JP Morgan Chase & Co.

Know Your Customer Quality Manager- Vice President

JP Morgan Chase & Co. • $125K — $150K *
Columbus, OH 43240In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Expert knowledge of quality assurance testing techniques and AML regulations related to KYC.
  • Strong interpersonal leadership and influencing skills.
  • Ability to communicate complex AML policies to diverse audiences.
  • Excellent verbal and written communication skills.
  • Proven experience supporting and leading high-impact teams.
  • Minimum 5 years in AML/KYC Compliance, Audit, or Operations management.

Responsibilities

  • Manage a regional team of KYC subject matter experts, providing coaching and guidance.
  • Motivate individual and team performance while developing talent and succession plans.
  • Build and maintain strong relationships with global stakeholders.
  • Implement actionable global business health metrics (KPIs).
  • Enforce a dynamic compliance environment and mitigate risks in business processes.

Benefits

  • Opportunity for professional growth and development in a leadership role.
  • Dynamic work environment focused on compliance and risk management.
  • Access to a global network of stakeholders and resources.
Full Job Description
JOB DESCRIPTION

The Global Know Your Customer (KYC) organization is seeking a highly talented Manager specializing in global Anti-Money Laundering (AML) and Know Your Customer (KYC) to lead the Consumer Community Banking, Asset & Wealth Management, and International Consumer Banking North America KYC QA testing staff. In this role, your primary responsibility is managing a regional team across multiple Lines of Business (LOB) functions. Additionally, you will focus on building out Business Health Metrics (KPIs) and identifying opportunities to enhance the end-to-end testing process.

The KYC team is an independent control function that performs post-production reviews of completed KYC records and provides feedback to the Line of Business, highlighting material error trends and themes. Your mission is to maintain oversight of KYC testers aligned with their LOB assigned Lines of Business and manage the day-to-day operations of the testing cycle. This is where you can excel by utilizing your coaching and mentoring skills to drive the team to achieve performance goals and objectives.

Primary Responsibilities Include:

  • Managing a regional team of strong KYC subject matter experts by providing coaching and guidance and identifying training and learning objectives for the team.
  • Motivating individual and team performance, developing top talent, and identifying succession plans.
  • Building and maintaining strong relationships with key stakeholders globally.
  • Implement actionable Global Business Health metrics (KPIs).
  • Enforcing a dynamic control/compliance environment and continually mitigating risk in business processes.

Required Qualifications, Capabilities, and Skills:

  • Expert knowledge and experience in quality assurance testing techniques and methodologies, as well as AML rules and regulations pertaining to KYC.
  • Strong focus and interpersonal leadership, partnership, and influencing skills.
  • Ability to effectively communicate complex AML policy, regulations, and compliance requirements, as well as operational concepts, to both senior management and junior operational staff.
  • Excellent verbal and written communication skills.
  • Ability to support and lead a high-impact team.
  • Minimum 5 years of AML/KYC Compliance, Audit, or Operations management experience.

This role is pivotal in ensuring compliance with corporate KYC policy requirements while fostering a culture of continuous learning and improvement.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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