Hims & Hers

Lab Supervisor

Hims & Hers$80K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Medical Laboratory Science, Clinical Laboratory Science, or related field.
  • Current certification as Medical Technologist or Medical Laboratory Scientist preferred.
  • Minimum 4+ years of clinical laboratory experience, preferably in chemistry and/or hematology.
  • At least 2 years of supervisory or lead technologist experience.
  • Proficient in laboratory information systems (LIS) and data analysis tools.
  • Strong interpersonal, leadership, and problem-solving skills.
  • Experience with core laboratory platforms such as Hamilton, Sysmex, and Roche analyzers preferred.

Responsibilities

  • Supervise daily operations of the clinical/core laboratory, including test performance and specimen handling.
  • Ensure compliance with CLIA, Joint Commission, and other regulatory standards.
  • Monitor quality control, quality assurance, and proficiency testing programs.
  • Oversee staff scheduling and performance management.
  • Train, mentor, and evaluate laboratory staff while maintaining competency documentation.
  • Assist in developing and revising standard operating procedures (SOPs).
  • Investigate testing anomalies and equipment malfunctions, and document corrective actions.

Benefits

  • Unlimited PTO, company holidays, and quarterly mental health days.
  • Comprehensive health benefits including medical, dental & vision, and parental leave.
  • Employee Stock Purchase Program (ESPP).
  • 401k benefits with employer matching contribution.
  • Offsite team retreats.
Full Job Description
About the Role:

The Laboratory Supervisor is responsible for overseeing the daily operations of the clinical laboratory, with a focus on the core laboratory. This role ensures accurate and timely testing, regulatory compliance, quality control, and efficient workflow. The supervisor provides leadership to laboratory staff, facilitates training and competency, and promotes a culture of safety and continuous improvement.

Schedule:

Tuesday-Friday, 2:00 PM-10:00 PM; Saturday, 10:00 AM-6:00 PM

You Will:
  • Supervise daily operations of the clinical/core laboratory, including test performance, specimen handling, and workflow coordination.
  • Ensure all laboratory activities comply with CLIA, Joint Commission, and other applicable regulatory standards.
  • Monitor and maintain quality control, quality assurance, and proficiency testing
    programs.
  • Oversee staff scheduling, workload distribution, and performance management.
  • Train, mentor, and evaluate laboratory technologists, technicians, and assistants;
    maintain competency and training documentation.
  • Assist with the development, revision, and implementation of standard operating
    procedures (SOPs).
  • Collaborate with user experience to address service issues and improve laboratory
    operations.
  • Investigate testing anomalies, equipment malfunctions, and non-conformances; initiate
    and document corrective actions.
  • Participate in instrument validation, method verification, and implementation of new
    assays or equipment.
  • Ensure inventory of reagents and supplies is maintained and monitor equipment service
    schedules.
  • Prepare operational reports, track performance metrics, and contribute to
    departmental planning and improvement initiatives.
  • Other duties as requested by laboratory management.


You Have:
  • Bachelor's degree in Medical Laboratory Science, Clinical Laboratory Science, or a related field required.
  • Current certification as a Medical Technologist or Medical Laboratory Scientist (ASCP, or equivalent) preferred.
  • Minimum of 4+ years of clinical laboratory experience, preferably in a chemistry and/or hematology laboratory environment.
  • At least 2 years supervisory or lead technologist experience.
  • Proficient in laboratory information systems (LIS) and data analysis tools.
  • Strong interpersonal, leadership, and problem-solving skills.
  • Detail-oriented and highly organized, with the ability to manage multiple priorities in a
    fast-paced setting.
  • Experience with core laboratory platforms such as Hamilton, Sysmex, and Roche analyzers (preferred)


Our Benefits (there are more but here are some highlights):
  • Competitive salary & equity compensation for full-time roles
  • Unlimited PTO, company holidays, and quarterly mental health days
  • Comprehensive health benefits including medical, dental & vision, and parental leave
  • Employee Stock Purchase Program (ESPP)
  • 401k benefits with employer matching contribution
  • Offsite team retreats

About Hims & Hers

Hims & Hers is a telehealth company that provides personalized healthcare services to consumers. The company offers a range of products and services, including prescription medications, over-the-counter treatments, and medical consultations. Hims & Hers was founded in 2017 and is headquartered in Los Angeles, California.
Learn more about Hims & Hers
Size
500 employees
Industry
Net Income
-$39 million
Founded
2017
5 Year Trend
+100%
Revenue
$69 million
NASDAQ

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