Wipro

Java + Mainframe Support Lead

Wipro$80K — $158K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in IT application support and production operations in managed services.
  • 5 years in a leadership role overseeing multi-tier support teams.
  • Experience in establishing new teams and processes, focusing on operational improvement.
  • Hands-on expertise in both Mainframe and Open Systems including Java and COBOL.
  • Strong customer relationship management experience, particularly in regulated industries.
  • Experience with left-shift initiatives across application portfolios.

Responsibilities

  • Lead and manage multi-tier support teams to ensure effective operations.
  • Establish and enhance operational processes from inception to maturity.
  • Oversee the implementation of customer support strategies across technical teams.
  • Support L2 team with guidance on Mainframe and Open Systems environments.
  • Drive customer relationship management to maintain service excellence.
  • Implement automation and monitoring solutions to improve operational efficiency.

Benefits

  • Full range of medical and dental benefits.
  • Disability insurance and paid time off, including sick leave.
  • Additional paid and unpaid leave options.
  • Employment conditional on successful drug screening as per state law.
Full Job Description
Job Title: Java + Mainframe Support Lead

City: St Louis

State/Province: Missouri

Posting Start Date: 8/13/26

Job Description:

Job Description

Location: St. Louis, MO

Experience
• 10+ years of progressive experience in IT application support / production operations in a managed services or outsourcing environment.
• Minimum 5 years in a leadership or managerial role overseeing multi-tier support teams (L1/L2/L3).
• Proven experience in standing up new teams, building processes from the ground up, and driving operational maturity.
• Hands-on experience with both Mainframe (CA7, Autosys, JCL, COBOL ecosystem) and Open Systems (Java, middleware, distributed platforms).
• Strong track record of managing customer relationships at a senior level in financial services or similarly regulated industries.
• Experience driving left-shift / knowledge transfer programs across large application portfolios.

Technical Skills
• Batch scheduling & monitoring: CA7, Autosys, Control-M (familiarity with at least two).
• Mainframe environment: JCL, COBOL, DB2, CICS - working knowledge sufficient to guide L2 team.
• Open Systems: Java/J2EE, middleware (MQ, Kafka), Linux/Unix, SQL databases.
• ITSM platforms: ServiceNow (Incident, Change, Problem Management modules).
• Monitoring & observability: Familiarity with tools like Splunk, Dynatrace, AppDynamics, Nagios, or similar.
• Automation & scripting: Python, Shell scripting, or PowerShell; exposure to RPA or intelligent automation is a plus.

Mandatory Skills: Fullstack Java Enterprise.

Experience: 8-10 Years.

The expected compensation for this role ranges from $80,000 to $158,000 .

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

About Wipro

Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. The company was founded in 1945 and is headquartered in Bengaluru, India. Wipro has operations in over 50 countries and employs over 191,000 people. The company's primary business is in the information technology sector, and it provides services such as application development and maintenance, digital strategy consulting, and data analytics.
Learn more about Wipro
Size
240,000 employees
Market Cap
$25.9 billion
Industry
Net Income
$101.4 billion
Founded
1945
5 Year Trend
+7.5%
Revenue
$614 billion
NASDAQ

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