Computer World Services Corp. (CWS)

IT Systems Analyst IV (AMAC)

Computer World Services Corp. (CWS) • $85K — $102K *
San Antonio, TX 78228In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree (or equivalent) plus 3 years of experience, or 6 years of related experience
  • Excellent verbal and written communication skills
  • Strong critical thinking skills
  • Required certifications: IAT II - Security+, CySA+, GSEC, GICSP, SSCP, CND, CCNA-Security or higher
  • Desired certifications: CASP, GCIM, CISM, or CISSP
  • Top Secret clearance with SCI Eligibility.

Responsibilities

  • Provide support to resolve MAJCOM priorities
  • Coordinate operations with 616 OC for AFCYBER priorities
  • Track high interest items for AFIN operations
  • Respond to RFIs from leadership & external agencies
  • Direct troubleshooting of outages and degradations
  • Coordinate and maintain situational awareness of network operations
  • Identify and implement solutions for complex network issues

Benefits

  • Support for a 24/7/365 mission with shift flexibility
  • Work schedule includes four 10-hour days with three days off
  • Opportunities for coordination and collaboration with military and civilian teammates
  • A chance to engage in a dynamic cybersecurity environment
  • Exposure to high-stakes mission assurance operations
  • Involvement in multi-area cyber operations including engineering and tactical support.
Full Job Description
This position supports the Air Force's AFIN Mission Assurance Center (AMAC) Crew. Provide Tactical Command and Control support for the 688th Cyberspace Wing's Cyberspace Operations and Support missions. Execute tasks assigned to crew and assist contractor/military/civilian teammates as needed.

Provide support to multiple mission areas to include Cyber Operations Control, Terrain Awareness, Integrated Security, and Problem Operations. Initiate, coordinate, and/or participate in network operations with all enterprise mission partners. Maintain situational awareness and deconflict all network operations across the AFIN. Coordinate and track immediate support to resolve top priorities from the AFCYBER Operate Prioritization List. Brief the status of all OPREPs/SITREPs/MISREPs/AFCYBER Priorities/High Interest Items/outages/NDCIs/ASIs/PONDs and an overview of current 24-hr CTO missions and updates from the AFIN SOC. Conduct initial review of all Requests for Support (RFS). Participate in weekly Engineering RFS Board to discuss RFS statuses and maintain situational awareness of all requests

Key Tasks & Responsibilities

  • Provide support to resolve MAJCOM priorities
  • Coordinate with 616 OC for AFCYBER priorities
  • Track high interest items for AFIN operations
  • Respond to RFIs from 688 CW leadership & external agencies
  • Maintain knowledge of Change Request (CRQ) processes
  • Coordinate & maintain situational awareness & deconflict all network operations with mission partners
  • Direct troubleshooting of outages, degradations, & isolations
  • Submit CCIRs to 688 CW leadership & 616 OC
  • Troubleshoot network issues with established procedures
  • Generate CTOs for assignment to all applicable 688 CW tactical units
  • Conduct mission review of CTOs from all applicable 688 CW tactical units
  • Execute initial triage/scoping of network assessments
  • Coordinate with 688 CW/A2O for reports/tippers related to vulnerability management, DCO high interest items, and emerging cyber threats
  • Maintain ability to identify threats and vulnerabilities using ARAD/Tanium toolset
  • Identify solutions for complex network system issues
  • Provide initial triage and scoping of network infrastructure during outage resolution
  • Serve as liaison to 38th Engineering Squadron
  • Coordinate engineering support for complex outages, OPREPs, & extended service degradations
  • Coordinate requests for engineering support
  • Complete administrative tasks as required
  • Complete other duties as assigned


Education & Experience

  • Requires a bachelor's degree (or equivalent) +3 years of experience, or 6+ years of related experience
  • Must have excellent verbal and written communication skills
  • Must have excellent critical thinking skills


Certifications

  • Required: IAT II - Security+, CySA+, GSEC, GICSP, SSCP, CND, CCNA-Security, or higher
  • Desired: CASP, GCIM, CISM, or CISSP


Security Clearance

  • Top Secret with SCI Eligibility


Other (Travel, Work Environment, Administrative Notes, etc.)

  • Shift - This is a 24/7/365 mission, and the ability to support Days, Swings, and Mids operations is required. If a schedule change is required to support operations, you will be provided with as much notice as the situation allows. All shifts are four 10-hour days with three days off. Extended hours/days may be required on occasion.


About Computer World Services Corp. (CWS)

**Computer World Services Corp. (CWS) Careers**

Join the dynamic team at Computer World Services Corp. (CWS), a leader in providing innovative IT solutions and services. At CWS, job opportunities abound for professionals eager to advance their careers in technology and consulting.

Work You’ll Do

At Computer World Services Corp. (CWS), professionals will find themselves at the forefront of digital transformation, helping to shape the future of technology across various industries. The company offers a unique position in the marketplace, combining industry expertise, leadership in innovation, and a commitment to digital advancement.

Explore Career Opportunities

Computer World Services Corp. (CWS) is actively hiring and offers a range of positions from entry-level to senior leadership roles. Explore job opportunities that match your skills and interests in an environment that fosters professional growth and development.

Innovative Work Environment

Engage in groundbreaking projects that push the boundaries of technology and consulting. Computer World Services Corp. (CWS) is dedicated to innovation and excellence, providing employees with the opportunity to work on challenging assignments that drive significant impact.

Join a Diverse and Inclusive Team

Computer World Services Corp. (CWS) believes in the power of diversity and inclusion. The company fosters a culture where differences are embraced, and everyone is given the platform to thrive. Join a team where diversity training and leadership are part of everyday growth and development.

Internship Programs and Employment Benefits

Start your career with Computer World Services Corp. (CWS) through robust internship programs designed to give you a competitive edge. Full-time positions offer substantial benefits, including professional development programs, networking opportunities, and a supportive work environment that champions career advancement and personal growth.

Future-Proof Your Career

With Computer World Services Corp. (CWS), advance your career to new heights with access to unmatched training, certification support, and leadership development programs. The company is committed to the professional growth of its team members, ensuring that each individual's career journey is both rewarding and fulfilling.

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Learn more about Computer World Services Corp. (CWS)
Size
251 employees
Industry
Information Technology
* Ladders Estimates

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