matching and an employee stock purchase plan.
  • Comprehensive education assistance and career advancement opportunities.
Full Job Description
JOB DESCRIPTION

Laboratory Manager - Erie, PA, Monday to Friday, 8:00 AM to 5:00 PM

 

Pay range: Minimum of $84,250+ per year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

 

Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours 
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
  • and so much more!

Has the overall responsibility for the planning, coordination, evaluation, and supervision of all technical and/or operational activities and staff members in the laboratory. Responsible for operating the lab with the highest quality, safety and integrity in an efficient and economical manner. 


JOB RESPONSIBILITIES
  • Plan, assign and direct work in the laboratory. Serve as liaison with other areas as needed. 
  • Mentor and support direct reports in their responsibilities and functions. Identify and implement training programs as necessary to ensure they receive training in supervisory skill development.   
  • Define, coordinate and monitor quality assurance programs and supervise activities of the department Quality Coordinator/Representative. Ensure quality control and compliance procedures are followed and QC reports are up to date. Oversee plans and preparations for inspections.  
  • Oversee staffing of all personnel in the laboratory. Effectively maintain quality staffing by interviewing, hiring, training and providing staff development through performance evaluation and corrective counseling. 
  • Identify future needs in terms of staff, equipment, and facilities. Submit appropriate documentation for procurement of such. 
  • Review test performance, drive process improvements and project management. Prepare and submit required reports to meet established deadlines.  
  • Manage test database. Ensure departmental standard operating procedures and database accurately reflects the current process.  
  • Coordinate R&D activities as they relate to operations and actively participate on subspecialty committees, corporate committees and business unit committees as needed.  
  • Develop annual budget and manage department costs and resources to adhere to budget. 
  • Resolve problems through interaction with clients. 
  • Define, coordinate and monitor EHS programs and supervise activities of the Department Safety Coordinator. Ensure EHS regulatory standards and safety procedures are followed. Oversee plans and preparations for inspections. 
  • Maintain laboratory areas and equipment in a safe, functional and sanitary condition. 
  • Adheres to all established CLIA, HIPAA, OSHA and laboratory safety requirements. 
  • Required to use (a) personal protective equipment, (b) engineering controls and/or (c) work practice controls as directed by management. 
  • Participate in government or regulatory agency inspections. 
  • Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position. 

JOB QUALIFICATIONS

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Required Work Experience:  

Minimum of eight (8) years laboratory experience with at least four (4) years direct supervisory experience in a clinical laboratory. 

Physical and Mental Requirements:  

  • The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally; objects 36 to 50 pounds are seldom lifted or carried and objects over 50 pounds are not to be lifted or carried without assistance. 
  • Ability to sit or stand for long periods of time. 
  • May be required to use a wide variety of manual and automated pipettes and laboratory instruments and apparatuses all of which demand significant manual dexterity. 

Knowledge:  

  • Comprehensive theoretical and operational job knowledge in designated specialty required. 
  • Knowledge of organizational/departmental policies and procedures. 

Skills:  

  • Proven leadership and problem-solving skills. 
  • Must be detail-oriented, have the ability to work independently, establish work priorities and to handle several tasks simultaneously for maximum department efficiency. 
  • Interpersonal and communication skills necessary to deal courteously and effectively with employees, co-workers and clients. 
  • Ability to deal with client information in a confidential manner. 
  • Proficiency in Microsoft Office (Word, Excel and Outlook) and Laboratory Information Systems. 

Education

  • Bachelor’s Degree Medical Technology or related field. (Preferred)
  • Master’s Degree (Preferred)

Licenses and Certifications

  • ASCP Certification (Preferred)
  • Current California Clinical Laboratory Scientist license. (CA Only) (Required)

About Quest Diagnostics

Celera is a healthcare business that uses knowledge of human variability to provide new tests and services to personalize disease management. Their Products business develops and manufactures molecular diagnostic products that are used by hospitals and other clinical laboratories to detect, characterize, monitor and select treatment for disease. They have a distribution agreement with Abbott, through which they develop and commercialize a wide range of molecular diagnostic products, with Abbott serving as the distribution partner.

Quest Diagnostics Careers

Joining Quest Diagnostics means becoming part of a team committed to everyday excellence and innovation in health. As a leading provider of diagnostic insights, Quest Diagnostics offers unparalleled job opportunities in the medical and scientific sectors, making it an ideal place for professionals seeking growth and development in their careers.

Work You’ll Do

At Quest Diagnostics, you will contribute to a culture that values integrity and accountability, where your work significantly impacts patient health and community well-being. Our diverse team of professionals leverages cutting-edge technology and data to lead advancements in diagnostics and healthcare solutions.

Explore Career Opportunities

Whether you're looking for a position in the lab, a leadership role, or a support function, Quest Diagnostics provides a breadth of opportunities. Our commitment to professional growth includes robust training programs and opportunities for advancement, ensuring that every employee can thrive professionally.

Innovate with Us

Join a team where innovation is at the heart of what we do. At Quest Diagnostics, your skills in science, technology, and beyond can help drive transformation in healthcare services. Our collaborative environment encourages creativity and out-of-the-box thinking to improve patient outcomes and streamline processes.

Internship and Employment Opportunities

Start your career path with Quest Diagnostics through our internship programs or full-time employment opportunities. We are committed to hiring talented individuals who are passionate about building a rewarding career in healthcare. Our internships provide a solid foundation in industry-specific skills and networking opportunities, setting the stage for a successful career.

Benefits and Culture

Quest Diagnostics is dedicated to fostering a workplace where diversity and inclusion are embedded in our DNA. From competitive benefits and wellness programs to diversity training and flexible work arrangements, we ensure our employees have what they need to succeed both professionally and personally.

Leadership and Development

We believe in nurturing leadership skills at every level of the organization. Quest Diagnostics offers various leadership programs designed to help you grow as an influential professional. With continuous learning and development, you can expand your expertise and take on new challenges.

Join Our Team

Search open positions that match your skills and interests. At Quest Diagnostics, we look for driven, curious, and innovative team players who are ready to make a difference. Explore the many facets of our business, from scientific research to client services, and find where you can make your mark.

Stay Connected

Keep up to date with career tips, industry insights, and the latest innovations at Quest Diagnostics. Our careers blog offers valuable information to help you navigate your professional journey effectively.

Job Alert Emails

Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Quest Diagnostics. At Quest Diagnostics, every role has an impact. Embark on your career journey with us and transform the landscape of healthcare through the power of insight.
Learn more about Quest Diagnostics
Size
40,000 employees
Market Cap
$17.8 billion
Industry
Net Income
$1.4 billion
Founded
1959
5 Year Trend
+7.5%
Revenue
$9.4 billion
NASDAQ

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