Labcorp is seeking a Laboratory Support Services Manager Manager to join our team in Englewood, CO.
Work Schedule: This position is primarily Monday - Friday. Start times may vary but Manager is expected to regularly be onsite during high production times for the Support Departments (4am start times could be common). Additional hours and days may be necessary as business needs require.
Job Responsibilities:- Manage the daily operational activities of the specimen accessioning department
- Effectively manage the staffing of the department and monitor the production schedule to ensure adequate coverage and proper use of overtime, and adjust as needed
- Directly supervise, train, and mentor support services supervisors and have ownership and responsibility for all departmental staff
- Ensure the diagnostics laboratory provides market leading service levels, meeting the needs of our clients and corporate service metrics established for TAT
- Resolve client inquiries and operational issues in a timely manner by consulting with the Medical Director, Technical Director, QA, other laboratory managers, discipline directors, laboratory directors or corporate operations
- Ensure laboratory is compliant with corporate, state and federal regulatory requirements (CAP, CLIA, State, ISO, etc) related to personnel safety and quality of laboratory testing as well as professional conduct
- Manage staff including recruiting & hiring qualified and enthusiastic employees, performance management, training and development
- Ensure effective communication with leadership, clients, sales, corporate operations, as well as direct reports and all departmental staff
- Conduct departmental meetings and ensure appropriate departmental communication
- Investigate deviations from established procedures to ensure effective corrective action
- Maintain knowledge in the assigned departments
- Maintain a clean and safe work environment
Minimum Qualification:- High School Diploma or GED equivalent
- 2 years or more of experience managing several direct reports
- 5 years or more of clinical lab experience
Preferred Qualification:- Current or prior Labcorp experience
- Associate's or higher degree
- 5 years' or more of experience managing people leaders
Additional Job Standards- Experience in a high volume clinical laboratory or production environment
- General understanding of laboratory operations, policies and procedures
- Proven success in training and developing pre-analytical employees
- Ability to problem solve and provide solutions under minimal supervision
- Proficient with Laboratory Information Systems and Microsoft Office
- Strong communication skills; both written and verbal
- High level of attention to detail with strong organizational skills
- Comfortability making decisions in a changing environment
- Ability to handle the physical requirements of the position
- Able to pass a standardized color blindness test
**Pay Range: $95,000 - $110,000 annuallyAll job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
