Summary

This position is part of the Defense Threat Reduction Agency, C4 Systems Directorate (J6).

Duties

Help

As a IT SPECIALIST (PLCYPLN) at the GS-2210-13 some of your typical work assignments may include:

• Leads the analysis, planning, and design of the agency's enterprise architecture, serving as the final technical authority on IT standards, platforms, and configurations to enhance the end-user experience.
• Develops and executes short- and long-range IT modernization plans, directing resources to integrate new technologies like the ServiceNow platform and next-generation desktop solutions.
• Interprets high-level guidance from the Department of War (DoW) to develop, implement, and audit agency-specific IT policies, ensuring alignment and conformance across all programs.
• Manages the full lifecycle for key IT modernization projects, directing personnel and financial resources to ensure initiatives like the ServiceNow implementation are completed on schedule and within budget.
• Acts as the primary decision-maker to adjudicate conflicting stakeholder requirements, prioritize IT investments, and resolve critical technical problems related to architecture and projects.
• Serves as the lead change agent for the adoption and optimization of the ServiceNow platform, with direct responsibility for the ITSM, ITOM, and Software/Hardware Asset Management (SAM/HAM) modules.
• Establishes and monitors key performance indicators (KPIs) to provide data-driven assessments of the agency's IT performance, system health, and end-user satisfaction to leadership.

Requirements

Help

Conditions of employment

• Must be a U.S. Citizen
• Occasional Travel: Travel in the performance of temporary assignments may be required up to 10% of duty time
• Work Schedule: Full-time
• Males born after 12-31-59 must be registered for Selective Service
• Suitable for Federal employment, determined by a background investigation
• May be required to successfully complete a probationary period
• Overtime/compensatory time may be required to accommodate operational needs of the organization
• Tour of Duty: Flexible
• Recruitment Incentives: May be authorized based on available funding
• Fair Labor Standards Act (FLSA): Exempt
• Financial Disclosure: Not Required
• Telework Eligibility: This position is in-person located at Ft. Belvoir, VA. May be eligible for limited, situational telework subject to supervisory approval and not to exceed current Agency guidelines. Not eligible for remote telework
• Must be able to obtain and maintain a TOP SECRET/SCI security clearance
• Subject to pre-employment drug testing and periodic drug testing thereafter
• Information Technology Infrastructure Library (ITIL) 4 Foundation Certification or higher to be obtained within twelve (12) months of entering the position
• Upon entering this position, you must maintain 8140 compliance by qualifying foundationally within 9 months, and residentially within 12 months, as referenced in DoDM 8140.03.
• Cyber Code: 411 (Intermediate) required. Access https://www.cyberworkforce.mil/Department-Cyber-Workforce-Framework/Dashboard/ to
  review approved cyber work role codes, elements, and related information.

Qualifications

You may qualify at the GS-13, if you fulfill the following qualifications:

A. One year of specialized experience equivalent to the GS-12 grade level in the Federal service as listed below:

• Led the analysis, design, and planning of an organization's enterprise architecture with a primary focus on enhancing the end-user experience, acting as the final technical authority on standards and platforms AND Managed the enterprise-wide implementation, adoption, and optimization of the ServiceNow platform, specifically including the ITSM, ITOM, and Software/Hardware Asset Management (SAM/HAM) modules AND Managed the full lifecycle of complex IT modernization projects by directing both personnel and financial resources to ensure the successful deployment and continuous improvement of enterprise systems AND Interpreted guidance from higher headquarters (like the Department of War) to develop, implement, and enforce agency-specific IT policies and governance frameworks AND Acted as a final decision-maker to adjudicate competing technical requirements, resolve critical architectural problems, and make binding decisions on system configurations and project scope.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

In addition to meeting qualifications, your application package must reflect the applicable experience to meet the Individual Occupational Requirements for the 2210, series as listed below:

• Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate GS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. and Specialized Experience for GS-7 (or equivalent) and Above: Positions at GS-7 (or equivalent) and above require one year of specialized experience at the next lower GS-grade (or equivalent). Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. The employing agency is responsible for defining the specialized experience based on the requirements of the position being filled.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

Other Notes:

• This is a Defense Cyber Workforce (DCWF) position. Upon entering this position, you must maintain 8140 compliance by qualifying foundationally within 9 months, residentially within 12 months, and a minimum of 20 hours of continuous professional development annually, as referenced in DoDM 8140.03. Failure to comply with DoD 8140 requirements can result in removal of duties. The incumbent must fully achieve the required foundational qualification within nine (9) months from their official assignment or appointment date to the position. Foundational Qualifications: Under DoD Manual 8140.03, a one-time waiver extension of up to six (6) months may be authorized by the DTRA CISO under documented, extenuating circumstances. Residential Qualifications: The incumbent must fully achieve the required Knowledge, Skills, Abilities, and Tasks (KSATs) and Environment Specific requirements (if applicable), within twelve (12) months from their official assignment date to the position. Continuing Education Requirements (to Maintain Certification) Upon satisfying foundational and residential qualifications, the incumbent must complete and document a minimum of 20 Continuous Professional Development (CPD) hours annually. CPD may be achieved through a variety of relevant activities including cyber certification renewal CPEs.
• Cyber Work Role: 411 - Intermediate: Access https://www.cyberworkforce.mil/Department-Cyber-Workforce-Framework/Dashboard/ to review approved cyber work role codes, elements, and related information.

RE-EMPLOYED ANNUITANT: This position does not meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF?ver=LQ7feWw-8-5DI2tceUpmgA%3d%3d

All applicants must meet qualifications and eligibility criteria by the closing date of the announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.