YaleNew Haven Health System

Lab Quality and Compliance Manager

YaleNew Haven Health System • $75K — $95K *
Waterbury, CT 06708In-Person
Healthcare
Less than 5 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Bachelor of Science Degree in Medical Technology or Biology (ASCP certification preferred)
  • 1 year laboratory department oversight experience
  • 3 years of technical laboratory experience
  • Basic computer skills and ability to access applicable software
  • Task-driven, results-oriented with adaptability in dynamic environments

Responsibilities

  • Ensures the quality of laboratory programs meets regulatory standards in collaboration with the Laboratory Director
  • Implements training and competency assessments for new hires
  • Documents and addresses internal and external laboratory issues
  • Facilitates Quality Management meetings to enhance operational performance
  • Represents the laboratory in hospital-wide quality improvement initiatives
  • Monitors compliance and safety in the laboratory
  • Oversees the clinical point of care (POC) testing program from policy creation to competency monitoring

Benefits

  • Offers a collaborative work environment with a focus on quality improvement
  • Provides opportunities for ongoing professional development and education
  • Involves interaction with various healthcare professionals and departments
  • Engages in critical regulatory compliance oversight
  • Supports the development and implementation of innovative lab practices
Full Job Description
SCOPE OF POSITION:

The Quality and Compliance Manager is accountable for implementation and performance of the Quality Management Program throughout the Laboratory. In conjunction with the Laboratory Director, the scope of the position includes support of the regulatory laboratory requirements. Reports to Laboratory Director.

RESPONSIBILITIES:
  • In collaboration with Laboratory Director and Laboratory Team Leads, ensures the Quality of the Laboratory and all associated programs meet regulatory standards. Ensures maintenance of safety and quality practices in the Laboratory.
  • Ensures all new hires receive proper training and competency assessment.
  • Responds to internal and external laboratory issues, documenting in the incident reporting system. Works with patients to provide service recovery as needed.
  • Schedules Quality Management meetings in conjunction with Laboratory Managers to drive operational performance improvements throughout the Laboratory.
  • Represents the Laboratory of hospital wide quality improvement and clinical care council meetings.
  • Responsible for Safety in the Laboratory by consistent monitoring of compliance.
  • Acts as the Chemical Hygiene Officer by continual review of the chemical inventory in the laboratory.

Reviews and signs the Chemical Hygiene Plan on an annual basis.
  • Works with Laboratory Core Manager, and is responsible for CAP, JCAHO, and DPH applications, helps prepare for inspections and assists with responses and corrective action plans.
  • Responsible for CAP General checklist requirements.
  • Works cooperatively with all areas. Coordinates functions for the team as well as performs various production of service tasks while helping the team accomplish its leadership responsibilities.
  • Acts as the compliance representative to oversee compliance activity within the lab and performs periodic monitoring activities.
  • Responsible for the complete operation of the clinical point of care (POC) testing program. Develops policies and procedures for the POC program and reviews these policies/procedures annually. Serves as a technical consultant for all areas of the hospital in regards to POC testing. Evaluates and documents new POC tests and instruments, which includes validation studies, instrument maintenance, calibration, and QA/QC procedures. Develops Individualized Quality Control Plans as required. Maintains inventory for all POC testing. Establishes POC training programs and trains new users. Establishes POC testing personnel competency programs and monitors competency records to ensure they are successfully completed. Ensures participation and documentation of required POC Proficiency Testing for all POC tests. Responsible for all POC requirements of regulatory accreditation agencies which include CLIA, TJC, CAP and the State of Connecticut.
  • Keeps current on advances in Laboratory Sciences. Participates in and shares continuing education to maintain professional development and competency for the patient population served including: neonate, infant, child, adolescent, adult and older adult patients.
  • Performs all other duties as assigned.


REQUIREMENTS:
  • Must have basic computer skills and ability to access internet and other programs applicable to Waterbury Hospital procedures.
  • Perform automated functions that fall within job responsibility.
  • Task-driven, results-oriented.
  • Ability to adapt in a dynamic environment including exposure to all patient elements, i.e. bloodborne pathogens, physical requirements: lifting and carrying supplies, standing, walking, and bending.
  • Ability to interact with internal as well as external customers with tact and confidentiality.
  • Ability to utilize Technical and Human Resources.
  • Bachelor of Science Degree in Medical Technology or Biology (ASCP certification preferred)
  • 1 year laboratory department oversight and 3 years technical experience.

About YaleNew Haven Health System

A Safe Haven Foundation is a 501(c)3 not for profit, social enterprise that helps people aspire, transform and sustain their lives as they transition from homelessness to self-sufficiency with pride and purpose.

Yale New Haven Health Careers

There has never been a better time to explore the job opportunities at Yale New Haven Health, a leader in healthcare innovation and community health services. This esteemed company invites professionals to join a team that is dedicated to providing exceptional care and advancing the medical field.

Work You’ll Do

At Yale New New Haven Health, the focus is on transforming healthcare and enriching the lives of patients through top-tier medical practices and cutting-edge research. Join a team where innovation meets compassion, and each employee’s growth is supported by robust training programs and a culture of leadership.

Explore Career Opportunities

Yale New Haven Health is building a market-leading team to master the challenges of the healthcare industry. Employment at Yale New Haven Health means engaging in work that has a profound impact on people’s lives daily.

Engage in Meaningful Work

Join the largest network of healthcare professionals in the region—dedicated to improving patient outcomes and pioneering new medical practices. Yale New Haven Health stands at the intersection of healthcare innovation and community service.

Experience Professional Growth

Yale New Haven Health offers a plethora of job opportunities, from clinical positions to administrative roles, each contributing to the seamless delivery of quality healthcare. The company supports career advancement through leadership training, professional development programs, and continuing education opportunities.

Be Part of a Diverse Team

The team at Yale New Haven Health thrives on diversity and inclusivity, ensuring a wide range of perspectives that drive innovation and effective problem-solving. Work alongside professionals who are leaders in their fields and committed to mentorship and collaboration.

Future-Proof Your Career

With Yale New Haven Health, career paths are not just envisioned but actively created through strategic leadership and comprehensive employee support programs. The commitment to professional growth ensures that every team member can reach their full potential.

Internship Programs

Yale New Haven Health offers internship programs designed to provide hands-on experience in a variety of healthcare settings. These programs prepare interns for full-time positions and enrich their resumes with invaluable industry experience.

Join the Yale New Haven Health Team

Search open positions that match your skills and interests. Yale New Haven Health seeks passionate, curious, and solution-driven team players ready to make a significant impact in the healthcare sector. SEARCH YALE NEW HAVEN HEALTH JOBS

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Learn more about YaleNew Haven Health System
Industry
Hospitals & Medical Centers
Founded
1996
* Ladders Estimates

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