ITS GIS Manager POS # 115000018

Cumberland County, NC

$95K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in GIS, Management Information Systems, Computer Science, Geography, Engineering, or related field
  • 4+ years' experience with local government GIS applications and ESRI products
  • Supervisory experience in a GIS environment
  • GIS certification (GISP or ESRI) preferred
  • Advanced knowledge of ESRI software including ArcGIS Desktop and ArcSDE

Responsibilities

  • Lead planning and administration of GIS systems to ensure quality services
  • Oversee management of spatial data within the ArcSDE geodatabase
  • Collaborate with server admins to optimize GIS performance
  • Develop and maintain GIS technical standards and procedures
  • Review and analyze complex spatial data using advanced methodologies
  • Implement GIS applications that align with departmental operations
  • Deliver training programs and documentation to support users

Benefits

  • Generous Government Retirement Plan
  • 13 paid holidays annually
  • Access to Employee Wellness Center Clinic
Full Job Description
Salary: $95,587.08 Annually
Location : 117 Dick Street Fayetteville, NC
Job Type: Full-Time
Job Number:
Department: Innovation and Technology Services
Opening Date: 07/15/2026
Closing Date: 7/29/2026 11:59 PM Eastern
Salary Grade: 123

Position Overview
Join Cumberland County's Innovation & Technology Services team and help shape the future of geographic information systems that support essential County services. As the GIS Manager, you will lead the County's Enterprise GIS program, overseeing the development, administration, and optimization of innovative GIS solutions using ESRI technologies. This leadership role combines strategic planning, technical expertise, and team management to deliver reliable mapping applications, spatial data solutions, and enterprise GIS services that empower County departments, decision-makers, and the community. If you're passionate about leveraging technology to solve complex challenges while leading a talented GIS team, we encourage you to apply.

Examples of Duties

  • Lead the planning, administration, and continuous improvement of enterprise GIS systems to ensure reliable, efficient, and high-quality GIS services.
  • Oversee the integration, maintenance, and management of spatial data within the Enterprise ArcSDE geodatabase while ensuring data integrity and accessibility.
  • Collaborate with database and server administrators to optimize GIS performance, maximize system availability, and support enterprise technology initiatives.
  • Develop, implement, and maintain GIS technical standards, geodatabase specifications, mapping conventions, and standard operating procedures.
  • Review, analyze, and interpret complex spatial data, applying advanced GIS methodologies, data conversion techniques, and quality assurance practices.
  • Plan, develop, and implement GIS applications and technology solutions that support departmental operations and align with organizational business needs.
  • Develop and deliver GIS training programs, user documentation, and technical resources to support end users and promote effective use of GIS technologies.
  • Foster a culture of continuous learning by coordinating employee development, cross-training opportunities, professional education, and technical skill advancement.
  • Research and evaluate emerging GIS technologies, products, and industry trends, providing recommendations to support strategic planning and infrastructure improvements.
  • Supervise assigned staff by overseeing recruitment, onboarding, coaching, work assignments, performance evaluations, leave administration, and employee development while promoting a collaborative and high-performing work environment.
  • Supports the Emergency Operations Center (EOC) prior to and when activated as required.

Minimum Qualifications
Graduation from an accredited four-year college or university with a degree in GIS, Management Information Systems, Computer Science, Geography, Engineering, or a related field and four (4) years of experience with local government GIS applications and ESRI products, including some supervision experience; or an equivalent combination or education and experience.
Management Preference:
  • GIS related certification such as GISP or an ESRI certification displaying core concepts of GIS Design aspects & Data Modeling, GIS Analytical methods, data manipulation, geospatial data, and conceptual foundations.
  • 4+ years of experience demonstrating advanced knowledge of ESRI products (e.g., ArcGIS Desktop, ArcGIS Server, Model Builder, and ArcSDE).

Knowledge, Skills and Abilities

  • Knowledge of the methods, procedures and policies of Cumberland County as such pertains to the performance of the essential duties of the position
  • Knowledge of the principles and practices of applications programming work to include analyzing complex user requests and developing, coding and implementing programs, preparing program documentation and assisting users
  • Knowledge of multiple input and output file handling
  • Knowledge of geography, cartography, and GIs technology
  • Knowledge of creating, editing, and maintaining GIS data
  • Knowledge of programming languages (e.g. Python, SQL, HTML, JavaScript and CSS), Microsoft's SQL Server, and local government GIS applications
  • Knowledge of the laws, ordinances, standards, and regulations pertaining to the essential duties and responsibilities of the position
  • Knowledge of the organization of the department, and of related departments and agencies; and occupational hazards and safety precautions required to perform the essential functions of the work
  • Ability to establish and maintain cooperative and effective relationships with intra- and interdepartmental personnel, as well as any external entities
  • Ability to supervise and train others; and strong ability to communicate orally and in writing

Conditions of Employment:

A formal transcript will be required. College transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Human Resources, 117 Dick St. Fayetteville, NC 28301.

Cumberland County offers a generous benefit plan including a Government Retirement Plan, 13 paid holidays per year and an Employee Wellness Center Clinic.To see more information about the benefits offered to employees
01

How many years of experience do you have working with ArGIS?
  • 5+ years
  • 3 - 5 years
  • 1 -2 years
  • Less than 1 year
  • None

02

What GIS software are you proficient with?
  • ARC View
  • MapInfo
  • Auto CAD Map 3D

03

Please verify that your application includes the following information: * Employment history including salary, employer address and phone number, supervisor's name, and reason for leaving each employer.* Applications without the above information will be considered incomplete and NOT move forward in the process.* Resumes can not be considered as a substitute for submitting a formal application. Please take a moment to review this application in its entirety to ensure completion of each segment. (DO NOT SUBMIT A BLANK APPLICATION)* Check yes to verify that you understand and I have read the above statement.
  • Yes
  • No

Required Question

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