IT Specialist (Webmaster)

Nuclear Regulatory Commission

$90K — $120K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in managing large-scale cloud-hosted web environments.
  • Proven track record as a Project Manager or Contracting Officer's Representative (COR) for web-related projects.
  • Advanced analytical skills for technical problem solving and root cause analysis.
  • Strong communication skills, able to transmit complex technical information to varied audiences.
  • Advanced knowledge of web technologies and application management.

Responsibilities

  • Lead the design and development of secure, efficient web environments.
  • Monitor performance and connectivity of web services in collaboration with infrastructure teams.
  • Develop and maintain security and disaster recovery plans for web content management.
  • Act as a Contracting Officer's Representative or Project Manager for web-related contracts.
  • Evaluate and implement new web technologies while assessing their impact on current infrastructure.
  • Oversee teams of NRC staff and contractors, ensuring projects meet deadlines and budget constraints.
  • Analyze technical challenges, providing innovative solutions to enhance web infrastructure.

Benefits

  • Comprehensive health and life insurance plans.
  • Flexible Spending Account for health and dependent care.
  • Dental and vision insurance coverage.
  • Retirement savings plan similar to a 401(k).
  • Generous leave policies including annual leave and paid sick leave.
  • Eleven paid holidays per year.
  • Transit benefits for commuting costs.
Full Job Description
Summary

This position is located in IT Services Development and Operations Division. This job opportunity announcement may be used to fill additional vacancies within the agency.

The supervisor is Ed Madden.

This position is subject to Confidential Financial Disclosure reporting requirements. This position is not subject to security ownership restriction reporting requirements.

Duties

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As the Senior Information Technology Specialist at the GG-14 grade, you will serve as a subject matter expert and technical lead for the NRC's external website (primary) and internal website (backup). You will be responsible for the technical planning, design, development, architecture, testing, publishing, analysis, implementation, and management of the web content management systems and associated web operations. Your duties will include, but are not limited to:

  • Leading the design, development, and management of large-scale, cloud-hosted web environments, ensuring the NRC's websites are secure, reliable, and efficient.
  • Monitoring website performance and capacity, coordinating with infrastructure staff to ensure optimal connectivity and prevent performance degradation.
  • Developing and maintaining security, disaster recovery, archiving, and backup/recovery plans for web content management platforms, and ensuring regular testing and compliance.
  • Serving as the technical authority and Contracting Officer's Representative (COR) and/or Project Manager (PM) for contracts related to web content creation, publishing, maintenance, and security.
  • Evaluating and implementing new web technologies and products, including conducting impact analyses on the current infrastructure and recommending enhancements.
  • Overseeing and providing direction to mixed teams of NRC staff and contractors, ensuring projects are completed on schedule, within budget, and to agency standards.
  • Analyzing complex technical issues, performing root cause analysis, and developing innovative, sustainable solutions to improve web infrastructure reliability and efficiency.
  • Providing authoritative technical input and recommendations for strategic IT planning and agency-wide web initiatives.
  • Communicating complex technical information clearly and effectively to both technical and non-technical audiences, including preparing executive briefings and technical documentation.
  • Ensuring compliance with NRC and federal IT security and privacy requirements.
  • Monitoring and mitigating security threats to NRC web properties, and documenting incident responses as necessary.
  • Acting as the primary point of contact for interactions with NRC project managers and contractors hosting NRC content on third-party web domains.


Requirements

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Conditions of employment

You must meet the qualifications for this position by no later than 30 calendar days after the closing date of this announcement and before placement in the position.

All information in your resume must be true and accurate.

Conditions of Employment:

  • U.S. Citizenship Required
  • This is a Drug Testing position
  • Must be able to meet and maintain security & suitability requirements.
  • Must have Contracting Officer's Representative (COR) certification at the appropriate level, or ability to obtain certification within a specified period.
  • As a condition of employment for accepting this position, you may be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
    • your performance and conduct;
    • the needs and interests of the agency;
    • whether your continued employment would advance organizational goals of the agency or the Government; and
    • whether your continued employment would advance the efficiency of the Federal service.


Upon completion of your trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

In order to qualify for this position, you must have at least one year of specialized experience at the next lower grade level in the Federal service or equivalent experience in the private or public sector.

SPECIALIZED EXPERIENCE is defined as:

  • Leading the design, development, implementation, and management of large-scale, cloud-hosted web environments, including the development of functional requirements, architecture, and security protocols.
  • Managing complex web-related projects and contracts as a COR or PM, including planning, documentation, oversight, and ensuring delivery within scope, schedule, and budget.
  • Conducting advanced analysis and root cause investigation of complex technical issues impacting web systems, and developing effective, sustainable solutions.
  • Providing authoritative technical guidance and recommendations on web software, cloud-hosted services, and hardware to improve organizational web operations.
  • Communicating highly technical information clearly to diverse stakeholders, including senior management, technical teams, and external partners.


The ideal candidate will be able to demonstrate the following:

  1. Demonstrated advanced knowledge of technical and application (Web Technologies)
  2. Demonstrated knowledge of Project and Contract Management principles sufficiently in managing web-related projects and contracts, including planning, documentation, and oversight as COR or PM.
  3. Ability to analyze complex technical problems, perform root cause analysis, and recommend effective solutions.
  4. Demonstrated the ability to communicate complex technical information clearly and effectively to both technical and non-technical audiences. Translates technical concepts into plain language, ensuring understanding across diverse stakeholders.


A description of how you possess the specialized experience as well as how you meet the qualifications desired in an ideal candidate must be addressed in your resume. Applicants may also use the supplemental vacancy question to provide additional information pertaining to the specialized experience and ideal candidate criteria.

PLEASE BE CLEAR AND CONCISE. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Education

There are no education requirements for this position.

Additional information

This position may be eligible for situational telework in accordance with agency policy.

Selectees will be required to complete a "Declaration of Federal Employment", (OF-306), prior to being appointed to determine their suitability for Federal employment and to authorize a background investigation. False statements or responses on your resume or questionnaire can jeopardize your employment opportunity and subject you to disciplinary action, including removal from Federal service.

The NRC is a zero-tolerance agency with respect to illegal drug use. Individuals selected for these positions will be subject to pre-appointment drug testing.

A transferable security clearance from another agency or a background investigation leading to a clearance is required for all new hires. To begin work at the NRC without a security clearance, you must be granted a temporary waiver of the required clearance, referred to as a 145(b) waiver. To be eligible for a 145(b) waiver you will need a favorable education verification, reference, credit, and criminal history checks. If a waiver is granted, the successful completion of a background investigation and favorable adjudication is required for continued employment.

If you have resided outside the U.S. for an extended period of time, the agency may not be able to (1) grant the 145(b) waiver where the required investigation cannot be completed in a timely manner, or (2) achieve timely completion of the background investigation required for a security clearance.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

As an NRC employee you will enjoy excellent Federal Benefits, including: comprehensive health and life insurance plans; Flexible Spending Account Program for health and dependent care; Dental and Vision Insurance; retirement savings and investment plan similar to 401(k) (Thrift Savings Plan); annual (vacation) and paid sick leave; family friendly leave policies; 11 paid holidays per year; transit benefits. This link provides an overview of the benefits currently offered to Federal employees.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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