IT Systems EngineerIVX Health is seeking an
IT Systems Engineer to help maintain, secure, and improve the technology systems that support our growing organization. This role combines hands-on systems administration, cloud management, advanced troubleshooting, and automation across our Microsoft 365, Azure, identity, endpoint, and infrastructure environments. The ideal candidate brings strong technical expertise, a security-first mindset, and a commitment to delivering reliable technology services across a multi-site healthcare organization.
This is a full-time,
hybrid position. This team member will be working on-site at our Brentwood, TN Corporate Headquarters a minimum of
3 days per week.
What You'll Do- Manage Microsoft 365 & Azure Environments: Administer and maintain Microsoft 365 services and Azure cloud resources, ensuring systems are reliable, secure, and aligned with business needs.
- Maintain Identity & Endpoint Security: Manage user access, authentication, permissions, device configurations, software deployment, and endpoint security to protect company systems and information.
- Support Enterprise Infrastructure: Install, configure, maintain, and troubleshoot cloud and on-premises infrastructure, including servers, operating systems, network services, and business applications.
- Monitor Performance & Resolve Complex Issues: Identify and address system performance concerns, lead root cause analysis, and provide advanced technical support to resolve complex incidents and prevent recurring issues.
- Strengthen Security & System Resilience: Maintain secure configurations, coordinate vulnerability remediation, support backup and recovery processes, and help ensure compliance with healthcare privacy and security requirements, including HIPAA.
- Improve Efficiency Through Automation: Develop scripts and automated processes to streamline system administration, improve consistency, and support operational reporting and troubleshooting.
- Document Systems & Deliver Projects: Maintain technical documentation, configuration records, and support procedures while collaborating with internal teams and vendors to implement technology improvements and transition new services into ongoing support.
Essential Competencies & Skills- Strong hands-on experience administering Microsoft 365 and Microsoft Azure environments.
- Knowledge of Windows Server, Active Directory, DNS, DHCP, Group Policy, virtualization, storage, and hybrid environments.
- Proficiency in PowerShell scripting, with experience in Microsoft Graph, Azure CLI, Python, or other automation tools preferred.
- Strong networking knowledge, including TCP/IP, routing, switching, VPNs, firewalls, wireless networks, and secure connectivity.
- Experience with system monitoring, patching, backup and disaster recovery, vulnerability remediation, and configuration management.
- Ability to troubleshoot complex technical issues across cloud platforms, identity, endpoints, servers, networks, and applications.
- Understanding of security best practices, least-privilege access, change control, and healthcare technology compliance.
- Strong communication, documentation, organization, and customer service skills, with the ability to manage competing priorities and support distributed teams.
Required Education & Experience- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or an equivalent combination of education and relevant experience.
- 3-5 years of progressive experience in systems engineering, cloud administration, or enterprise systems administration.
- Demonstrated professional experience administering both Microsoft 365 and Microsoft Azure.
- Experience supporting distributed users and business locations in a security-conscious environment.
- Experience with NinjaOne or a comparable remote monitoring and management platform preferred; healthcare, regulated-industry, acquisition integration, or multi-site operational experience is also beneficial.
Additional Preferred Qualifications- Experience using approved generative AI tools or copilots to support scripting, troubleshooting, documentation, and IT process improvement.
- Familiarity with Microsoft 365 Copilot, Copilot Studio, Azure AI services, or AI-enabled workflow platforms.
- Relevant Microsoft certifications, such as Azure Administrator Associate, Microsoft 365 Administrator, Endpoint Administrator, Identity and Access Administrator, or Azure Network Engineer.
Benefits & PerksEligible employees may receive:
- Medical, Dental, and Vision Coverage
- Prescription Drug Coverage and Telemedicine Services
- Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and Flexible Spending Options
- 401(k) Retirement Plan with Company Match
- Life, AD&D, and Disability Insurance
- Accident, Critical Illness, and Hospital Indemnity Coverage
- Fertility and Family Planning Support
- Tuition Reimbursement and Certification Assistance
- Continuing Education and Professional Development Resources
- Employee Assistance Program and Wellness Support
- Paid Time Off
- Volunteer Time Off and Charitable Giving Match
- Employee Referral Bonus Program
Benefits may vary based on employment status and eligibility.
