IT Team Lead, Networking

MSA, The Safety Company$90K — $120K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, Computer Science, Engineering, or related field
  • 5+ years of experience in network administration or related IT roles
  • Demonstrated experience in team coordination in network or IT operations
  • Hands-on expertise with LAN/WAN, Wi-Fi, firewalls, and VPNs
  • Software-defined networking experience
  • Collaboration experience with IT domains and business stakeholders
  • Strong communication skills for translating technical concepts

Responsibilities

  • Lead, coach, and mentor network specialists
  • Conduct performance reviews and support team development
  • Develop and manage network operations budgets
  • Lead design of scalable network architectures
  • Evaluate and recommend improvements to network infrastructure
  • Implement and troubleshoot LAN/WAN, firewall, and VPN issues
  • Drive initiatives for knowledge management and network reliability

Benefits

  • Hybrid work model
  • Opportunities for professional development and training
  • Supportive team culture focused on collaboration and growth
  • Participation in strategic planning sessions
  • Involvement in cross-domain discussions and initiatives
Full Job Description
Overview

Are you in? Read on for more details about this particular role.

Responsibilities

Team Leadership & People Management
  • Lead, coach, and mentor network specialists.
  • Conduct performance reviews, set objectives, and support career development.
  • Foster a collaborative, high-performing, and customer-focused team culture.
  • Develop and manage network operations budgets and resource plans.
  • Contribute to IT strategic planning and roadmap development within the Solutions Operations Domain.

Network Operations & Troubleshooting
  • Lead the design and evolution of scalable, secure, and resilient network architectures.
  • Evaluate emerging technologies and recommend improvements to existing infrastructure.
  • Develop and maintain network standards, policies, and design principles.
  • Provide hands-on support for complex network service requests and incidents.
  • Implement, monitor, troubleshoot, and resolve LAN/WAN, Wi-Fi, firewall, and VPN issues.
  • Escalate issues appropriately while maintaining accountability for resolution quality.

Operations & Process Improvement
  • Implement and enforce network operations processes, standards, and best practices.
  • Monitor performance metrics and identify improvement opportunities to optimize reliability and efficiency.
  • Drive initiatives to enhance knowledge management, automation, infrastructure as code, and proactive monitoring.
  • Conduct regular audits and vulnerability assessments of network infrastructure in coordination with Cyber Security.

Stakeholder Engagement & Collaboration
  • Collaborate with IT Solution Operations, Platform, and Solution teams to ensure seamless escalations.
  • Communicate team performance, network trends, and improvement initiatives to IT leadership.
  • Represent the Network Operations perspective in cross-domain discussions and initiatives.
  • Support the development and execution of business continuity and disaster recovery strategies for all network services, ensuring alignment with organizational requirements for Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).

Qualifications

Education and Experience Required:
  • Bachelor's degree in IT, Computer Science, Engineering, or related field
  • 5+ years of experience in network administration, network operations, or related IT infrastructure roles.
  • Demonstrated experience in team coordination or supervision in a network or IT operations environment.
  • Hands-on expertise with LAN/WAN, Wi-Fi, firewalls, VPNs, and network monitoring tools.
  • Software-defined networking experience
  • Experience in collaborating with IT domains and business stakeholders.
  • Strong communication skills for translating technical concepts to non-technical stakeholders.

Education and Experience Preferred:
  • Relevant certifications such as CCNA, CCNP, or equivalent
  • Prior experience leading a small team in IT network operations or infrastructure support.
  • Familiarity with ITIL or ITSM practices, including incident, problem, and request management.
  • Experience with hybrid and cloud networking environments.
  • Exposure to automation, network monitoring dashboards, and knowledge management initiatives to improve support efficiency.

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About MSA, The Safety Company

MSA, The Safety Company Careers

Join the dedicated team at MSA, The Safety Company, a global leader in the development, manufacture, and supply of safety products that protect people and facility infrastructures. MSA is recognized for its commitment to innovation, quality, and service.

Explore Job Opportunities

MSA, The Safety Company offers a variety of job opportunities that cater to a range of skills and professional interests. Each position at MSA is designed to contribute significantly to the safety and protection of lives at work and beyond.

Professional Growth and Employment Benefits

MSA, The Safety Company is committed to the professional growth of its team members. The company supports career advancement through leadership training programs, diversity initiatives, and continuous learning opportunities. Employment at MSA comes with competitive benefits, fostering a culture that values health, well-being, and job satisfaction.

Internship Programs

For those starting their careers, internships at MSA provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at MSA, The Safety Company work on projects that matter, gaining knowledge and expertise that are crucial for future employment.

Innovation and Leadership

At MSA, innovation is at the core of everything they do. The team is encouraged to lead with creativity and embrace new ideas that drive the industry forward. MSA’s leadership is deeply involved in ensuring that every team member has the resources and support needed to innovate.

Culture of Diversity and Inclusion

The culture at MSA, The Safety Company is built on a foundation of diversity and inclusion. Every team member’s unique background and perspective are valued, contributing to a richer, more creative, and productive work environment.

Networking and Career Development

MSA, The Safety Company encourages its employees to engage in professional networking and career development activities. These opportunities enhance their skills and connect them with professionals across the industry, opening doors to new career possibilities.

Hiring Process

The hiring process at MSA, The Safety Company is thorough, ensuring that both the company and its potential employees are a perfect match. Candidates who submit their resume and pass the initial screening will be invited for an interview to discuss their experiences and career aspirations.

Join the Team

MSA, The Safety Company is looking for passionate, curious, and innovative individuals to join their team. Explore open positions that match your skills and interests on the MSA Careers page. Discover how your expertise can contribute to a safer world.

Stay Connected

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