Reports To: Director of IT

FLSA Classification: Full-Time, Exempt, Salary Range $39.26-$53.66.

Essential Functions
- Server Management: Install, configure, and maintain Windows and Linux servers to
ensure high availability and optimal performance.
- Network Administration: Administer network devices, including routers, switches, and
firewalls. Monitor network traffic and troubleshoot connectivity issues.
- Security Measures: Implement and maintain security measures to safeguard the
organization's data and systems. This includes firewalls, intrusion detection systems,
and antivirus solutions.
- Virtualization and Cloud Computing: Manage virtualization platforms (e.g., VMware,
Hyper-V) and cloud environments (e.g., AWS, Azure, Google Cloud) to optimize resource
utilization and scalability.
- Backup and Disaster Recovery: Establish and maintain backup strategies and disaster
recovery plans to ensure data integrity and business continuity.
- User Support and Training: Provide technical support to end-users, addressing hardware
and software issues promptly. Conduct training sessions to empower users with
essential IT knowledge.
- Active Directory and Identity Management: Administer user accounts, groups, and
access control policies in Active Directory. Ensure proper authentication and
authorization mechanisms are in place.
- Monitoring and Alerting: Implement automated monitoring systems to proactively
identify and address potential issues. Respond to critical incidents in a timely manner.
- Documentation and Reporting: Maintain detailed documentation of system
configurations, procedures, and policies. Generate regular reports on system
performance and security status.
- Other duties as assigned.

Kind and professional demeanor.
- Professional and well-groomed appearance at all times.
- Communicate positively and effectively, both written and verbally, with patients, family,
and staff.
- Demonstrate effective organizational skills in an evolving environment.
- Work with honesty, compassion and integrity at all times.
- Understand and adhere to the scope of service for the department and this position.
- Understand and adhere to all of PMC's policies and procedures.
- Understand and adhere to PMC's Code of Conduct.
- Adhere to the strictest confidentiality and HIPAA regulations.
- Demonstrate a commitment to building and sustaining a diverse, inclusive, and
equitable working environment.
- Ability to remain calm and efficient in emergency situations.
- Demonstrate strong problem-solving skills.
- Demonstrate strong emotional intelligence.