Packaging Corporation of America

IT SYSTEMS ENGINEER II

Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor of Science in Information Technology Systems or equivalent required.
  • Minimum 5+ years experience in an industrial IT environment preferred.
  • Proficient in Windows Operating Systems, Active Directory, and group policies.
  • Experience with LAN/WAN configuration and troubleshooting.
  • Knowledge of VOIP systems administration and server support in virtual environments.
  • Familiarity with IBM AS400 operations a plus.
  • Strong organizational and problem-solving skills with effective communication abilities.

Responsibilities

  • Implement and configure hardware, operating systems, and applications for end-user devices.
  • Troubleshoot issues related to desktops, laptops, tablets, and mobile devices.
  • Support and mentor Systems Engineer I in technical tasks.
  • Interface with internal and external users to manage computing needs.
  • Investigate help desk service requests and resolve them efficiently.
  • Maintain and enhance user security and operating system administration.
  • Participate in rotational call duties as part of a 24x7 operation.

Benefits

  • Three weeks of paid vacation per year with pro-rated vacation during the first year.
  • Paid holidays throughout the year.
  • Eligible for medical, dental, and vision benefits within 30 days of employment.
  • Automatic enrollment in life, AD&D, and disability coverage upon hire.
  • 401k plan available with pre-tax and Roth contribution options and company matching contributions.
Full Job Description
IT Systems Engineer II - Counce Mill

The purpose of this position is to provide implementation, configuration, support and troubleshooting of all hardware, operating systems, applications and policies related to desktops, laptops, tablets, mobile devices and kiosk machines in the end user environment and support and mentor the Systems Engineer 1. This position is part of the local plant Information Services department. This person will interface with internal and external end-users to support and maintain end-user computing needs. The incumbent will report to the Manager, Information Services. Facility is a 24x7 operation; rotational call is required.

Education - Bachelor of Science, Information Technology Systems or equivalent. - Required.

Work Experience - A minimum of 5+ years previous work experience in an industrial environment related IT - preferred.
  • LAN/WAN investigation, configuration, and troubleshooting user/systems access and applications issues.
  • Experience with ITS user security and operating systems administration covering various platforms/applications.
  • Experience with VOIP system and administration.
  • Platforms must include Windows Desktops, Desktop Application Support and Design, and Operating systems.
  • Experience with server support in a virtual environment to include investigating and troubleshooting issues.
  • Applicant familiarity with IBM AS400 operations (Plus)
  • Experience investigating, documenting, and resolving help desk service requests and use of help desk software.

Skills -
  • Must be Windows Operating Systems literate. Proficient in active directory and group policy functionality.
  • Must have strong investigation and troubleshooting for problem solving for desktop, servers, and network equipment.
  • Effective use of troubleshooting tools like Wireshark, Fiddler, Linux/DOS utilities, and Windows PowerShell.
  • Must have strong organizational skills to handle numerous details, deadlines, and requests.
  • Must have the ability to adapt to and work effectively and independently in a fast paced, multitasking environment.
  • Must be able to evaluate and prioritize tasks for efficiency and completeness.
  • Strong verbal and written communication skills with the ability to effectively communicate with individuals throughout the company on departmental procedures, policies, and requests for information.
  • Able to work rotational call, afterhours, and weekends as assigned or needed.
  • Certifications a Plus.
  • Must be able to interact effectively and professionally with all levels of plant, mill and corporate personnel and with customers and vendors.


COMPENSATION AND BENEFITS

  • Starting salary range for position: $80,000 to $92,000
  • Paid Vacation: Three (3) weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year.
  • Paid Holidays.
  • Within the first 30 days of employment, an employee (and their dependents) is eligible to enroll in certain benefit coverages -- medical, dental, and vision - and are automatically enrolled in life, AD&D, and disability coverages.
  • Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions
  • Disclaimer: The Compensation and Benefits information in this posting represents PCA's good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.


Qualified Applicants must apply at careers.packagingcorp.com to be considered.

About Packaging Corporation of America

Packaging Corporation of America (PCA) is the fourth largest producer of containerboard and corrugated packaging products in the United States. Our focus on a single line of business not only differentiates us from our major competitors, but also helps us achieve levels of operational excellence that are highly respected within the industry. A leader in integration, PCA converts approximately 83% of the containerboard it produces into finished corrugated containers for a broad base of both local and national accounts. With 2012 net sales at a record $2.8 billion and 8,600 employees, PCA produced 2.6 million tons of containerboard and shipped 34.7 billion square feet of corrugated products

**Packaging Corporation of America Careers**

Join the dynamic team at Packaging Corporation of America (PCA), a leading provider of packaging solutions, and be part of a company that values innovation, leadership, and diversity. At PCA, we offer a range of job opportunities that allow you to put your skills to work in a thriving environment that fosters growth and professional development.

Work You’ll Do

At PCA, you will collaborate with some of the most talented professionals in the industry. Our culture is built on a foundation of respect, integrity, and commitment, where each team member’s contribution is valued. Engage in work that makes a difference, not just within the company but also in the world of packaging solutions, driving sustainability and efficiency.

Innovate and Lead

Embrace the opportunity to lead projects that challenge the status quo and advance your leadership skills. PCA is at the forefront of packaging innovation, and by joining our team, you will play a pivotal role in shaping the future of packaging. Our leadership and diversity training ensure that you are equipped to make impactful decisions that promote inclusivity and creativity.

Career Growth and Development

PCA is committed to the career progression of our employees. Whether you are looking for a position straight out of college or are a seasoned professional, PCA offers career paths that help you achieve your ambitions. With our extensive training programs and networking opportunities, you can enhance your abilities and advance your career within the company.

Internship Programs

Start your career journey with PCA through our internship programs. Gain hands-on experience, work on real projects, and learn from leaders in the industry. An internship at PCA not only enhances your resume but also gives you a taste of what it’s like to work in a leading packaging company, making it a valuable first step in your professional life.

Benefits and Culture

At PCA, we understand that our employees are our greatest asset. That’s why we offer competitive benefits to ensure their well-being and support their work-life balance. From health and wellness programs to flexible working conditions, we prioritize the needs of our team members.

Join Our Team

Explore the job opportunities at Packaging Corporation of America and find the position that matches your skills and interests. We are continuously hiring and looking for individuals who are passionate, curious, and eager to drive innovation in the packaging industry.

Stay Connected

Keep up to date with the latest developments at PCA and in the packaging industry. Follow our careers blog for tips on preparing your resume, acing your interview, and succeeding in your new role. Join our community of driven professionals and see where your career at PCA can take you.

Apply Now

Ready to take the next step in your career? Search open positions at Packaging Corporation of America, personalize your job alerts, and apply today. Discover the exciting and rewarding career opportunities that await you at PCA.

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Join Packaging Corporation of America and be part of a company that is leading the way in innovative and sustainable packaging solutions. Your future starts here!
Learn more about Packaging Corporation of America
Size
15,200 employees
Market Cap
$11.8 billion
Industry
Net Income
$461.1 million
Founded
1959
5 Year Trend
+6%
Revenue
$6.6 billion
NASDAQ

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