Salary : $4,770.00 - $8,589.00 Monthly
Location : Baton Rouge, LA
Job Type: Classified
Job Number: OTS 082126B ERG
Department: Division of Administration-Office of Technology Services
Opening Date: 08/21/2026
Closing Date: 8/28/2026 11:59 PM Central

About this Job
The Division of Administration/Office of Technology Services has a vacancy. This position is located in the Agency Relationship Management section. This job title has an assigned pay grade of TS-314. Req. 224355

The Agency Relationship Management (ARM) division of OTS serves as the organizational liaison between the State Chief Information Officer (CIO) and the agencies served by OTS. The incumbent is responsible for working with other ARM staff members on task such as managing project deliverables, technology procurement, and agency business needs of a technical nature, that require significant contributions of resources from multiple OTS operational units to the benefit of specific customer agencies.

Minimum Qualifications
Five years of experience in information technology, program management, project management, or business analysis; OR

Six years of full-time work experience in any field plus three years of experience in information technology, program management, project management or business analysis; OR

An associate's degree in information technology plus three years of experience in information technology, program management, project management or business analysis; OR

A bachelor's degree plus three years of experience in information technology, program management, project management or business analysis; OR

A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus two years of experience in information technology, program management, project management or business analysis; OR

A master's degree plus two years of experience in information technology, program management, project management or business analysis.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information
Job Duties:

-Support OTS initiatives on behalf of customer agencies, ensuring the application of industry-recognized project management best practices, so initiatives are completed on-target, on budget and on time, according to the expectations of the key project stakeholders. Engage customer agency stakeholders to ensure clearly defined project goals and align with agency strategic goals and to ensure the funding sources for the project are committed to the OTS costs throughout the life cycle of the project. Engage OTS operational units to ensure allocation of both required human and technical resources to deliver the required work products according to the project timeline. Maintain consistent communications to all stakeholders throughout the life cycle of the project, with specific regard to project timelines, risks, costs, and other concerns.

-Prepare, maintain and report project status according to the requirements set forth in the project charter and subsequent project documents. Assist an OTS Agency Relationship Manager in outreach to customer agency to ensure consistency with OTS messaging to customer agencies in regards to the assigned project.

-Cultivate a working relationship with key stakeholders of both the customer agencies and the OTS operational units to ensure continual engagement and commitment throughout the life cycle of projects or endeavor. Participate in strategy meetings with the customer agency and OTS Agency Relationship Manager, as requested. Participate in internal OTS meetings with OTS operational units and OTS Agency Relationship Manager, as requested.

-Perform all other tasks, special projects, analysis, studies, and plans as directed.

Position-Specific Details:

Appointment Type: This vacancy will be filled by either a new hire or the promotion of a current, permanent-status classified employee.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.

*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education).Resumeswill notbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. Transcripts can be added as an attachment to your online application. The selected candidate will be required to submit original documentation upon hire.
For further information about this posting, please contact:
Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources

01

Please share your experience working with Agency Executives managing IT budgets and expenditures, reconciling IT invoices on behalf of customer agencies, and supporting customer agencies in emergency operations, and/or continuity of operations.
02

Please share your experience in gathering device specifications from users, gathering vendor quotes for acquisitions and submitting acquisition requests for customer agency budget commitment.
03

Please share your experience in strategic planning.
04

Please indicate if you have achieved certifications in Business Relationship Management, Project / Program Management, Business Analysis, or other areas that you believe are applicable to this position.
05

Please share your experience in applications development, software / hardware support, information security, and/or end-user support.
06

Please share your experience working or familiarity with the Department of Public Safety (DPS), along with the date ranges of these experiences.
07

If you are qualifying for this position with one of the degree options provide the level of degree, major as given on your official transcript, school name, and date earned for each degree you have completed. Example: (Bachelor in biology at Louisiana State University May 2012)If you are not qualifying under a degree option enter N/A.
08

If you have completed twenty-four semester hours in information technology, computer science, engineering, mathematics, or business analytics provide the qualifying courses include the course number, course title, credit hours, and college/university. (Ex. BIOL 1001 - General Biology - 3 hrs - LSU)If you have not you can enter N/A.
Required Question