Accenture

Knowledge Management & Records Specialist

Accenture • $75K — $154K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in information management or related fields, ideally in military or federal environments.
  • Proven hands-on expertise in SharePoint Online, including site development and configuration.
  • Experience with Power Automate for workflow automation and Power BI for reporting.
  • Knowledge of federal records management guidelines and NARA standards is essential.
  • Strong attention to detail and communication skills, with the ability to thrive in a fast-paced environment.

Responsibilities

  • Redesign SharePoint Online structures to enhance discoverability and efficiency.
  • Migrate data from legacy systems to a compliant SharePoint environment.
  • Streamline documentation workflows and processes for improved collaboration.
  • Automate business processes using Power Automate to enhance task management.
  • Implement records management policies in line with Army and federal standards.
  • Utilize Microsoft Purview for compliance with retention and disposal rules.
  • Develop Power BI dashboards for monitoring site health and user engagement.

Benefits

  • Comprehensive health and wellness benefits.
  • Retirement savings plan with company match.
  • Professional development and training opportunities.
  • Work-life balance initiatives.
  • Paid time off including holidays and personal leave.
Full Job Description
The Job:

We are seeking an on-site, detail-oriented Knowledge Management & Records Specialist to modernize, govern, and maintain a SharePoint Online environment in the Pentagon. In this mid-level role, you will be the driving force behind restructuring document architecture, automating collaboration processes, and enforcing strict records management and retention standards.

Job Responsibilities:
  • SharePoint Architecture & Data Migration:
    • Redesign and restructure SharePoint Online sites, document libraries, and metadata frameworks to align with information management standards, improving discoverability and operational efficiency
    • Execute structured data migrations from legacy local file shares or disorganized collaboration spaces into secure, standardized SharePoint architectures
    • Perform rigorous data cleanup, de-duplication, and remediation to ensure compliance and reduce unnecessary data storage footprint
  • Process Design & Workflow Automation:
    • Analyze current staff workflows and design streamlined, standardized processes for gathering, reviewing, and publishing official documentation across directorates
    • Build, test, and maintain automated business processes using Power Automate to handle task routing, staffing reviews, and document lifecycle management
    • Apply a sharp eye for process optimization to eliminate administrative bottlenecks unique to military headquarters operations
  • Records Management & Compliance:
    • Implement and manage records management policies, retention schedules, and disposition rules in accordance with Army and federal mandates
    • Utilize Microsoft Purview to configure retention labels, sensitivity labels, and automated disposal workflows, ensuring adherence to data governance and security protocols
    • Support periodic audits, data calls, and Freedom of Information Act (FOIA) or Congressional inquiry preparation through organized repository maintenance
  • Analytics & Reporting:
    • Develop and maintain Power BI dashboards and analytics reports to monitor SharePoint site health, user adoption, storage utilization, and compliance tracking
    • Present actionable data insights to leadership to drive continuous improvement in information sharing

Here's What You Need:
  • 3-5 years of professional experience in information management, knowledge management, SharePoint administration, or data operations-preferably within a federal, defense, or military headquarters environment
  • Solid working hands on experience with SharePoint Online architecture, site configuration, and basic development (custom lists, libraries, modern web parts)
  • Hands-on experience building cloud flows in Power Automate and generating operational reports via Power BI
  • Familiarity with federal or DoW records management guidelines, National Archives and Records Administration (NARA) standards, and Microsoft Purview
  • Exceptional attention to detail, strong cross-functional communication skills, and the ability to work effectively on-site in a fast-paced, mission-critical environment

Note: This position is located on-site at the Pentagon and requires a Secret Security Clearance.

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is:

$75,800-$154,600 USD

About Accenture

Accenture plc is a multinational professional services company that provides services in strategy, consulting, digital, technology, and operations. The company has more than 537,000 employees serving clients in more than 120 countries. Accenture operates across five business segments: Communications, Media & Technology; Financial Services; Health & Public Service; Products; and Resources. The company is headquartered in Dublin, Ireland, and has offices worldwide.
Learn more about Accenture
Size
624,000 employees
Market Cap
$173.8 billion
Industry
Net Income
$5.2 billion
Founded
1989
5 Year Trend
+11.2%
Revenue
$44.7 billion
NASDAQ

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