Under minimal supervision, this position maintains and supports the Core Lab Information System, Instrument Interfaces, Information Systems Middleware and acts as a liaison between Core Lab Information System and Epic. Maintain standards to meet all guidelines as written by all regulatory agencies.
EducationBachelor's degree in Medical Technology or the equivalent education, training and experience as defined by the regulations of CLIA
Experience3 years in the use of related information systems and programs
Skills- Knowledge of intranet and internet system maintenance
- Skill in ad hoc report writing
- Skill in written and oral communication
- Skill in providing customer service
- Skill in problem troubleshooting and resolution
- Skill in computer and advanced business and office productivity applications
- Able to multi-task
Licensures, CertificationsCertification in medical technology by a recognized certifying agency (such as ASCP) or Industry Certification
Physical Requirements- Some heavy lifting of computer equipment may be required.
Principal Duties and Responsibilities- Maintains IS middleware (Data Innovations Instrument Manager, TSM and Telcor) files/directories as observed in the middleware interfaces.
- Provides middleware support and education for better data use to include use of spreadsheets, presentation tools and simple databases.
- Assists with troubleshooting and resolving user identified system issues in conjunction with IS middleware and Epic health information system.
- Designs, participates in and assists with all LIS middleware system testing. Maintains compliance with all regulatory agencies.
- Provides, where appropriate, customer and user training and system documentation. Creates and updates procedures, competency and training checklists.
- Lead applicable user groups, implementation teams and actively participate in cross function/module groups or committees.
- Manages, validates and implements the auto-verification program (rule development) as it applies to both the Instrument Manager, TSM and Epic Information System.
- Identify areas of improvement and drive for more effective and efficient methods of operation.
- Assists in development, design and validation of current and new instrument interfaces.
- Work with cross-functional departments in resolving escalated issues.
Pay Range$68,150.51 - $115,855.86
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
