Business Process Support Specialist

LOCATION:Hanscom AFB, MA

Salary Range: $80-$90,000 annually*

*depending on experience, certifications, and qualifications

JOB STATUS: Full-time; salaried

CLEARANCE: Secret

*Position Contingent Upon Position Award*

Astrion has an exciting opportunity for a Business Process Support Specialist providing support to the Aerospace Management Systems Division (AFLCMC/ESA), whcih is within the Electronic Systems Directorate and located at Hanscom AFB, MA.

REQUIRED QUALIFICATIONS / SKILLS:

• Must be a US Citizen
• Must have and be able to maintain a Secret level clearance

PREFERRED QUALIFICATIONS / SKILLS:

• Education: Bachelor’s Degree in a related field and 3 years of experience in the respective technical/professional discipline being performed, 3 of which must be in the DoD
• OR 7 years of directly related experience, 5 of which must be in the DoD

TECHNICAL SKILLS:

• Administrative support for daily program office operations, meeting coordination, and calendar/appointment management.
• Document and records management, including preparation, tracking, and organization of program materials.
• Monitor, track, and manage action items, suspenses, and staff packages to ensure timely closure.
• Scheduling and logistics support for physical and virtual meetings, including background material prep and documentation.
• Proficient with Microsoft Office Suite for reporting, communication, and collaboration workflows.

INTERPERSONAL SKILLS:

• Strong coordination and communication skills
• Ability to work effectively in cross-functional teams
• Effective problem-solving and decision-making abilities
• Customer-focused support mindset

RESPONSIBILITIES:

Duties include, but not limited to: 

• Build and maintain a running list of taskers, assign taskers to team members appropriately and, ensure tasks are closed out
• Gather inputs/documentation, draft responses and facilitate reporting processes to inquiries from various sources.
• Tracking and coordinating documentation and staff packages for signature/approval
• Officer Performance Report/Enlisted Performance Report/civilian appraisals/feedback tracking
• Facilitating and assisting with unit preparedness for unit inspections, and MICT evaluations
• Identify, collect, synthesize, organize and manage organizational knowledge in support of portfolios and products across the branch.
• Accumulate, understand, and leverage knowledge about the business activity on behalf of the organization and its stakeholders.
• Building and organize the company's conceptual assets into knowledge bases through Google wiki sites
• Processes, reviews and reports acquisition documents (i.e. MARs, Acquisition Program Baselines (APBs), and Acquisition Decision Memorandums (ADM))
• Provide guidance, feedback and management of Budget Execution Review preparations and presentations
• Manage and oversee taskers and suspenses
• Support management functions, processes using analytical methods and/or techniques to gather, analyze and evaluate information to include, but not limited to, organizational structures and resource requirements, utilization or control; manning requirements; human resources; and DoD and AF program and project analysis
• Assist with development and implementation of programs to facilitate the identification and improvement of processes using continuous process improvement
• Assist with Supply Management activities to include accountable and non-accountable supplies and equipment processes, management and accountability; process supply and equipment requisitions; maintaining stores of accountable and non-accountable supplies and equipment; and conducting inventories IAW AFI 23-111, Management of Government Property in Possession of the Air Force, and
• AFMAN 23-110, USAF Supply Manual
• Assist with processing military and civilian awards and decorations IAW AFI 36-1004, The Air Force Civilian Recognition Program, and AFI 36-2803, The Air Force Military Awards and Decorations Program, and AFI 36-2805, Special Trophies and Awards; and will ensure appropriate AF Instruction is applied to each award or decoration
• Assist with statistics analysis and reporting reports and awards policies, directives and regulations
• Assist with coordination, consolidation, analysis, distribution and monitoring of action items, suspense’s and responses
• Assist with management of organization’s workflow
• Analyze higher headquarters guidance and provide recommendations to Government personnel for completing manpower and personnel documentation
• Assist with maintenance of unit personnel management roster/unit manning documents and related organizational rosters
• Draft and maintain office plans and procedures such as maintenance of an accurate organizational baseline, organizational charts, functional statements, mission descriptions and telephone directories