Citigroup, Inc

IT Quality Sr Analyst - Assistant Vice President

Citigroup, Inc • $94K — $141K *
Mississauga, ON L4T 0A1In-Person
Information Technology
5 - 7 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • 5-8 years experience in an IT Quality role
  • Proven ability to execute quality assurance strategies
  • Experience in fast-paced environments with test automation
  • Proficient in creating and modifying test scenarios and scripts
  • Hands-on experience with reporting tools and complex query writing
  • Project management experience is a plus
  • Bachelor's degree or equivalent experience required

Responsibilities

  • Lead User Acceptance Testing (UAT) processes and recommend improvements
  • Conduct complex monitoring, evaluation, and audit assignments
  • Ensure documentation and adherence to project standards throughout the development life cycle
  • Monitor compliance with standards and procedures, identifying risks and solutions
  • Document findings and perform root cause analyses for improvements
  • Verify completion of corrective actions and maintain quality metrics reports
  • Act as a mentor to junior team members

Benefits

  • Professional development opportunities
  • Collaborative team culture
  • Access to advanced testing tools and technologies
  • Opportunity to influence quality standards and processes
  • Flexible work environment with potential project diversity
Full Job Description
The IT Quality Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:
  • Responsible for initiatives related to User Acceptance Testing (UAT) process and product rollout into production, making recommendations of solutions and improvements. Responsibilities may also include software quality assurance testing.
  • Conducts complex process monitoring, product evaluation and audit assignments; reports issues and makes recommendations for solutions.
  • Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle; makes recommendations for enhanced documentation.
  • Monitors products for conformance to standards; monitors processes for conformance to procedures; identifies risks and recommends solutions; ensures annual organizational reviews of standards and procedures are conducted.
  • Documents findings and performs root cause analyses to provide recommended improvements. Independently recommends solutions and improvements to existing standards and procedures; collaborates with other areas in technology to develop new standards and procedures.
  • Ensures all corrective actions are assigned, documented and completed. Verifies traceability in project work products. Gathers, maintains and creates reports on quality metrics.
  • Exhibits sound understanding of concepts and principles in own technical area and a basic knowledge of these elements in other areas.
  • Requires in-depth understanding of how own area integrates within IT Quality and has basic commercial awareness.
  • Acts as advisor and mentor for junior members of the team.
  • Makes evaluative judgments based on analysis of factual information in complicated and novel situations and provides solutions to problems.
  • Has direct impact on the team and closely related teams by ensuring the quality of the tasks/services/information provided by self and others.
  • Requires sound and comprehensive communication and diplomacy skills to exchange complex information.
  • Performs other duties and functions as assigned.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:
  • 5-8 years experience in an IT Quality role.
  • Demonstrated execution capabilities.
  • Development experience in a fast-paced, time-to-market driven environment Experience with test automation, test scenario and test scripts creation and modification Comfortable with writing complex queries Experience with reporting tools. Hands on experience with testing automation tools.
  • Project management experience preferred


Education:
  • Bachelor's/University degree or equivalent experience


Job Family Group:
Technology

Job Family:
Technology Quality

Time Type:
Full time

Primary Location Full Time Salary Range:
$94,300.00 - $141,500.00

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

This job opening is for an existing job vacancy.

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

Citigroup, Inc Careers

Join the vibrant team at Citigroup, Inc, a leading global bank, and propel your career into the future. Citigroup offers a plethora of job opportunities that span across various fields and expertise, making it an ideal place for ambitious professionals to thrive.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Finance & Insurance
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ
C
* Ladders Estimates

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