PID: 26-14-09P-063-AAUSummaryE-INFOSOL LLC is seeking a motivated and results-driven
Jira Engineer be a full-time employee in
Washington, DC to join our innovative and customer solutions focused team.
Position OverviewThe
Jira Engineer administers, configures, and optimizes Jira and Jira Service Management environments to support organizational processes, ensuring reliability, scalability, and adherence to governance standards across Jira Data Center and Jira Cloud. This role emphasizes configuration, system design, workflow engineering, and platform administration.
- Configure and maintain Jira workflows, transitions, issue types, issue type schemes, screen schemes, field configurations, custom fields, contexts, permission schemes, and notification schemes.
- Use ScriptRunner to implement advanced validators, conditions, post-functions, automations, and administrative scripts.
- Manage Jira Service Management configurations, including request types, portals, Assets schemas, object types, automation rules, and service workflows.
- Create and tune JQL queries for dashboards, reports, filters, SLA tracking, and operational visibility.
- Administer Jira Data Center and Jira Cloud environments, including user management, permissions, global system settings, performance monitoring, and maintenance routines.
- Support REST API connectivity and integrations, working with JSON structures to connect Jira with diverse enterprise systems.
- Work with SQL databases (Data Center) for troubleshooting, analysis, reporting, and backend system insights.
- Collaborate with business teams to gather requirements and translate them into maintainable Jira solutions that scale across departments.
- Ensure adherence to best practices, governance standards, security requirements, and platform stability guidelines.
- Provide user support, documentation, training, and operational guidance for Jira and JSM functionality.
Required Qualifications- Active Top-Secret clearance with capability to obtain SCI/CI Poly if needed to meet contract requirements.
- Bachelor's or Master's Degree in Computer Science or a related field of study.
- 5+ years of experience
Core Skills- Jira administration
- Workflow engineering
- ScriptRunner automation
- Jira Assets
- REST API usage
- JSON
- JQL
- SQL/databases
- Jira DC/Cloud operational management
- Permission/security model expertise
- Troubleshooting and process design
Benefits- Medical - company subsidized premiums for employees, including family and dependent options.
- Dental and Vision
- Retirement Savings (401k) up to 4% match
- Health Savings Account (HSA), FSA and DCFSA
- Company-paid Short/Long-term disability (w/ additional supplemental options)
- Company-paid Life and AD&D (w/ additional supplemental options)
- Generous Paid Time Off and ALL 11 Federal Holidays
- Legal and Identity Protection Services
- Bonuses for certifications and reimbursement
Employee Perks:
- UberOne, Company Outings (Sporting events, Happy Hours, etc.), Discounts on services including Pet Insurance
Company Awards- SBA 8(a) Certified
- SDVOSB
- GSA Contract Holder
- Inc. 5000
Website: E-INFOSOL.com
