Sentara Healthcare

IT Specialty Analyst - Remote

Sentara Healthcare$75K — $95K *
US-Anywhere
+ 2 other locationsRemote
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of relevant experience with a degree or 5+ years without one
  • In-depth knowledge of business/clinical applications
  • Experience in analyzing software needs and optimizing processes
  • Ability to create and document workflow assessments
  • Familiarity with problem, incident, and change management

Responsibilities

  • Support and optimize software applications on a day-to-day basis
  • Analyze and evaluate business and clinical needs for software enhancements
  • Develop and execute system test plans for software updates
  • Provide daily on-call support for application issues
  • Coordinate project planning around software releases
  • Communicate software issues and required enhancements
  • Oversee smaller-sized projects or components of projects

Benefits

  • Medical, Dental, and Vision plans
  • Adoption, Fertility, and Surrogacy reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance up to $5,250/year
  • Student Debt Pay Down up to $10,000
  • Certification reimbursement and access to professional development
  • Pet Insurance
  • Legal Resources Plan
  • Potential for annual discretionary bonus
Full Job Description
City/State
Virginia Beach, VA

Work Shift
First (Days)

Overview:
Sentara is hiring an IT Specialty Analyst!

This position is fully remote.

Overview

Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements. Analyzes business / clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses. Possesses in-depth business / clinical and application knowledge and experience. Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications. Develops system test plans and performs testing of software upgrades and patches. Maintains a record of test progress and test results. Responsible for problem, incident, and change management and service requests. Provides daily on-call support to the customer base for application-related issues. Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs. Responsible for the communication of software issues, requirements, upgrades, and enhancements.

Oversees smaller-sized projects or components of projects.

Coordinates implementation or project planning around software application releases.

Possesses a key certification(s) or other credential(s) which is determined central to the systems or applications supported.

An Experienced Professional applies practical knowledge of job areas typically obtained through advanced education and work experience. Responsibilities typically include:
• Works independently with general supervision.
• Problems faced are difficult but typically not complex.
• May influence others within the job area through explanation of facts, policies, and practices.

Education
  • 3 years of relevant experience with a degree (Required)

or
  • 5+ years of relevant experience without a degree (Required)
  • Experience in lieu of a Bachelor's Degree

Certification/Licensure
  • No specific certification or licensure requirements


Experience
  • 3 to 5 years of relevant experience (Required)


Benefits: Caring For Your Family and Your Career

Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.

For positions that are available as remote work,Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

About Sentara Healthcare

Sentara Healthcare is a not-for-profit healthcare system that operates hospitals, outpatient care centers, imaging centers, and other healthcare facilities in Virginia and North Carolina. The system provides a range of medical services, including cancer care, heart and vascular care, orthopedics, pediatrics, and women's health. Sentara Healthcare also offers health plans and wellness programs. The system is committed to providing high-quality, patient-centered care and has received numerous awards and recognitions for its clinical outcomes and patient satisfaction.
Learn more about Sentara Healthcare
Size
30,000 employees
Industry

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