Employment opportunity number
26.71
Department
Information Technology & Learning Commons
Salary
$39.75 to $47.32 hourly
Term
Permanent
Campus
Whitehorse, Ayamdigut
Closing date
August 20, 2026
Job Profile
IT Support Technician Information Technology & Learning Commons
Ayamdigut (Whitehorse) Campus
Full-Time Permanent
Wage: $39.75 to $47.32 hourly
(Based on 75 hours bi-weekly)
Employment Opportunity No.: 26.71
Closing date: August 20th, 2026
As the IT Support Technician, you will diagnose, troubleshoot, resolve, and escalate hardware, software, network, and audiovisual issues. You will install, configure, maintain, and repair computers, mobile devices, software, peripheral devices, and classroom technology; support software updates and technology deployments; and maintain accurate records of IT assets, service requests, software installations, and technical documentation.
You will also provide technical guidance and user education to faculty, staff, and students, collaborate with IT team members and external vendors, and research practical technology and process improvements that strengthen the quality, reliability, and efficiency of IT services.
Qualifications• A diploma in Information Technology, Computer Science, Network Administration, or a related field. An equivalent combination of education, industry certifications, and directly related experience may be considered.
• A minimum of two years of experience providing technical support in a help desk or desktop support environment.
• Experience installing, configuring, maintaining, and troubleshooting computer hardware, software, peripheral devices, and audiovisual technology.
• Strong troubleshooting, customer service, and communication skills.
• Ability to manage competing priorities and work both independently and collaboratively.
Assets:• Experience supporting technology in a post-secondary or similarly complex environment.
Quoting the employment opportunity number, please send your cover letter and resume to:
Human Resource Services
Yukon University, Box 2799
Whitehorse, Yukon, Y1A 5K4
Fax: 867 668 8896
Email:
[email protected] Applicants should clearly outline all relevant qualifications since selection for interview will be based on applications submitted. A statement of qualifications, which outlines the selection standards, and a position description are available in PDF format for all Bargaining Unit positions, by following the links above.
Please be prepared to provide official transcripts upon request.
We wish to thank all applicants for their interest, but advise that only those selected for an interview will be contacted.
