Hadrian

IT System Admin

Hadrian$91K — $109K *
Mesa, AZ 85204In-Person
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in IT, with 2+ in a systems admin or engineering role.
  • Experience in on-site production environments like factories or labs.
  • Knowledge of Kubernetes; familiarity with deploying and troubleshooting.
  • Strong outage management skills with service logs and backend monitoring.
  • Hands-on with Okta, Microsoft 365, and MDM; direct rollout experience required.
  • Proficient in scripting languages (Python, PowerShell, JavaScript).
  • Experience in building service desk automation tools and AI chatbots.
  • Good understanding of identity and access security patterns.
  • Familiarity with Windows, macOS, and Linux environments.

Responsibilities

  • Setup IT infrastructure for new factory sections, including networking and identity provisioning.
  • Collaborate with teams to deploy Kubernetes nodes and factory services.
  • Troubleshoot and lead incident response for IT service outages.
  • Develop AI tooling and internal tools to enhance service desk efficiency.
  • Manage key platforms like Okta, Microsoft 365, and Jira end-to-end.
  • Automate repetitive tasks with scripting and integrations.
  • Mentor junior Technicians and Analysts in troubleshooting and ticket handling.

Benefits

  • Medical, dental, vision, and life insurance for employees.
  • 401(k) retirement plan.
  • Relocation assistance in certain cases.
  • Flexible vacation policy.
  • Opportunity to receive equity in the company.
Full Job Description
The Role

Hadrian's factories run on tight IT. If a laptop, login, or line-side device is down, work stops. As an IT Systems Administrator, you own the platforms and services that hold the factory together. You design, deploy, and harden the systems the shop floor and the rest of IT run on every day. This is a factory-focused role. You will help spin up new factory sections, partner with factory and platform teams to deploy Kubernetes nodes and line-side services, and jump in fast when something goes down. You will also build the AI tooling and internal tools that make the service desk faster and free up the team from doing the same thing twice.

What You'll Do
  • Spin up new factory sections from an IT perspective. Rack gear, cable, image endpoints, provision identity and access, and hand over clean documentation to the site team.
  • Partner with factory, platform, and infra teams to deploy Kubernetes nodes and line-side services.
  • Own the IT side of the rollout: networking, identity, endpoint config, and monitoring.
  • Troubleshoot when services go down. Own the first hard triage on the IT side, work incidents in real time with platform and networking teams, and lead the follow-up so the same fire does not start twice.
  • Build AI tooling and internal tools for the service desk. Wire chatbot skills into our real systems, build agent assist, and script the boring parts so Techs and Analysts move faster.
  • Own our core platforms end to end: Okta, Microsoft 365, Box, Jira, MDM, and the tools that plug into them.
  • Design and build identity, access, and lifecycle flows. Set up SSO, SCIM, groups, and least-privilege patterns that scale with the factory footprint.
  • Automate the boring stuff. Write scripts and integrations that cut manual work for Technicians and Analysts.
  • Partner with Security, Infrastructure, and DevOps on hardening, logging, and compliance across the factory IT stack.
  • Mentor Technicians and Analysts. Review their tickets, share patterns, and help them grow.
  • Own the runbooks, architecture notes, and change records for the systems you run.

What We're Looking For
  • 5 or more years in IT, with at least 2 in a systems admin, IT engineer, or platform role.
  • Hands-on experience supporting or building services in a factory, warehouse, lab, or other on-site production environment.
  • Working knowledge of Kubernetes. You have deployed, upgraded, or troubleshot nodes and workloads, even if a platform team owns the cluster.
  • Strong outage instincts. You can read logs, follow a service from endpoint to backend, and stay calm while people are watching.
  • Deep hands-on experience with Okta or another SSO, Microsoft 365, and MDM. You have driven a rollout, not just clicked around in the console.
  • Strong scripting and API skills (Python, PowerShell, JavaScript, or similar). You can read docs, wire up two systems, and leave notes the next person can follow.
  • Experience building tools or automations that make a service desk faster. AI chatbot skills, agent assist, ticket deflection, or internal admin tools all count.
  • Solid grasp of identity, access, and endpoint security patterns.
  • Comfort across Windows, macOS, and Linux.
  • Clear writer. Your Jira updates, runbooks, and design docs are easy to follow.
  • Calm and steady when things break at 6 a.m. or on a Saturday.
  • Able to work on-site at our Mesa, AZ factory.
  • Able to lift up to 50 lbs and move hardware around the factory floor as needed.

What Will Set You Apart
  • Degree or coursework in Computer Science, Information Systems, or a related field.
  • Prior software engineering work, even at a small scale. You can build the tool, not just spec it.
  • Experience with Terraform, Ansible, Helm, or another infra-as-code tool for SaaS, endpoints, or Kubernetes.
  • Networking depth: VLANs, firewalls, VPN, or Wi-Fi in a factory or campus setting.
  • Familiarity with observability tools such as Grafana, Prometheus, or Datadog.
  • Experience with compliance frameworks such as ISO 27001, SOC 2, NIST 800-171, or CMMC.
  • Time spent in a manufacturing or hard-tech environment.

Compensation

For this role, the target salary range is $91,000 - $109,000 (actual range may vary based on experience).

This is the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.
Benefits for Full-time Employees
  • Medical, dental, vision, and life insurance plans for employees
  • 401k
  • Relocation support may be provided for certain situations, based on business need.
  • Flexible vacation policy
  • Equity

About Hadrian

Hadrianadri?ja?n?s]; 24 January 76 – 10 July 138) was Roman emperor from 117 to 138. He was born in Italica, a Roman municipium founded by Italic settlers in Hispania Baetica and he came from a branch of the gens Aelia that originated in the Picenean town of Hadria, the Aeli Hadriani. His father was of senatorial rank and was a first cousin of Emperor Trajan. Hadrian married Trajan's grand-niece Vibia Sabina early in his career before Trajan became emperor and possibly at the behest of Trajan's wife Pompeia Plotina. Plotina and Trajan's close friend and adviser Lucius Licinius Sura were well disposed towards Hadrian. When Trajan died, his widow claimed that he had nominated Hadrian as emperor immediately before his death. Rome's military and Senate approved Hadrian's succession, but four leading senators were unlawfully put to death soon after. They had opposed Hadrian or seemed to threaten his succession, and the Senate held him responsible for their deaths and never forgave him. He earned further disapproval among the elite by abandoning Trajan's expansionist policies and territorial gains in Mesopotamia, Assyria, Armenia, and parts of Dacia. Hadrian preferred to invest in the development of stable, defensible borders and the unification of the empire's disparate peoples. He is known for building Hadrian's Wall, which marked the northern limit of Britannia.
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