Kroger

KPP/CLINICAL ACCOUNT MANAGER

Kroger$100K — $120K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Doctorate Degree in Pharmacy (PharmD)
  • 3+ years of experience in analyzing healthcare data
  • 5+ years of pharmacy experience with health plans or PBMs
  • Pharmacist License required
  • In-depth knowledge of pharmacy programs, specialty medications, and formulary processes
  • Strong clinical and relationship-building skills
  • Excellent communication and administrative abilities with attention to detail

Responsibilities

  • Develop and implement innovative clinical strategies and oversee their impact
  • Meet clients to discuss clinical trends and provide actionable recommendations
  • Support growth of pharmacy products and develop training resources for sales teams
  • Gather and analyze data to influence clinical strategies based on healthcare trends
  • Serve as a clinical subject matter expert within the account team
  • Analyze pharmacy data to enhance KPP clinical programs and healthcare outcomes
  • Collaborate across teams to ensure quality care and cost control

Benefits

  • Opportunities for professional development
  • Active involvement in shaping clinical programs
  • Engagement in client-facing communication and strategy discussions
  • Exposure to cutting-edge industry trends
  • Supportive work environment aligned with core company values
Full Job Description
Job Description

Responsible for establishing new and managing existing Kroger Prescription Plans (KPP) benefit programs by focusing on effective management of all pharmaceuticals including specialty products, developing and managing industry leading, highly managed clinical strategies and innovative programs to drive lower average drug spend for KPP clients. Support all formulary and clinical functions in accordance with established policies and practices. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

- Develop and implement new clinical strategies and programs, provide ongoing oversight of clinical programs and their outcomes
- Meet with clients to discuss clinical trends, review relevant pharmacy data, and provide recommendations/supportive rationale for clinical management strategies
- Support growth of pharmacy products, assist in development of a robust clinical management playbook and training platform for sales initiatives and client management
- Gather information from various sources to make informed decisions, translate and decipher how current pharmacy/healthcare trends will affect our clinical strategies
- Act as a clinical and drug information subject matter expert on the account team
- Analyze and evaluate pharmacy data and develop reports, presentations, or recommendations to differentiate KPP clinical programs, improve healthcare outcomes, and control drug spend
- Collaborate with various work groups to provide quality of care, control cost, integrate activities, communicate issues, obtain approvals, resolve problems and maintain knowledge pertaining to new developments, requirements, and policies
- Perform prior authorization/appeal functions, including execution and criteria development
- Act as a preceptor for Advanced Pharmacy Practice Experiences (APPE) students
- Analyze impact reports to identify an appropriate course of action due to formulary/adjudication changes
- Provide clinical consultation, expertise and support services to KPP customers, including benefit designs, formulary analysis and drug spend analysis
- Remain current with pharmacy benefit manager (PBM) industry trends and maintain competitive knowledge
- Provide responses for requests for information for clinical services; develop proposals for prospective clients
- Assist with operations or projects, as required to maintain workflow, meet schedule and quality requirements, and support clinical development
- Travel to meet with clients, customers, prospects, and various enterprise business units
- Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum
- Doctorate Degree Pharmacy, PharmD
- Any project management experience
- 3+ years of experience in analyzing healthcare data
- 5+ years of pharmacy experience working for a leading health plan, pharmacy chain, or PBM
- Pharmacist License
- Extensive knowledge of pharmacy programs and services, specialty medications, formulary development, valuation, and maintenance and contracting processes
- Ability to prioritize/multi-task while providing accurate/on-time results
- Ability to work both independently and as part of a team
- Exceptional clinical, business, and relationship-building skills and must possess the ability to apply sound clinical judgment to a variety of situations
- Excellent administrative, communication, and organizational skill with high attention to detail
- Ability to translate information into a manner appropriate for clinical and non-clinical audiences

Desired
- Any managed care experience
- Any PharmD experience within a clinical practice

About Kroger

Kroger serves customers and the community, how we innovate, and who we hire.

Kroger Careers

Joining Kroger means becoming part of a historic company committed to transforming the grocery industry. As one of America's largest retailers, Kroger offers unparalleled job opportunities, fostering a culture of innovation, leadership, and diversity.

Work You'll Do

At Kroger, every position contributes to our mission of feeding the human spirit. We are looking for professionals who are eager to drive change and master their career journey through various employment paths, from in-store roles to corporate positions.

Innovate and Lead

Embrace the chance to be at the forefront of industry innovation with Kroger. Our team is dedicated to implementing sustainable practices and technologies that enhance customer experience and community well-being. Your skills in leadership and innovation will find a nurturing home here, pushing the boundaries of what a grocery company can achieve.

Grow with Us

Kroger is not just a company; it's a place where you can grow. We invest in our team's growth through comprehensive training programs, leadership development, and opportunities for advancement. Diversity and inclusion are at the heart of our culture, ensuring every team member can thrive.

Be Part of a Great Team

Our team at Kroger is diverse, skilled, and driven—united by a shared commitment to our customers and each other. Working here, you'll engage in meaningful work that directly impacts communities, supported by a network of colleagues who are as passionate about their careers as you are.

Internship and Training Opportunities

Start your professional journey with Kroger through our internship programs or dive into our diversity training initiatives that prepare you for a long-term career with us. These programs are designed to enhance your skills and ensure you are well-prepared for the challenges and opportunities ahead.

Benefits That Matter

Kroger offers a competitive benefits package that supports the health, well-being, and financial security of our employees and their families. From healthcare to retirement plans, we provide the benefits you need to secure your future.

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Whether you're starting your career or looking to make a change, Kroger offers positions that match your skills and interests. From part-time jobs to full-time careers, our hiring process is designed to find the best fit for both you and our company.

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Learn more about Kroger
Size
420,000 employees
Market Cap
$32.4 billion
Industry
Net Income
$2.5 billion
Founded
1883
5 Year Trend
+3.6%
Revenue
$132.4 billion
NASDAQ

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