Job Description
Job Summary: The Lab Technical Supervisor provides technical and scientific oversight and serves as a resource to production for resolving technical issues and attaining specialty and departmental goals. Seeks to improve and enhance Laboratory and LIS Systems functionality through efficient use of resources, open communication with users regarding needs and systems uses, and reduction in the number and complexity of user tasks. Selects, calibrates, validates, implements, maintains, and troubleshoots methods and equipment using technical knowledge, discretion, and judgment. Oversees, coordinates, and participates in the training of laboratory staff, students, residents, and others as appropriate including preparation of instructional materials. Performs tests and reports results following standard operating procedures for patient specimens, proficiency samples, and quality control. Prepares and maintains documents and records, including laboratory information system (LIS). Performs other duties as needed.
Education and Experience: Bachelor's Degree required. Master's Degree preferred. For such specialty (e.g., chemistry, immunology, microbiology, and hematology), four years of experience in a high complexity laboratory required with a Bachelor's Degree in Laboratory Science or two years of experience in a high complexity laboratory required with a Master's Degree in Laboratory Science. Two years of experience in quality system implementation preferred. One year of prior supervisory experience preferred.
Knowledge and Skills: Possesses excellent dexterity and analytic skills. Ability to operate technical instruments and equipment, input data and type. Ability to use available resource material independently to resolve and document challenges constructively. Able to read; write and speak with professional quality; use computer and software programs necessary to the position (e.g., Word, Excel, Power Point, Access); operate/troubleshoot basic office equipment required for the position. Relate and communicate positively, effectively, and professionally with others; provide leadership; be assertive and consistent in enforcing policies ensuring compliance with regulatory standards, rules and laws; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Think critically; work independently; perform basic math and statistical functions; manage multiple assignments; compose written material; work well under pressure; problem solve; organize and prioritize workload; recall information with accuracy; pay close attention to detail. Distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
Licensures and Certifications: A California Clinical Laboratory Scientist (CLS) Generalist MTA license is required. For Histocompatibility, a California Clinical Histocompatibility Scientist MTR license is acceptable. For Clinical Cytogenetics, a California Clinical Cytogeneticist Scientist (CCGS) MTO license is required. Specialty certifications are preferred based on the specific area of expertise, including Histocompatibility Specialist CHS (ASHI) from the American Board of Histocompatibility and Immunogenetics (ABHI), Specialist in Blood Banking SBB (ASCP), Specialist in Molecular Biology SMB (ASCP), Specialist in Chemistry SC (ASCP), Specialist in Hematology SH (ASCP), and Specialist in Microbiology SM (ASCP). Additional quality certifications such as American Society for Quality (ASQ), Six Sigma Green Belt, or equivalent are also preferred. Valid Driver's License required at time of hire.
